Batu 4 Stars Hotels

"The staff is very nice and helpful, along with clean rooms. Would recommend to stay if in the area."

"Rooms are not very sound proof,if you have inconsiderate guests in the room above you.Beautiful breakfast,but unfortunately not very warm at times."

"Book 3 room’s for my family ,Check in fast and easy the front desk crew very nice and friendly and all the staff very friendly and always smiles.the breakfast is really good lot’s foods options to choose and all good and yummy 😃😃I definitely coming back stay in this hotel again but I will make early reservations so I can get the room in the first floor which is have dirrect access to the swimming pool from the room balcony "

"Unfortunately, our room was not very clean. Also the safe was not working. That's why we contacted the staff to give us a new room. Unfortunately, the next room was the same. So a handyman came to fix the safe and a cleaner to clean again. In the end it was okay. The staff was very friendly and helpful."

"일단 호텔 시설이 고급스러워요. 직원들 서비스도 좋고 주변 환경도 쾌적해요."

"Some of the most friendliest staff."

"The Alana is a new Hotel, very clean and functional. Small pool (only for kids) can't swim. The breakfast doesn't suit for western guests (only scramble eggs, no sausages, no salamis). As a western guest I m not familiar with "traditional" indonesian foods and those 4-5 types of food. Fruit and sweets choice is very poor, even I can say "it's nothing", need to be highly improved!!! I wasn't delighted much with reception and breakfast personal. There acting more like robots and not as persons, I...