「Beware! Prepaid through Expedia weeks ago for a King with a sofa bed (clearly stated in my confirmation) but when I checked in about 3:30 pm the front desk clerk put me in a standard double room. About a $40 dollar price difference! First he blamed Expedia for sending them the wrong room request but when I asked for proof that they’d gotten a request for a double room from Expedia he told me he couldn’t provide this and changed his story, saying that they can never “guarantee” the room...
「Beware! Prepaid through Expedia weeks ago for a King with a sofa bed (clearly stated in my confirmation) but when I checked in about 3:30 pm the front desk clerk put me in a standard double room. About a $40 dollar price difference! First he blamed Expedia for sending them the wrong room request but when I asked for proof that they’d gotten a request for a double room from Expedia he told me he couldn’t provide this and changed his story, saying that they can never “guarantee” the room...
Katherine