「The lodge is ideally located in central Chobe National Park (preferably access with small plane at Savuti). Great for day safari trip. The GM couple is extremely caring and the staff very attentive to your needs. It's an amazing place. Prefer to go on dry season, as during wet season (Jan-April) animals are more difficult to see and some roads are flooded」
「Very good location with beautiful river view! All the staffs are friendly with smiles. Although there were always big groups of tourists but we’ve been treated well at breakfast and dinner though we were just 2 of us.
But the problem was the maintenance. After soaking in the bath just after 9 pm, I tried to have a shower but no hot water came out. No matter how long I waited, nothing happened, so I tried to ring reception—only to find that the telephone cable had come loose and I couldn’t get...
「This was a great value in Kasane. The hotel is close to the airport and offers free van transportation. Common areas and my room were very clean. Breakfast buffet was included in my room charge and was high quality. I had dinner there one night; they offer a buffet as well as a full menu. Swimming pool was nice. Most of the tour operator will pick you up a the hotel also. Staff was pleasant and helpful.」
「We had an experience of "smart in a hurry" when we experienced that they were more interested in making money than in serving the customer. For example, in the middle of dinner, the lodge manager comes and charges for the stay, which is completely unacceptable and it completely ruined our dinner experience. We had to insist on first paying upon departure. When we settled the payment upon departure, he charged the entire amount for the stay, despite the fact that we had paid the amount on account...