"Overall the hotel is nice, but unfortunately on the 10th floor from my room I could hear the elevator moving noise and a « bang » at each stop. This is truly not acceptable, a real lack of maintenance and design.
They changed me room the next day.
Also windows start to loose tightening and so we can hear the road noise."
"I stayed at this hotel for a friend's wedding in Hangzhou. The hotel is lavishly decorated, and the staff were incredibly warm and welcoming. They even gave me a souvenir when I checked out—thank you so much! The hotel offers great value for money, and the front desk staff also treated me to a complimentary breakfast. Thank you!"