「First of all, the store didn't let me stay, and I didn't want a refund. Second: I was not allowed to go upstairs. Third: Expedia customer service only has intelligent customer service. It said that it would be communicated for two hours, and I waited downstairs for three hours. As a result, I changed to another hotel.」
「Upon arrival the office on Wednesday was closed which is not stated on Expedia or Fox Runn's website. We arrived and had no idea how to get it besides a number that was stated. We called the customer service for Fox Run, the guy on the phone berated us, telling us WE ARE NOT ON THE LIST and there is nothing he can do for us, I said please call a manager, I have a confirmation number with Expedia, there must be some kind of miscommunication as I have paid already, plus I'm with two kids and they...
「Our room is the sunset tent & it’s amazing, clean room , well stocked!! The views & amenities most especially the waterfalls are spectacular!! Excellent & friendly staff!! I will definitely recommend this place Tuxedo Falls if you want to relax & unwind!! The scenic views is a WOW!!」
「SERVICIO Y ATENCION DE CALIDAD, LA COMIDA DEL RESTAURANTE MUY RICA. LIMPIEZA DE LAS HABITACIONES, INSTALACIONES, PISCINA EN GENERAL UN ESTABLECIMIENTO MUY REFINADO QUE TE HACEN SENTIR EN CASA. PRECIO VALOR EXCELENTE.」
「This property was definitely a 5 star!! The staff were all professional in every way and their breakfast was exceptional. Even their live entertainment was spectacular. . You won’t be disappointed.」