Faultless guest service characterises every 5-star hotel in Isla Viveros. From the minute you step through the door, staff cater to your every need, whether offering luggage assistance and storage or providing in-room beauty treatments. Additionally, hotels must feature superior amenities to be considered for a 5-star rating. These can include deluxe baths, saunas or spas, pools, gourmet kitchens and knowledgeable concierge.