已验证
2/10 糟糕
Alba
2025 年 7 月 11 日
不满意：清洁度、客房舒适度、沟通体验
Scam
To start with, the place shown in the photos (where some ruins can be seen through the window) is not the same building than the one whose address we were sent. The two places are actually 15 minutes away from each other.
When we arrived to the given address, in a very shabby building, and we opened the door, the smell of urine was TERRIBLE. It didn't come from the toilet but from the sofa bed, where our 3 year old daughter was suposed to sleep (also, they forgot to bring towels or linen for her).
When we complained about this odour, we were offered another apartment, very centrally located and newer (this was a good change, actually), but it was still dirty in some plaves and... full of cockroaches. Also, there were no towels or linen for the baby.
After insisting (since 17:00) MANY times, they brought the linen and the towel at 23:00. Our towels (not the one they brought for our daugther later) smelled a lot like vomit and they did NOTHING about the cockroaches, so we bought a spray and got rid of as many as we saw (about 12 of them), but they were everywhere, including the drawers in the kitchen. Also, the tube connecting shower was broken and so was one of the blinds and there were some old duvets in a closet that smelled so badly we never used that closet.
Alba
2025 年 7 月入住 3 晚