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菲吉劇院酒店的評價

4 out of 5
菲吉劇院酒店
Arnhemse Bovenweg 31, Zeist

評價

8.6

優異

10 分評分，優異；100 則評價中有 44 則" "
8 分評分，不錯；100 則評價中有 45 則" "
6 分評分，一般；100 則評價中有 7 則" "
4 分評分，欠佳；100 則評價中有 4 則" "
2 分評分，很差；100 則評價中有 0 則" "

8.6/10 

整潔度

9.0/10 

職員與服務

7.8/10 

設施服務

8.2/10 

住宿狀況

8.8/10 

環保程度

評價

8/10 不錯

Anita

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Een warm onthaal, vriendelijk personeel .prima schone kamer, en een goed bed, maakten het verblijf zeer aangenaam.
於 2024 年 3 月住了 2 晚
Marissa - Kasteel Kerckebosch 於 2024年4月11日的回應
Beste Anita, Dank voor uw mooie review! Wij hopen u in de toekomst weer opnieuw bij ons te mogen ontvangen.Hartelijke groet, Marissa

10/10 優異

Silly

於 2024 年 3 月住了 1 晚
Marissa - Kasteel Kerckebosch 於 2024年4月2日的回應
Dear Silly,Thank you for your nice review, how wonderful that you enjoyed your visit to our castle so much!We hope to welcome you again soon.Sincerely,Marissa

8/10 不錯

Marcel

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Harstikke leuk hotel/kasteeltje
於 2024 年 2 月住了 1 晚
Marissa - Kasteel Kerckebosch 於 2024年3月22日的回應
Beste Marcel, Hartelijk dank voor uw beoordeling, wij kijken ernaar uit jullie opnieuw te verwelkomen!Met vriendelijke groet,

10/10 優異

Douw

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful castle surrounded by forest with ample hiking

10/10 優異

Cristina

於 2023 年 8 月住了 1 晚

10/10 優異

Lea

讚好：整潔度、職員與服務和住宿狀況
Alles perfect. Geen verbeteringen aan te merken.
於 2023 年 7 月住了 2 晚

10/10 優異

Barbara

讚好：整潔度、職員與服務和住宿狀況
I will definitely recommend it!!!
於 2023 年 7 月住了 3 晚

6/10 一般

Michelle

商務旅客
讚好：整潔度、職員與服務和住宿狀況
O
於 2023 年 5 月住了 1 晚

10/10 優異

laurie

於 2023 年 4 月住了 1 晚

8/10 不錯

Adriana

家人同遊
讚好：整潔度、職員與服務和客房舒適度
Overrated but nice
Lovely building externally and the bar and restaurant area but the room was a let down. Bathroom was very dated and bed not exactly comfortable.
於 2023 年 4 月住了 1 晚

10/10 優異

Dorothee

於 2023 年 4 月住了 1 晚

10/10 優異

Arjan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 2 晚

8/10 不錯

Guido

於 2023 年 2 月住了 1 晚

10/10 優異

Bent Nørskov

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
God oplevelse
Restauranten var ekstraordinær fantastisk. Jeg havde udfordringer med wifi.
於 2023 年 1 月住了 1 晚

10/10 優異

Avery

伴侶同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff was lovely and the hotel was gorgeous. It was incredibly dog friendly and the staff made me feel comfortable with my two dogs and even found a place for me to sit with them for breakfast and gave them bones. I was surprised at how large the balcony was for the Garden Suite. The jacuzzi tub was huge as well. The surrounding area is wooden and beautiful but not too far away from restaurants.
於 2022 年 10 月住了 2 晚

8/10 不錯

YOKA

伴侶同遊
讚好：職員與服務
No elevator and dragging two heavy suitcases to the second floor is a reason not to come back to this hotel.
於 2022 年 9 月住了 2 晚

8/10 不錯

Jan

於 2022 年 9 月住了 1 晚

8/10 不錯

Katrien

商務旅客, 多人同遊
讚好：整潔度和職員與服務
Vasttapijt ruikt wat muf in de kamer. Is aan vervanging toe ...
於 2022 年 9 月住了 1 晚

10/10 優異

Erwin (walnut)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Really enjoyed our stay here it was a good base to explore the Utrecht region on bikes. The local area has all the services that you will need if you are on a bike tour and it's a great location to use as a basis to explore the region.
於 2022 年 7 月住了 2 晚

8/10 不錯

Stefanie

於 2022 年 8 月住了 1 晚

8/10 不錯

Robbert

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Mooi gebouw. Goed eten
於 2022 年 8 月住了 1 晚

8/10 不錯

Dieter

讚好：職員與服務和住宿狀況
Sehr freundliches und hilfsbereites Personal. Matratzen zu weich.
於 2022 年 7 月住了 2 晚

10/10 優異

MJM

多人同遊
讚好：職員與服務、住宿狀況和客房舒適度
A real find
A characterful gem of a hotel with an excellent restaurant and attentive staff hidden among attractive woodlands. A real find in my opinion.
於 2022 年 6 月住了 1 晚

10/10 優異

Niels Peter

於 2022 年 6 月住了 1 晚

10/10 優異

Magnus

於 2022 年 4 月住了 2 晚

8/10 不錯

真實旅客

讚好：職員與服務、住宿狀況和客房舒適度
We had a nice 2 day stay. We came to explore the Utrechtse Heuvelrug national park and this was the perfect location. The hotel setting feels quite luxurious, the rooms are pretty simple. Overall cleanliness could be improved, some spiders in places they shouldn't be.
於 2021 年 8 月住了 2 晚

8/10 不錯

真實旅客

商務旅客, 多人同遊
讚好：職員與服務和設施服務
Prachtig hoofdgebouw en mooie locatie. Wij hadden een kamer in het hoofdgebouw. Mooie sfeer, maar wat krappe kamer en nogal verouderde badkamer. Pijlraam was tevens toegang tot groot, gemeenschappelijk terras, maar kon niet worden gekanteld. Dus, slapen met open raam moest met open pijlraam.
於 2021 年 7 月住了 5 晚

10/10 優異

真實旅客

於 2020 年 9 月住了 1 晚

8/10 不錯

Marijn

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 8 月住了 1 晚

8/10 不錯

Gerben

讚好：整潔度、職員與服務和客房舒適度
Schitterende locatie met verbeterpunten
De locatie is top. Ook de kamer ziet er prima uit, is bovendien ruim te noemen. Echter, de badkamer is krap en aan vervanging toe. Dat douchegordijntje kan écht niet meer. Bovendien is de badkamervloer overal kletsnat na douchegebruik. Veel vlekken op de vloerbedekking in de kamer. Bedden uitstekend, net als de koffie op de kamer. De dames aan de frontdesk doen alles volgens de regels maar zijn onervaren en we krijgen er geen warm gevoel bij. Gastvrijheid is méér dan alleen doen wat je zou behoort te doen. De medewerkers van de bistro begrijpen dit beter. Compliment! We krijgen daar het gevoel 'vaste gasten' te zijn. Een probleem met het toilet op de kamer wordt naar tevredenheid opgelost. Het gratis welkomstdrankje vóór het eten onderstreept dit. In 2020 staat een aanpassng van de kamers gepland. Mijn idee: behoud de sfeer van de kamers, verbeter met name de badkamer en vernieuw de vloerbedekking. Ook het ontbreken van een koelkastje en airco is voor zo'n mooi hotel niet meer van deze tijd.
於 2020 年 7 月住了 1 晚
Shirley Neuvel 於 2020年8月6日的回應
Beste Gerben, Allereerst wil ik u bedanken dat u de tijd heeft genomen om ons te voorzien van deze feedback. Hier kunnen wij ons alleen maar van verbeteren. Fijn om te horen dat u tijdens uw verblijf heeft kunnen genieten van onze locatie en onze bediening. Onze gast en zijn/haar beleving staat bij ons centraal, jammer om te vernemen dat dit voor u bij de receptie niet helemaal zo is overgekomen. Wat betreft de kamers heeft u gelijk. Deze zijn inderdaad wat verouderd en wij hopen onze renovatieplannen zo snel mogelijk te kunnen hervatten. Dit is door corona tijdelijk op pauze gezet. Wij zullen de aangegeven tips hierin ook zeker meenemen. Nogmaals dank voor uw feedback. Wij hopen u in de nabije toekomst in alle gastvrijheid te mogen ontvangen en deze ervaring te kunnen transformeren in een optimaal verblijf. Met vriendelijke groet, Shirley Neuvel Supervisor Front Office Kasteel Kerckebosch

8/10 不錯

Jasen

於 2020 年 7 月住了 3 晚

8/10 不錯

Alexander

讚好：職員與服務、住宿狀況和客房舒適度
staycation
Hotel was a great location. Room was occupied before us by a smoker who had smoked in the room. Hotel notified us and it was ok. Restaurant was nice and the terrace great for evening drinks. Breakfast was a little lacking.
於 2020 年 6 月住了 2 晚
Shirley Neuvel 於 2020年7月1日的回應
Dear Alexander, First of all, I would like to thank you that you were willing to take the time to provide us with feedback. We are glad to hear that you enjoyed your stay and the way we are communicating with our guests. Unfortunate to hear that the breakfast did not meet your expectations. Due to the corona crisis, we were forced to take a step back in the way we serve our breakfast. For that, we offer our sincere apoligies. We hope that the policies regarding the corona crisis are going to change soon. Furthermore, we hope to be able to welcome you again in the near future, without any restrictions. Kind regards, Shirley Neuvel Supervisor Front Office Kasteel Kerckebosch

10/10 優異

真實旅客

讚好：整潔度、住宿狀況和客房舒適度
Netjes
Prima en prachtige kamer, goede bedden. Alles zag er netjes uit.
於 2020 年 2 月住了 1 晚

10/10 優異

Marc

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
short stay
Kort zakelijk verblijf, mooie plek centraal gelegen.
於 2020 年 2 月住了 1 晚

10/10 優異

Maria

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 2 月住了 2 晚

10/10 優異

Yoka

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Much better second time around....
Our second stay and beter than the first time a year ago. Nice large, modern room with a coffeemachine this time. Bisteria restaurant is excellent for breakfast, lunch and dinner. Lacking; a safe and a small fridge in room
於 2020 年 1 月住了 4 晚

8/10 不錯

真實旅客

於 2019 年 11 月住了 1 晚

6/10 一般

真實旅客

家人同遊
讚好：住宿狀況
This facility at the time we visited is geared towards corporate away day events and as a result we often felt as if we were being "fit" in for service. At one point my husband was refused service by the bartender because he was too busy serving a group of outside company employees. While the management were responsive to some other gaffs we experienced (the fact the restaurant was closed for our whole visit and was the main draw to going there) I think they need to try and find the balance between different types of guests.
於 2019 年 9 月住了 4 晚

6/10 一般

真實旅客

伴侶同遊
讚好：整潔度
不滿：職員與服務
Good Points - Convenient Location close to A12 Motorway, Easy to Access. Not So Good - Staff service in restaurant quite poor, not very attentive and allow breakfast buffet items to run out often. Many rooms only have showers.
於 2019 年 9 月住了 3 晚

8/10 不錯

Anne

讚好：整潔度和職員與服務
For the price it was not that great,an experience
Bathroom was not good, stayed in tower room. Three steps down in bathroom floor hand shower, could not stand up in bath very dated, comfy bed. Staff were helpful. Restaurant was nice. Needs some upgrading
於 2019 年 8 月住了 2 晚
Edwin van der Laag 於 2019年9月14日的回應
Dear Anne, First of all, thank you very much for your feedback. It is great to hear that you liked the restaurant. It is correct that the hotel rooms could use an upgrade, we are planning this for the start of 2020. I will share the loving words about the staff with them. I hope to welcome you again in Kasteel Kerckebosch. Kind regards, Edwin van der Laag

10/10 優異

Dirk

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great experience
Very peaceful location, comfortable rooms, friendly staff
於 2019 年 6 月住了 1 晚
Edwin van der Laag 於 2019年7月1日的回應
Dear Dirk, Thank you for your feedback. It is really nice te hear that you liked the location and staff. Looking forward welcoming you again in Kasteel Kerckebosch. Kind regards, Edwin van der Laag Duty manager

6/10 一般

Sander

讚好：整潔度和職員與服務
不滿：住宿狀況和客房舒適度
Mooi hotel, kamer oncomfortabel
Hotel is mooi gelegen en heeft een prachtige uitstraling. De kamers zijn oud. Belangrijkste minpunten waren echter de vreselijke hitte, veroorzaakt door een hete schoorsteenpijp die door de kamer liep. Daarnaast is het gehorig. Beide zorgden helaas voor een slechte nachtrust. Zou graag terugkomen, maar dan wil ik graag weten welke kamer ik kan boeken zonder deze nadelen. Wifi werkte matig.
於 2019 年 6 月住了 1 晚

10/10 優異

DickB (Denver CO)

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Very unique and cosy experience with great staff and great food. Spacious room
於 2019 年 6 月住了 1 晚

8/10 不錯

Marius

讚好：整潔度和客房舒適度
不滿：職員與服務
Beware of the invoice!!
The hotel is very nice and located in a great spot. However, BE VERY CAREFUL WITH THE BILL. These folks try and retry to overcharge you in every possible way. We had prepaid our entire 7-day stay and had taken the (heavily overpriced) breakfast only once. Yet, when we checked out, we were presented with a bill of almost 300 dollars, representing the cost of breakfast for the entire period, as well as a restaurant bill that had wrongly been assigned to our room. We complained about this, the staff apologized and gave us a final invoice on which only the one breakfast was listed (about 40 dollars). However, when I checked the next day, the phony amount of about 300 dollars mentioned above had been charged to my credit card AFTER they had given me the final invoice. This necessitated several additional phone calls and a lot of agony. We won't use that hotel any more.
於 2019 年 5 月住了 6 晚
Edwin van der Laag 於 2019年5月29日的回應
Dear Marius, First of all I would like to make apologizes for all the mistakes that have been made. We were not trying to overcharge you, but unfortunately a couple of mistakes were made by an intern.Due to circumstances he was standing on his own. The amount which has been overcharged is refunded. It is nice to hear that you liked the hotel and location. Kind regards, Edwin van der Laag

10/10 優異

真實旅客

讚好：職員與服務、住宿狀況和客房舒適度
Fabulous place and service
Fabulous place and service, I will come back any time.
於 2019 年 4 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Comfortable stay
Lovely setting and building, room comfortable and clean, enjoyed the stay
於 2019 年 3 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度和職員與服務
於 2019 年 3 月住了 1 晚

8/10 不錯

真實旅客

於 2019 年 3 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度和職員與服務
於 2019 年 3 月住了 1 晚

4/10 欠佳

June

伴侶同遊
不滿：整潔度、設施服務和住宿狀況
The bathroom was just terrible and the bedroom was very cramped. The hotel offers good dining, and that’s about it.
於 2019 年 1 月住了 1 晚