Port Costa 4 Stars Hotels

"I booked a “business” room which clearly specified 2 people. The room I was given was to accommodate 1 person. Small with double bed . The bathroom was tiny with little shelf space. The additional glass shelf was broken and could not hold anything. The staff was very helpful to get me a different room for the remaining 3 Days"

"The pictures of the room was misleading i was thinking it had separate living room was disappointing."

"My room was clean and the workers were very nice and respectful."

"Room was clean and breakfast was good. Staff helpful and pleasant."

"I had a very disappointing experience with this hotel. When I arrived, I was told that the property was oversold and that my confirmed reservation could not be honored. What made the situation worse was the complete lack of effort to resolve it. No alternative accommodations were offered, no assistance was provided in finding another hotel, and there was little acknowledgment of the inconvenience caused. After a long day of travel, being turned away without support is unacceptable. Overbooking may happen, but how a hotel handles it is what matters—and in this case, the response was careless and unprofessional. I would not recommend staying here based on this experience."