“We recently stayed at Sonesta and while the hotel itself is beautiful with amazing views and a great location, our experience was unfortunately very frustrating.
Upon check-in, we specifically booked an ocean view room but were initially given Room 101, which had a parking lot/front entrance view instead. After having to make a fuss, we were finally moved to Room 311, which was much better.
However, on days 2 and 3, the AC stopped working. On top of that, there was heavy construction going on……
“We recently stayed at Sonesta and while the hotel itself is beautiful with amazing views and a great location, our experience was unfortunately very frustrating.
Upon check-in, we specifically booked an ocean view room but were initially given Room 101, which had a parking lot/front entrance view instead. After having to make a fuss, we were finally moved to Room 311, which was much better.
However, on days 2 and 3, the AC stopped working. On top of that, there was heavy construction going on……
mohamed