Flawless guest service is the defining feature of every 5-star hotel in Mendenhaven. From the second you arrive, staff attend to your every need, whether offering luggage assistance and storage or providing in-room massage treatments. What's more, hotels must feature top-rate conveniences to meet the standard for a 5-star rating. These can include luxury toiletries, a wellness centre, swimming pools, gastronomic kitchens and knowledgeable concierge.