In Tumen, a hotel must offer a certain level of upscale conveniences to earn 5 stars. These may include saunas and spas, on-site gyms, gourmet restaurants, premium bedding, luxury toiletries and more. What also sets 5-star hotels apart is their guest-focused service. You'll enjoy things like nightly turn-down services, concierge services and in-room massages. Some may also offer special touches like welcome gifts.