This hotel was under renovation at the time of my visit. Check in took about 10 min. Once we got into our room we noticed the trash was not taken out from the previous guest. The bathroom had dead cockroaches on the floor. We told the front desk and they wanted to move us to a different room but I opted for the refund. It was disgusting and inexcusable. Don’t stay here!!
真实旅客
2020 年 3 月入住 1 晚
2/10 糟糕
真实旅客
2020年03月9日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
真实旅客
2020 年 3 月入住 1 晚
10/10 超赞
Jerry,Perris Ca.
商务旅客
2020年03月9日
满意:员工和服务,清洁度
For 50 bucks you get a very nice suite at a bargen price. Close to food and shopping.
Jerry
2020 年 3 月入住 1 晚
2/10 糟糕
Enrique,Torreon
与家人及幼儿出行
2020年03月4日
不满意:清洁度、服务设施、住宿条件和设施
The worst hotel Ive ever stayed, no heating, super filthy, rude personel, shady charges, cash deposit. P
Enrique
2020 年 3 月入住 1 晚
2/10 糟糕
真实旅客
与家人及幼儿出行
2020年03月3日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
dirty no heat or cooling ..roaches te worst hotel ever stayed at.
真实旅客
2020 年 2 月入住 2 晚
2/10 糟糕
真实旅客
2020年03月1日
真实旅客
2020 年 2 月入住 2 晚
6/10 一般
真实旅客
2020年02月20日
满意:员工和服务,清洁度
真实旅客
2020 年 2 月入住 1 晚
2/10 糟糕
Melissa,San Francisco
2020年02月13日
不满意:住宿条件和设施,清洁度
There were bugs all over the room, in the tub and on the bathroom floor, I checked in and about 30 min later, checked right back out and got a refund. I will never stay here or recommend this place to anyone. Looked like there were a bunch of druggies staying there and there was trash all over the property. The bear statue was cute though.
Melissa
2020 年 2 月入住 1 晚
4/10 很差
真实旅客
与家人出行
2020年02月12日
不满意:客房舒适度,住宿条件和设施
Rhere was no HEAT IN ANY OF THE ROOMS THEY GIVE U A LITTLE HEATER
真实旅客
2020 年 2 月入住 3 晚
2/10 糟糕
Jennie,Farmington
与配偶出行
2020年01月27日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
We needed to stay in Albuquerque one night so I made reservation for a ground floor room at Pan American Inn & Suites After checking in on Friday, January 24, we entered the room & discovered it was not cleaned!! The worker got us into another room which looked alright We later found the bathtub was not cleaned; it had hair on the tub!! The heater did not work and it got very cold. We didn't have a restful night!
On Saturday we found that we needed to stay another night so giving them the benefit of a doubt, I reserved a room at the same motel. The lamp in this room didn't work and the bathroom sink had a very slow drain! To our disappointment, we were given another uncleaned room! We couldn't open the third room which was on the second floor and there was a bad smell on that floor. We just opted to stay in that first room with the slow drain sink!
We left early the next morning and was very very disappointed with this motel!! We are not staying there anymore. When we asked to be compensated for all our troubles, Melissa and Shannon said to report it to Expedia since I had booked the room through you. So now that I've presented my complaints, I'd like to be compensated for what we encountered at this particular motel!! Thank you for your consideration.