「The room is clean. I like how a shuttle can be arranged (5euro per person). However, water is charged in the room which is not an expected situation as the price range of this hotel is not a cheap one.
The shower floor is extremely slippery, especially after using hair conditioner. It is dangerous for elders and children as there isn’t any mat or handles.
For the day we check in, we took the free bus from airport and walk a long path that is not friendly for large luggage.
Overall, quite...
「Staff in the cafeteria (-1 level) is very helpful. He helped me heat up my dinner. Since the hotel is situated remotely, I purchased two cold meals at Carrefour express before checking in.
The hotel provides water machines, this is very convenient and helpful.」
「I had a very disappointing stay at Best Western Hotel Bellevue Au Lac. The room was nothing like the photos on the website — outdated, worn, and clearly misrepresented. The facilities are old and poorly maintained.
Even worse, we experienced discrimination from staff at breakfast. We queued before another couple, but the waiter ignored us and then claimed there were no indoor tables, forcing us into a cold, semi-outdoor area. Breakfast was basically self-service (we had to pick up cutlery and...