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Sorell Hotel St. Peter的評價

4 out of 5
Sorell Hotel St. Peter
In Gassen 10, Zürich

評價

9.6

完美

10 分評分，優異；159 則評價中有 126 則" "
8 分評分，不錯；159 則評價中有 24 則" "
6 分評分，一般；159 則評價中有 5 則" "
4 分評分，欠佳；159 則評價中有 3 則" "
2 分評分，很差；159 則評價中有 1 則" "

9.8/10 

整潔度

9.8/10 

職員與服務

9.2/10 

設施服務

9.6/10 

住宿狀況

9.4/10 

環保程度

評價

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Hot
While the hotel said it had air conditioning, it was not adequate to deal with last week's heat (mid 90's) and humidity. Fans were provided in each room but they did not provide the level of comfort expected.
於 2023 年 8 月住了 4 晚

10/10 優異

Laura

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent hotel and location
於 2023 年 4 月住了 1 晚
Matthias Ramer 於 2023年6月18日的回應
Dear GuestThank you very much for your wonderful feedback. We are very proud to hear, that you have enjoyed your stay with us and had such an amazing time in Zurich. We would be very happy to welcome you back again soon at the Sorell Hotel St. Peter. Yours sincerelyMatthias RamerGeneral Manager

10/10 優異

Mark

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 3 月住了 1 晚
Matthias Ramer 於 2023年3月23日的回應
Dear GuestsMany thanks for taking the time to give some feedback. We are very glad to hear that you had an enjoyable stay. We hope that you will continue to recommend us, and we thank you kindly. Yours sincerelyMatthias RamerGeneral Manager

10/10 優異

Antoine

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 2 月住了 1 晚
Matthias Ramer 於 2023年2月28日的回應
Dear GuestsMany thanks for taking the time to give some feedback. We are very glad to hear that you had an enjoyable stay. We hope that you will continue to recommend us, and we thank you kindly. Yours sincerelyMatthias RamerGeneral Manager

8/10 不錯

stephanie

於 2023 年 2 月住了 1 晚
Matthias Ramer 於 2023年2月12日的回應
Dear GuestMany thanks for taking the time to give some feedback. We are very glad to hear that you had an enjoyable stay. We hope that you will continue to recommend us, and we thank you kindly. Yours sincerelyMatthias RamerGeneral Manager

10/10 優異

Sheena

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great reception staff. Cute and clean lobby. Great location. The room was well-maintained.
於 2023 年 2 月住了 2 晚
Matthias Ramer 於 2023年2月9日的回應
Dear GuestThank you very much for your wonderful feedback. We are very proud to hear, that you have enjoyed your stay with us and had such an amazing time in Zurich. We would be very happy to welcome you back again soon at the Sorell Hotel St. Peter. Yours sincerelyMatthias RamerGeneral Manager

10/10 優異

Albert

家人同遊
讚好：住宿狀況
於 2023 年 1 月住了 2 晚
Matthias Ramer 於 2023年1月15日的回應
Dear GuestMany thanks for taking the time to give some feedback. We are very glad to hear that you had an enjoyable stay. We hope that you will continue to recommend us, and we thank you kindly. Yours sincerelyMatthias RamerGeneral Manager

10/10 優異

Richard

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
My favourite hotel in Zurich
Really helpful staff, really nice room, everywhere spotless, superb breakfast. Will definitely return - I've been travelling to Zurich at least twice a year for the last 15 years and found this hotel last year - I'm not looking anymore
於 2023 年 1 月住了 2 晚
Matthias Ramer 於 2023年1月15日的回應
Dear GuestThank you very much for your wonderful feedback. We are very proud to hear, that you have enjoyed your stay with us and had such an amazing time in Zurich. We would be very happy to welcome you back again soon at the Sorell Hotel St. Peter. Yours sincerelyMatthias RamerGeneral Manager

10/10 優異

vladimir

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
very pleasant stay, very friendly team
於 2022 年 12 月住了 2 晚
Matthias Ramer 於 2023年1月15日的回應
Dear GuestThank you very much for your great comments. We are very proud to hear, that you enjoyed your stay. We hope that you will continue to recommend us and would be very happy to welcome you again at the Sorell Hotel St. Peter. Yours sincerely Matthias Ramer General Manager

10/10 優異

Gary

於 2023 年 1 月住了 1 晚
Matthias Ramer 於 2023年3月8日的回應
Dear GuestMany thanks for taking the time to give some feedback. We are very glad to hear that you had an enjoyable stay. We hope that you will continue to recommend us, and we thank you kindly. Yours sincerelyMatthias RamerGeneral Manager

10/10 優異

Ori

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Exelent,very kind and helpful, perfect
The hotel is simply 10 stars. Excellence in all respects. Location. Quality. Aesthetics. Spacious room. Wonderful and attentive staff. The best of all the hotels we visited by far.ori, dina
於 2023 年 1 月住了 3 晚
Matthias Ramer 於 2023年1月15日的回應
Dear Ori & Dina,Thank you very much for your wonderful feedback. We are very proud to hear, that you have enjoyed your stay with us and had such an amazing time in Zurich. We would be very happy to welcome you back again soon at the Sorell Hotel St. Peter. Yours sincerelyMatthias RamerGeneral Manager

10/10 優異

Deborah

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 12 月住了 2 晚
Matthias Ramer 於 2023年1月8日的回應
Dear GuestThank you very much for your wonderful feedback. We are very proud to hear, that you have enjoyed your stay with us and had such an amazing time in Zurich. We would be very happy to welcome you back again soon at the Sorell Hotel St. Peter.Yours sincerely Matthias RamerGeneral Manager

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 8 月住了 1 晚
Matthias Ramer 於 2023年1月8日的回應
Dear GuestMany thanks for taking the time to give some feedback. We are very glad to hear that you had an enjoyable stay. We hope that you will continue to recommend us, and we thank you kindly. Yours sincerelyMatthias RamerGeneral Manager

10/10 優異

Vanessa

於 2022 年 12 月住了 1 晚
Matthias Ramer 於 2022年12月25日的回應
Dear GuestMany thanks for taking the time to give some feedback. We are very glad to hear that you had an enjoyable stay. We hope that you will continue to recommend us, and we thank you kindly. Yours sincerelyMatthias RamerGeneral Manager

8/10 不錯

Ian

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This hotel has a superb location for either touring or shopping, very good breakfasts and good rooms. Facilities are not quite in the same class, especially the lobby or we would have given it a 5 star rating. It suffers from the ridiculously complex controls for lighting and curtains but that is a problem with most newer hotels so we did not include it in our ratings.
Matthias Ramer 於 2022年12月25日的回應
Dear GuestThank you very much for your nice comments about your stay. Your feedback helps us to check standards and to adapt these. We have taken your concern into consideration and will do our utmost to improve our service in your interest. Therefore, we would be very happy to welcome you again at the Sorell HotelYours sincerelyMatthias RamerGeneral Manager

10/10 優異

Roger

商務旅客
讚好：整潔度、住宿狀況和客房舒適度
Eine Nacht in der City
Ich war für eine Nacht im St.Peter. Es war super. Nettes Personal, super Hotel. Das Hotel liegt sehr gut, mitten in der City beim Paradeplatz. Von da kann man alles zu Fuss ereichen.
於 2022 年 11 月住了 1 晚
Matthias Ramer 於 2022年12月1日的回應
Lieber GastVielen herzlichen Dank für das tolle Feedback. Es freut uns sehr, dass es Ihnen bei uns so gut gefallen hat. Es wäre schön, wenn wir Sie schon bald wieder bei uns begrüssen dürften und wünschen Ihnen in der Zwischenzeit nur das Beste!Herzliche GrüsseMatthias RamerDirektor

8/10 不錯

georgia

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great hotel, great location. Everything is walking distance. Old town and shopping district. Helpful staff and friendly. Just be aware that some rooms are in a « basement «  Ours was in the 2nd floor but was like a semi basement. The room itself was great and spacious. Would definitely stay here again. Breakfast was also great.
於 2022 年 11 月住了 3 晚
Matthias Ramer 於 2022年11月30日的回應
Dear GuestThank you very much for your great comments. We are very proud to hear, that you enjoyed your stay. We hope that you will continue to recommend us and would be very happy to welcome you again at the Sorell Hotel St. Peter. Yours sincerely Matthias Ramer General Manager

10/10 優異

André

於 2022 年 11 月住了 1 晚
Matthias Ramer 於 2022年11月24日的回應
Lieber GastVielen herzlichen Dank für das tolle Feedback. Es freut uns sehr, dass es Ihnen bei uns so gut gefallen hat. Es wäre schön, wenn wir Sie schon bald wieder bei uns begrüssen dürften und wünschen Ihnen in der Zwischenzeit nur das Beste!Herzliche GrüsseMatthias RamerDirektor

10/10 優異

Carol

家人同遊
讚好：整潔度和職員與服務
Small but cozy. Room is well equipped and clean
Matthias Ramer 於 2022年11月6日的回應
Dear GuestThank you very much for your great comments. We are very proud to hear, that you enjoyed your stay. We hope that you will continue to recommend us and would be very happy to welcome you again at the Sorell Hotel St. Peter. Yours sincerely Matthias Ramer General Manager

10/10 優異

Peter

家人同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Lovely hotel! Great location, cute, clean rooms, showers are awesome, and the staff is very welcoming and friendly. The best hotel I have been in so far in Zürich.
Matthias Ramer 於 2022年11月6日的回應
Dear GuestThank you very much for your wonderful feedback. We are very proud to hear, that you have enjoyed your stay with us and had such an amazing time in Zurich. We would be very happy to welcome you back again soon at the Sorell Hotel St. Peter. Yours sincerelyMatthias RamerGeneral Manager

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 10 月住了 2 晚
Matthias Ramer 於 2022年11月1日的回應
Dear GuestThank you very much for your great comments. We are very proud to hear, that you enjoyed your stay. We hope that you will continue to recommend us and would be very happy to welcome you again at the Sorell Hotel St. Peter. Yours sincerely Matthias Ramer General Manager

8/10 不錯

Patrick

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 10 月住了 1 晚
Matthias Ramer 於 2022年11月1日的回應
Lieber GastVielen Dank, dass Sie sich die Zeit für ein Feedback genommen haben. Wir hoffen, dass Sie uns weiterhin empfehlen und wir Sie bald wieder als unseren Gast begrüssen dürfen.Beste Grüsse Matthias RamerDirektor

8/10 不錯

MIGUEL ANGEL Avalos

於 2022 年 10 月住了 3 晚

10/10 優異

Yael

於 2022 年 10 月住了 1 晚

8/10 不錯

FABRICE SCHUMACHER

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Séjour découverte et détente, hotel idéalement situé et très charmant. Salle de sport moderne et très bien équipée. Le personnel et très agréable et à l'écoute du client, digne d'un palace!
於 2022 年 10 月住了 2 晚
Matthias Ramer 於 2022年10月14日的回應
Cher invitéNous vous remercions pour votre feedback. Nous vous remercions pour les bonnes évaluations que nous avons reçues. Nous sommes heureux d'apprendre que vous avez passé un agréable séjour et nous nous réjouissons déjà de pouvoir vous accueillir à nouveau bientôt chez nous.Meilleures salutationsMatthias RamerGM Hôtel Sorell St. Peter

10/10 優異

patrick

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Awesome Boutique Hotel
Great location - Very Clean - Nice boutique Hotel in the heart of city
於 2022 年 10 月住了 1 晚
Matthias Ramer 於 2022年10月14日的回應
Dear GuestThank you very much for your great comments. We are very proud to hear, that you enjoyed your stay. We hope that you will continue to recommend us and would be very happy to welcome you again at the Sorell Hotel St. Peter. Yours sincerely Matthias Ramer General Manager

10/10 優異

Paul

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 10 月住了 1 晚
Matthias Ramer 於 2022年10月14日的回應
Lieber GastVielen herzlichen Dank für das tolle Feedback. Es freut uns sehr, dass es Ihnen bei uns so gut gefallen hat. Es wäre schön, wenn wir Sie schon bald wieder bei uns begrüssen dürften und wünschen Ihnen in der Zwischenzeit nur das Beste!Herzliche GrüsseMatthias RamerDirektor

10/10 優異

Pui Lam

於 2022 年 10 月住了 1 晚
Matthias Ramer 於 2022年10月10日的回應
Dear GuestMany thanks for taking the time to give some feedback. We are very glad to hear that you had an enjoyable stay. We hope that you will continue to recommend us, and we thank you kindly. Yours sincerelyMatthias RamerGeneral Manager

10/10 優異

Susan

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great stay.
於 2022 年 9 月住了 1 晚
Matthias Ramer 於 2022年10月5日的回應
Dear GuestMany thanks for taking the time to give some feedback. We are very glad to hear that you had an enjoyable stay. We hope that you will continue to recommend us, and we thank you kindly. Yours sincerelyMatthias RamerGeneral Manager

10/10 優異

Parsin

家人同遊
讚好：職員與服務、設施服務和住宿狀況
What an awesome hotel, location and staff! I am a super picky person but I think this hotel is amazing for its class! Thank you for making our stay very enjoyable and hopefully you keep this quality for many years!
於 2022 年 9 月住了 4 晚
Matthias Ramer 於 2022年10月5日的回應
Dear GuestThank you very much for your wonderful feedback. We are very proud to hear, that you have enjoyed your stay with us and had such an amazing time in Zurich. We would be very happy to welcome you back again soon at the Sorell Hotel St. Peter. Yours sincerelyMatthias RamerGeneral Manager

10/10 優異

Sally

讚好：整潔度、職員與服務和客房舒適度
於 2022 年 9 月住了 4 晚
Matthias Ramer 於 2022年10月1日的回應
Dear GuestMany thanks for taking the time to give some feedback. We are very glad to hear that you had an enjoyable stay. We hope that you will continue to recommend us, and we thank you kindly. Yours sincerelyMatthias RamerGeneral Manager

8/10 不錯

Yee Teng

於 2022 年 9 月住了 2 晚
Matthias Ramer 於 2022年9月23日的回應
Dear GuestMany thanks for taking the time to give some feedback. We are very glad to hear that you had an enjoyable stay. We hope that you will continue to recommend us, and we thank you kindly. Yours sincerelyMatthias RamerGeneral Manager

10/10 優異

Zeyno pelin

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Zürihin kalbi
Tek kelime ile muhteşem,otelin yeri odaları
於 2022 年 9 月住了 1 晚
Matthias Ramer 於 2022年9月19日的回應
Dear GuestThank you very much for your wonderful feedback. We are very proud to hear, that you have enjoyed your stay with us and had such an amazing time in Zurich. We would be very happy to welcome you back again soon at the Sorell Hotel St. Peter. Yours sincerelyMatthias RamerGeneral Manager

10/10 優異

Zeyno pelin

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Harika otel
Harika bir konaklama oldu ! Otelin yeri bir harika ,nehire 1 dakika muhteşem bir otel ,odalar muhteşem,çalışanlar muhteşem
於 2022 年 9 月住了 1 晚
Matthias Ramer 於 2022年9月19日的回應
Dear GuestThank you very much for your wonderful feedback. We are very proud to hear, that you have enjoyed your stay with us and had such an amazing time in Zurich. We would be very happy to welcome you back again soon at the Sorell Hotel St. Peter. Yours sincerelyMatthias RamerGeneral Manager

10/10 優異

Vance

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Perfect location in the heart of the “Old City.” Many great restaurants nearby and terrific shopping district.
於 2022 年 9 月住了 1 晚
Matthias Ramer 於 2022年9月19日的回應
Dear GuestThank you very much for your great comments. We are very proud to hear, that you enjoyed your stay. We hope that you will continue to recommend us and would be very happy to welcome you again at the Sorell Hotel St. Peter. Yours sincerely Matthias Ramer General Manager

6/10 一般

Robert (East Rutherford)

家人同遊
讚好：整潔度和設施服務
The property itself is new and located in the middle of the Old town area, not far from the lake and a number of sights to see. The rooms are good-sized and modern. The big downside for me was that the air conditioning was pretty bad. This is due to (the hotel staff told me) a new regulation that new properties can't have air conditioning that lowers the temperature more than 5 degrees which doesn't help when it's 90F outside. This is directly tied to my second negative area as I was told that this was Biden's fault and that Americans just want it too cold. Whether or not you're a fan of Biden, it's not the right thing to say and criticizing a traveler and their country is not what I would expect. I would say that the vast majority of the staff were very pleasant and professional but the night person simply wasn't. The third negative area is that while the hotel did indicate that parking was offsite, they didn't say that it was over 500 meters away and that you had to climb a hill on a cobblestoned street to get to the hotel. If you took a cab or a tram there, you wouldn't have a problem but if you drive, then either ignore the no cars signs to bring your luggage up first or prepare for a trek. So, if you don't mind limited air conditioning or don't travel in the summer, and don't worry about parking then you're fine but I personally wouldn't stay here again as you can find better places to stay particularly since it's a higher cost property.
於 2022 年 8 月住了 2 晚
Matthias Ramer 於 2022年9月21日的回應
Dear Guest,Thank you very much for taking the time to give us some feedback. We are very sorry to hear that you were disappointed with your stay with us. We warmly welcome all our guests, regardless of their race, etik and gender. We apologise if you did not feel that way. Our team of 10 nations always works to make sure our guests feel welcome and at home during their stay with us.Unfortunately, due to environmental restrictions we are only allowed to cool the rooms if the temperature outside is above 20C. If the temperature outside is above 20C we are only allowed to cool 5C underneath the outside temperature. Therefore, we are sorry that the room was too warm for you during your stay, however we always try to support the system with fans which usually helps to keep them a bit colder. As our hotel is located in the city center we do not have a parking onsite. However our guests can drive up to the hotel door to unload and load their luggage. The nearest parking house is the Urania Parkhouse, which is about a 5-6 minute drive from the hotel and it takes about a 7 minute walk back to the hotel following down the famous Bahnhofstrasse which is a sealed walking path that does not go up nor down. It would be nice if we could prove ourselves during your next visit and to show you that we can be better than last time. Yours sincerely,Matthias RamerGeneral Manager

8/10 不錯

Eleonora

於 2022 年 9 月住了 1 晚
Matthias Ramer 於 2022年9月7日的回應
Dear Guest, We are happy to see that you had a great stay and enjoyed our comfortable rooms. We looking forward to welcome you soon again. Best regards Matthias Ramer General Manager

10/10 優異

Hiromichi

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A luxurious hotel in the heart of Zurich
The hotel was very expensive but offered us excellent experience.
於 2022 年 8 月住了 2 晚
Matthias Ramer 於 2022年9月3日的回應
Dear GuestThank you very much for your great comments. We are very proud to hear, that you enjoyed your stay. We hope that you will continue to recommend us and would be very happy to welcome you again at the Sorell Hotel St. Peter. Yours sincerely Matthias Ramer General Manager

10/10 優異

Amed

家人同遊, 伴侶同遊
讚好：職員與服務、設施服務和住宿狀況
Excelente hotel!! Excelente ubicacion, la habitacion excelente. Solo mejorar un poco la limpieza de las hab. Pero me volveria a quedar sin duda.
於 2022 年 8 月住了 2 晚
Matthias Ramer 於 2022年9月3日的回應
Dear GuestThank you very much for your nice comments about your stay. Your feedback helps us to check standards and to adapt these. We have taken your concern into consideration and will do our utmost to improve our service in your interest. Therefore, we would be very happy to welcome you again at the Sorell HotelYours sincerelyMatthias RamerGeneral Manager

10/10 優異

Jeff

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great place to land at from overseas.
Really enjoyed our room with lounge after a flight in from San Francisco. The bed was comfortable, room was nicely designed and equipped. The staff were very welcoming.
於 2022 年 8 月住了 2 晚
Matthias Ramer 於 2022年8月30日的回應
Dear GuestThank you very much for your wonderful feedback. We are very proud to hear, that you have enjoyed your stay with us and had such an amazing time in Zurich. We would be very happy to welcome you back again soon at the Sorell Hotel St. Peter. Yours sincerelyMatthias RamerGeneral Manager

10/10 優異

Carole

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Lovely staff, amazing location, stunning interior
於 2022 年 8 月住了 1 晚
Matthias Ramer 於 2022年8月30日的回應
Dear GuestThank you very much for your great comments. We are very proud to hear, that you enjoyed your stay. We hope that you will continue to recommend us and would be very happy to welcome you again at the Sorell Hotel St. Peter. Yours sincerely Matthias Ramer General Manager

10/10 優異

Jacquelynn

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 8 月住了 1 晚
Matthias Ramer 於 2022年8月30日的回應
Dear GuestMany thanks for taking the time to give some feedback. We are very glad to hear that you had an enjoyable stay. We hope that you will continue to recommend us, and we thank you kindly. Yours sincerelyMatthias RamerGeneral Manager

10/10 優異

Sonal

讚好：整潔度和住宿狀況
於 2022 年 8 月住了 2 晚

10/10 優異

Patrick

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Tolle Lage und ruhig!
Super gelegen und trotzdem sehr ruhig. Tolles Frühstück bis am Mittag.
於 2022 年 8 月住了 1 晚
Matthias Ramer 於 2022年8月22日的回應
Lieber GastVielen herzlichen Dank für das tolle Feedback. Es freut uns sehr, dass es Ihnen bei uns so gut gefallen hat. Es wäre schön, wenn wir Sie schon bald wieder bei uns begrüssen dürften und wünschen Ihnen in der Zwischenzeit nur das Beste!Herzliche GrüsseMatthias RamerDirektor

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 8 月住了 1 晚
Matthias Ramer 於 2022年8月22日的回應
Lieber GastVielen Dank, dass Sie sich die Zeit für ein Feedback genommen haben. Wir hoffen, dass Sie uns weiterhin empfehlen und wir Sie bald wieder als unseren Gast begrüssen dürfen.Beste Grüsse Matthias RamerDirektor

10/10 優異

Romain

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Personnel vraiment disponible, réactif, compétent et sympathique. Localisation parfaite. Chambre grande, propre er parfaitement aménagée. Nous y reviendrons avec plaisir.
於 2022 年 8 月住了 1 晚
Matthias Ramer 於 2022年8月22日的回應
Cher invitéMerci pour votre feedback. Nous sommes heureux d’apprendre que vous avez passé un agréable séjour. Nous nous réjouissons déjà de pouvoir vous accueillir bientôt à nouveau.Meilleures salutationsMatthias RamerGM Hôtel Sorell St. Peter

10/10 優異

Sandra

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Alles war perfekt!
於 2022 年 8 月住了 1 晚
Matthias Ramer 於 2022年8月22日的回應
Lieber GastVielen herzlichen Dank für das tolle Feedback. Es freut uns sehr, dass es Ihnen bei uns so gut gefallen hat. Es wäre schön, wenn wir Sie schon bald wieder bei uns begrüssen dürften und wünschen Ihnen in der Zwischenzeit nur das Beste!Herzliche GrüsseMatthias RamerDirektor

10/10 優異

maria

於 2022 年 7 月住了 1 晚

10/10 優異

Edward

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The service from the staff was exceptional. Clean very comfortable.
於 2022 年 7 月住了 1 晚
Matthias Ramer 於 2022年7月30日的回應
Dear Guest Thank you very much for your great comments. We are very proud to hear, that you enjoyed your stay. We hope that you will continue to recommend us and would be very happy to welcome you again at the Sorell Hotel St. Peter. Yours sincerely Matthias Ramer General Manager

4/10 欠佳

Kevin

讚好：整潔度、職員與服務和住宿狀況
不滿：客房舒適度
Room Was A Sauna
Don't book new or modern hotels in Europe during the summer. Our room was a sauna. When we complained about the AC, we were told it was the best they could do due to environmental regulations. It was a beautiful, modern hotel with a great staff, but we didn't sleep at all because it was so hot in the room. I slept on the floor in the basement gym because it had an air conditioner that worked.
於 2022 年 7 月住了 2 晚
Matthias Ramer 於 2022年7月30日的回應
Dear Guest, Thank you very much for taking the time to give us some feedback. Unfortunately, due to enviromental regulations in Switzerland we are only allowed to cool the rooms 5°C underneath the outside temperature, if the temperature outside is above 20°C and only to a maximum low of 22°C. We are very sorry to hear that you were not able to enjoy a good night sleep during your stay. It would be nice if we could prove ourselves during your next visit in one of the cooler months of the year and to show that we can be better than the last time. Yours sincerely Matthias Ramer General Manager