“The pool lounger system is the one major flaw here, and it needs fixing. Guests go out around breakfast, leave belongings on loungers, and effectively reserve them for the entire day - often while the loungers sit empty for hours. At peak times, this creates long queues, and you can expect to wait 1-2+ hours for a lounger (even though many sit empty) simply because others are hoarding spots.
Management needs to enforce a clear time limit for unattended loungers and stop guests from “saving”……
“The pool lounger system is the one major flaw here, and it needs fixing. Guests go out around breakfast, leave belongings on loungers, and effectively reserve them for the entire day - often while the loungers sit empty for hours. At peak times, this creates long queues, and you can expect to wait 1-2+ hours for a lounger (even though many sit empty) simply because others are hoarding spots.
Management needs to enforce a clear time limit for unattended loungers and stop guests from “saving”……
“Euro 180 is charged for private boat trip but no English speaking guide, no welcome drink or fruit basket in room considering 5 star and nearly 500 euro rate! Breakfast is good. Gym room is opened 9 or 10am, not designed for morning excercise purpose! Room reserved considered to be garden view but in actual, funny hotel back of house view! No show for one room, no consideration for partial refund or extend for future use- waste!”
“Euro 180 is charged for private boat trip but no English speaking guide, no welcome drink or fruit basket in room considering 5 star and nearly 500 euro rate! Breakfast is good. Gym room is opened 9 or 10am, not designed for morning excercise purpose! Room reserved considered to be garden view but in actual, funny hotel back of house view! No show for one room, no consideration for partial refund or extend for future use- waste!”
“Very disappointing stay considering paying up to Euro 1500/ ++ per night
F&B
- 2 out of 3 restaurants are booked for event and not available to guest
- Food quality is subpar (from breakfast to dinner)
Spa
- Spa is fully booked for the entire weekend (no slots reserved for in house guests), we asked during booking whether spa needs to be book ahead and was assured availability upon arrival
- Heated pool temperature is lukewarm at most
Room
- Sound proof in bedroom is very poor, you can……
“Very disappointing stay considering paying up to Euro 1500/ ++ per night
F&B
- 2 out of 3 restaurants are booked for event and not available to guest
- Food quality is subpar (from breakfast to dinner)
Spa
- Spa is fully booked for the entire weekend (no slots reserved for in house guests), we asked during booking whether spa needs to be book ahead and was assured availability upon arrival
- Heated pool temperature is lukewarm at most
Room
- Sound proof in bedroom is very poor, you can……
“We like this hotel very much.To choose right and good hotel would enhance travel expenses.we feel the hotel's staff knows what you need and serve more than you expect.
Try your best to stay with them.You wound get what you expect.”
“We like this hotel very much.To choose right and good hotel would enhance travel expenses.we feel the hotel's staff knows what you need and serve more than you expect.
Try your best to stay with them.You wound get what you expect.”
“Tout était parfait, le personnel est vraiment à notre écoute et disposition, les messieurs de la piscine sont vraiment d'une grande gentillesse et serviables, le restaurant propose vraiment de très bons plats, et le cadre est juste magnifique pour un moment de détente et plaisir. Nous reviendrons avec grand plaisir!”
“Tout était parfait, le personnel est vraiment à notre écoute et disposition, les messieurs de la piscine sont vraiment d'une grande gentillesse et serviables, le restaurant propose vraiment de très bons plats, et le cadre est juste magnifique pour un moment de détente et plaisir. Nous reviendrons avec grand plaisir!”
“Everything about this place is amazing! The huge room with beautiful views over the lake, the spotless bathroom with luxurious toiletries and plenty of towels and the wonderfully comfortable bed. Also, your breakfast was served every morning on your terrace which was the best way to start the day. Add to that the staff were all so polite but also kind, friendly and welcoming. They couldn’t do enough for you. We also used the private spa which was a treat and so relaxing. I cannot recommend this……
“Everything about this place is amazing! The huge room with beautiful views over the lake, the spotless bathroom with luxurious toiletries and plenty of towels and the wonderfully comfortable bed. Also, your breakfast was served every morning on your terrace which was the best way to start the day. Add to that the staff were all so polite but also kind, friendly and welcoming. They couldn’t do enough for you. We also used the private spa which was a treat and so relaxing. I cannot recommend this……