「Our room's toilet had issues flushing & the front desk staff came to look 3 times but couldn't fix it long term. The staff mentioned giving us a discount for this issue.
At checkout next morning, we asked another front desk staff about this discount for the toilet issue. Since we booked through Expedia, they couldn't give $ discount/refund, but they could give us points. We got 1500 points for the malfunctioning toilet issue which translates to about $8. What a joke.
We should have received...