Lechlade 5 Stars Hotels

"All great"

"Practically no noise isolation from the street where the music was blasting until 1am. Had very poor sleep. A day before arriving I had noticed several messages in the app asking me to confirm my stay “within 24h or my booking will be released” (aka cancelled). I had not received notifications for those and the times had passed. I shouldn’t need to confirm a booking that has already been confirmed. I’m not even sure if these messages were legitimate or scams in which case the hotel should increase its IT security. Receptionist had trouble finding my booking. Afterwards when she did, she had trouble finding that it was paid for. I had to prove it myself and she still was not convinced. Finally, the hotel itself is very simple, definitely not a 5 star hotel. It is no better (or worse) than the likes of Premier inn or travelodge. In fact in those you are guaranteed to have a good nights sleep because they make that a priority, whereas here there is no noise isolation."

"Everything was spotless and the breakfast worth it"

"All staff excellent"