Windhoek 5 Stars Hotels

"The hotel recently restocked the gym with all new technogym equipment which is great. It a great space on the roof - used to have old, poorly maintained equipment. Big and meaningful improvement."

"Breakfast is good. Hotel you have to get wet if it’s raining to get to your room. Found hairs in the bed. Got hustled by one of the workers for a city tour. Towels have the year on them. We got one from 2023 that was brown. They will not see me again. "

"A hotel that struggles to be boutique and luxury and ends up feeling more like an upmarket airport layover. Not helped by booking 11 of 15 rooms out to a tour party. A take over where the pool lobby and restaurant were set up for them. Operations manager who was new to the job did offer a table for dinner in the reception lobby but not really where we wanted dinner. Waited 45 minutes next morning for coffee and eventually some croissants- then had to leave. Senior management who we were informed were there never appeared or came near us. As one couple who left the day before us said - glad we are leaving. Maybe the hotel can look at &Beyond and Wilderness for an idea on service. Still waiting any contact from the hotel/hotel group."