Hotels in Yucatán

"Hotel let people from outside to use the pool facilities, hamocks, restaurant and pool strechers; Obiously when guest arrive all the pool area is full, so there is not areas you can use other that the side of the pool. There are no pool towels available, since all of the are being use mostly by outside people. The room they give me was bad...bathroom smelly so I refused it. At least they game me a clean one after. Also mirrors looked worned out.In addition the A/C unit was noisy. "

"We booked 3 rooms for a family vacation with one room never having hot water for the entire 5 night stay even after having the maintenance staff look at the issue on the first day. The same room also had air conditioning issues with the unit only on full cold where control of the temperature was only achieved by turning off and on the system. We were never offered another room to move to which seemed like a viable option to the issues we encountered. The other 2 rooms had no issues. Also note that there are no dressers in any of the rooms or refridgerators or microwaves. "

"It was pleaseant and in a good location"

"All good drinks a little pricey, great staff. Room clean and well taken care of."

"Nothing in kitchen , waste of money for kitchette. "

"No breakfast free but clean room y good location "

"Clean and spacious room. Did not visit Bar/Restaurant on the property."

"All the restaurants in this hotel were amazing. The food did not lack for flavor. Would recommend to anyone. The room was clean. Breakfast buffet was outstanding. The service in the hotel was fantastic. No one was ever rude to us. "

"The property had a great location. Everything was walkable or short uber/taxi ride. Staff was friendly, breakfast good. Floors in the room could use some polishing. No major complaints"