Yvonne Erbs

I was very much looking forward to my one night stay at Bob W. However I was allocated a room in an out building which was essentially a converted garage opening onto a busy public footpath. This meant that I felt very unsafe and exposed. Due to it's location there was no window or ventilation in the room which due a heatwave when there is also no air conditioning meant the room was uninhabitable. I immediately requested a change of room. However as there are no staff at the property this was extremely difficult and time-consuming. Thankfully I was able to change my room however the new room did not have keyless access which meant further delay and frustration try to arrange access to a physical key to enter the room.. Overall a very poor experience.

An exelent experience. Thank you.