Grand Erbil Hotel

Property class: 4

Choose dates to view prices

Consider a stay at Grand Erbil Hotel and take advantage of a free breakfast buffet, a poolside bar and a terrace. Treat yourself to a massage at the on-site spa. Make sure that you enjoy breakfast, lunch, dinner and light fare at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a playground.

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is HK$311
HK$361 total
includes taxes & fees
25 Oct - 26 Oct

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Economy Double Room, No Windows

A hotel room with a bed, two bedside lamps, a red chair, and a small table with a lamp.

Economy Double Room, No Windows

  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room

A hotel room with a bed, bedside table, and a window with curtains.

Standard Single Room

  • 161 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

A hotel room with a large bed, a dark blue headboard, white bedding, and two bedside tables with lamps.

Standard Double Room

  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

A hotel room with two beds, a nightstand with a lamp, a chair, and a small table with a book.

Standard Twin Room

  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

A hotel room with a large bed, two armchairs, a small table, and a TV.

Superior Double Room

  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Superior Twin Room

  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Luxury Double Room, Jetted Tub

A modern hotel room with a wooden dining table, a sofa, and a patterned carpet.

Luxury Double Room, Jetted Tub

  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Shared Dormitory, Shared Bathroom

A dormitory room with bunk beds, a patterned rug, and a chandelier.

Basic Shared Dormitory, Shared Bathroom

  • 377 sq ft
  • 1 bedroom
  • Sleeps 1
  • 3 Single Bunk Beds
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About the area

Located in Turksib District, a neighbourhood in Almaty, Grand Erbil Hotel is near the airport and near a train station. Central Park of Culture and Leisure and Kok Tobe Cable Car are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit MEGA Park and Green Bazaar. Travelling with kids? Consider Museum of Kazakh Musical Instruments, or check out an event or a game at Almaty Central Stadium. Visit our Almaty travel guide
Map
Sauranbaeva Str. 5, Almaty, 050-0011

What's nearby

  • A snow-covered building with ornate domes and a central dome, surrounded by trees.
    28 Panfilov Heroes Memorial Park
    11 min drive - 10.3 km
  • A colorful church with multiple domes and a green roof, surrounded by trees and red flowers.
    Almaty Cathedral
    11 min drive - 10.3 km
  • MEGA Park
    11 min drive - 10.0 km
  • Panfilov Park
    11 min drive - 10.3 km
  • Zenkov Cathedral
    12 min drive - 11.1 km

Getting around

  • Almaty Station
    22 min drive
  • Almaly
    29 min drive
  • Almaty (ALA-Almaty Intl.)
    16 min drive

Restaurants

  • Шалахо
    2 min drive
  • Rancho Мясоедов
    14 min walk
  • Лаффа
    19 min walk
  • Bauyrdaq Qazaq Fast-Food
    6 min walk
  • Отан
    19 min walk

About this property

Grand Erbil Hotel

  • Upscale family-friendly hotel remodelled in 2023 and located in Turksib District
  • At Grand Erbil Hotel, you can look forward to a free breakfast buffet, a poolside bar and a terrace. Treat yourself to a massage at the on-site spa. Make sure that you enjoy breakfast, lunch, dinner and light fare at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a playground.
  • Other perks include:
    • An indoor pool
    • A round-trip airport shuttle (surcharge), a front desk safe and a TV in reception
    • 1 meeting room, luggage storage and tour/ticket information
    • A lift, a 24-hour front desk and a banquet hall
  • Room features
  • All 67 rooms offer comforts such as air conditioning and separate dining areas, in addition to perks such as free WiFi and safes.
  • Other amenities include:
    • Baths or showers and hairdryers
    • 70-inch flat-screen TVs with satellite channels
    • Wardrobes/cupboards, separate dining areas and fridges

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8.8 out of 10, Excellent, 53 reviews
The price is HK$195
HK$226 total
includes taxes & fees
3 Nov - 4 Nov
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Frequently asked questions

Does Grand Erbil Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Grand Erbil Hotel?

As of 24 Oct 2026, prices found for a 1-night stay for 2 adults at Grand Erbil Hotel on 25 Oct 2026 start from HK$311, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Erbil Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Erbil Hotel?

Limited spots are available.

What time is check-in at Grand Erbil Hotel?

Check-in start time: 2:00 PM; check-in end time: 11:00 AM. Late check-in is available during limited hours.

What time is check-out at Grand Erbil Hotel?

Checkout is at noon.

Does Grand Erbil Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KZT 3000 per vehicle applies.

Where is Grand Erbil Hotel located?

Located near the airport, this family-friendly hotel is within 6 mi (10 km) of MEGA Park, Museum of Kazakh Musical Instruments, and Green Bazaar. 28 Panfilov Heroes Memorial Park and Gabit Musrepov Kazakh Theatre for Children and Youth are also within 6 miles (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Grand Erbil Hotel Reviews

6.2

6.2

Cleanliness

6.0

Location

6.8

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 14 out of 90 reviews
Rating 8 - Good. 29 out of 90 reviews
Rating 6 - Okay. 14 out of 90 reviews
Rating 4 - Poor. 12 out of 90 reviews
Rating 2 - Terrible. 21 out of 90 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay, helpful staff and wonderful breakfast
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Good location close to the airport. Clean and well presented. The staff were excellent. Very polite and helpful. My only issue was the Aircon didn't work very well so the room was very hot.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hostel with lots of amenities & good breakfast
Stayed 3 nights in Oct 2025
Verified review

6/10 Okay

Disliked: Amenities
The information says that the Airport Shuttle service is 24 hours, but that's a lie. There is no shuttle service provided by the hotel. Other than that, the staff was very nice and hospitable.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room, nice people
Stayed 4 nights in Nov 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
The restaurant was good and the personnel polite. The club was good too. The hotel reception and the room was horrible.
Stayed 1 night in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked out around 3 am in the morning, so we couldn't enjoy the hotel well, but there is no problem. The reception staff welcomed us and responded to our early check-out.
Stayed 1 night in Aug 2024
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
The room had good spce area but need rerenovation.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Quaint stay
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
It was an old hotel, look like 1-star motel. The towel was yellowish, and air-con was not working well (we’re sweating in sleep). The room ambient feels like haunted. Bearable for 1 night, but definitely will not return again. The only good thing- it was few minutes walking distance from a mall
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice hotel and I would like to come back!
Stayed 1 night in Oct 2025
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
A truly prodigious amount of mold in a collapsing testament to decaying imperious opulence. I was scared to use the shower. There was black mold in every vent. The door didn’t seal on the bottom so you could hear outside well into the night. My life is genuinely richer for having this experience, but do not follow in my footsteps.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel for one night

Good hotel for one night
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that hotel did not make a big deal about checking in, after a long flight this is appropriated.
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
Very noisy, the restaurant in the hotel plays the music very loud until 5 a.m.
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
on over all it was ok and good.
Stayed 1 night in Jun 2023
Verified review

2/10 Terrible

Disliked: Property conditions & facilities
Filthy old property
Stayed 1 night in Oct 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Wifi didn't work well Wouldn't print a boarding pass Spa is closed Noisy next to room
Stayed 1 night in Apr 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not very friendly
Stayed 4 nights in May 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely not

Worst hotel I've ever been to. Weird fines, unclean rooms, everything was broken or halfbroken. It was loud and unbearably hot at night. No idea how this could possibly be rated as a 4 star hotel. I don’t recommend.
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service
internet was very poor or none and room service was every other day
Stayed 9 nights in Feb 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience. The AC and Wi-Fi were both non-functional, making the stay uncomfortable. The cleanliness was disappointing—towels that should have been white were grey and dingy. The only redeeming factor was the breakfast, which was decent. I wouldn't recommend staying here.
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They probally didn't read my message when I booked hotel to send a taxi to airport.
Stayed 1 night in Sep 2022
Verified review

2/10 Terrible

Disliked: Amenities, property conditions & facilities
Didnt like it
Stayed 2 nights in Jul 2022
Verified review

2/10 Terrible

Disliked: Staff & service
Worst hotel I’ve ever stayed at. I had to be moved to three rooms because of problems. Two the air conditioning didn’t work. The phone didn’t work in any room. The restaurant at the hotel has dancing parties every night. They last until 3 in the morning on weekdays and five in the morning on weekends. We had to leave early because the staff stoke a pair of $900 earrings.
Stayed 22 nights in Oct 2024