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Rahat Palace Hotel

5.0 star property
Luxury hotel with 3 restaurants and full-service spa

Choose dates to view prices

Photo gallery for Rahat Palace Hotel

Interior
Interior
Interior
Daily buffet breakfast (KZT 7700 per person)
Serves breakfast, lunch and dinner
Rahat Palace Hotel offers a complete luxury experience with practical amenities for every type of traveler. Guests can relax by the indoor pool with convenient sun loungers, let children play in the dedicated playground area, or simply unwind on the peaceful garden terrace.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Parking included
The current price is HK$1,073
HK$1,218 total
includes taxes & fees
2 Dec - 3 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(6 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Suite

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 807 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Junior Room

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 732 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Presidential Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Kitchenette
  • 1787 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Room

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed
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About the area

Map
29/6 St. Satpaev Avenue, Almaty, 050040

What's nearby

  • Almaty Central Stadium - 10 min walk - 0.9 km
  • Almaty Opera House - 4 min drive - 3.9 km
  • Dostyk Plaza - 5 min drive - 3.5 km
  • MEGA Park - 5 min drive - 4.2 km
  • Zenkov Cathedral - 5 min drive - 4.2 km

Getting around

  • Almaly - 10 min drive
  • Almaty Station - 18 min drive
  • Almaty (ALA-Almaty Intl.) - 35 min drive

Restaurants

  • ‪Қағанат - ‬10 min walk
  • ‪Urbo Coffee - ‬2 min walk
  • ‪Jent - ‬12 min walk
  • ‪Чайхана «Тюбетейка» - ‬7 min walk
  • ‪Traveler’s Coffee - ‬8 min walk

About this property

Rahat Palace Hotel

Luxury hotel located in Bostandyk District
At Rahat Palace Hotel, you can look forward to a poolside bar, a terrace and a garden. Indulge in a massage, a body treatment and hydrotherapy at Rahat Health Club, the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a playground and a hair salon.
You'll also enjoy the following perks during your stay:
  • An indoor pool, along with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and luggage storage
  • Massage treatment rooms, tour/ticket information and concierge services
Room features
All 190 rooms boast comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and safes.
More amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Baths, free toiletries and hairdryers
  • 55-inch Smart TVs with digital channels
  • Balconies, heating and daily housekeeping

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includes taxes & fees
23 Nov - 24 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: KZT 7,700 for adults and KZT 3,850 for children
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Dzhambul
  • Grill
  • Tau Samal (seasonal)
  • Yourt Bar & Lounge

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,368 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Hardwood flooring in public areas
  • Lift
  • Smooth flooring in public areas
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 1995
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KZT 11000.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately KZT 7700 for adults and from KZT 3850 for children
  • Airport shuttle fee: KZT 18500 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: KZT 11000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Google Pay and Apple Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Pool access available from 7:00 AM to 11:00 PM

Property is also known as

Rahat Palace Hotel Almaty
Rahat Palace Hotel
Rahat Palace Almaty
Rahat Palace
Rahat Palace Hotel Hotel
Rahat Palace Hotel Almaty
Rahat Palace Hotel Hotel Almaty

Frequently asked questions

Does Rahat Palace Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 11:00 PM.

How much does it cost to stay at Rahat Palace Hotel?

As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at Rahat Palace Hotel on 2 Dec 2025 start from HK$1,073.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Rahat Palace Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Rahat Palace Hotel?

Self-parking is free at this property.

What time is check-in at Rahat Palace Hotel?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Rahat Palace Hotel?

Checkout is at noon.

Does Rahat Palace Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of KZT 18500 per vehicle applies.

Where is Rahat Palace Hotel located?

Located in Bostandyk District, this luxury hotel is within a 10-minute walk of Kazakhstan Museum of Arts, Fantasy World Almaty, and Kasteev State Museum of Arts. Auezov Kazakh Drama Theatre and Almaty Central Stadium are also within 1 mile (2 km).

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Reviews

Rahat Palace Hotel Reviews

8.6

Excellent

8.8

Cleanliness

8.6

Location

8.6

Staff & service

7.8

Eco-friendliness

7.8

Property conditions & facilities
Rating 10 - Excellent. 103 out of 218 reviews
Rating 8 - Good. 83 out of 218 reviews
Rating 6 - Okay. 18 out of 218 reviews
Rating 4 - Poor. 7 out of 218 reviews
Rating 2 - Terrible. 7 out of 218 reviews

Reviews

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous!

Fantastic hotel! The pool area is top notch, the breakfast buffet is superior with varying options every day, the room is very comfortable, and the staff are amazing. We would stay there again!
Stayed 8 nights in Jul 2025

6/10 Okay

Alvaro

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Old-fashioned hotel in a nice location with good commodities with it is highly needed a full renovation. The best of the hotel - breakfast and the lookout to mountains from some rooms.
Stayed 3 nights in Feb 2025

8/10 Good

Oleg

Liked: Cleanliness, staff & service, amenities
The hotel is nice in general, but needs the repair- carpet, trimmings etc. The amenities are very good- sauna and swimming pool. In walking distance a lot of dining options.
Stayed 2 nights in Aug 2022

8/10 Good

Daniya

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Dated carpets emitting unfresh smell
Stayed 5 nights in Sep 2022

2/10 Terrible

Uta

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was extremely unfriendly. They were unable and unwilling to help with anything, most didn't speak a word of English. The pool - for which we chose this hotel - was not available during the whole 6 days of our stay without any excuses/ alternatives, due to maintenance. The carpet in the room was dirty and torn in multiple places. The room wasn't cleaned/vacuumed during the whole stay (6 days), despite it being a dedicated room for allergic people. The toilet paper was not filled up, we had to get some ourselved for the restaurant toilets. We booked a roome for three and had only ONE bed cover.
Stayed 6 nights in May 2023

8/10 Good

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth its price
Stayed 2 nights in Aug 2025

10/10 Excellent

Gillian

Liked: Cleanliness, amenities, property conditions & facilities
A very nice, comfortable hotel. Great breakfast in the restaurant and a nice bar/reataurant in the lobby. The spa is a very nice extra.
Stayed 4 nights in May 2025

10/10 Excellent

Pekka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If possible I stay in Rahat Palace when visiting Almaty. The location is good, rooms nice and spacious, although age can be seen. Lobby bar is nice and breakfast very good. Staff is very friendly.
Stayed 4 nights in Apr 2025

4/10 Poor

Dinara

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Bad service
Stayed 1 night in Jun 2025

10/10 Excellent

Hitomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rahat Palace is one of the most modern buildings. The Spa was wonderful, the views were amazing, the breakfast was lovely, just wish the descriptions were teeny bit bigger. I would stay again if the price was right. It is more on the pricey side, but you get what you pay for.
Stayed 3 nights in May 2025

8/10 Good

Oscar

Liked: Amenities
Me gustó muchísimo la piscina enorme el sauna el vapor las masajistas tai. El desayuno y la habitación muy buenas. El restaurant muymalo. El check- in pésimo.
Stayed 4 nights in Apr 2025

8/10 Good

Ehab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall is good, but little bit old standards, the breakfast Not varied
Stayed 1 night in Nov 2024

8/10 Good

Pavel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Nov 2024

10/10 Excellent

Luca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good quality

Hotel is nice. Since last time I went, fitness center and spa were renovated and for me was perfect. Anyway, best part of Hotel I believe to be the staff. All of them very kind and ready to help. A special thanks to Mrs. Assem. Amazing quality manager. So helpful.
Stayed 4 nights in Oct 2024

8/10 Good

Taizu

Liked: Cleanliness, property conditions & facilities
I have stayed here several times. I like the hotel, but arranging transportation to and from the airport is very difficult, requiring multiple phone calls. And again on the trip, as on my last stay, the staff at reception tried to charge me again for the transportation which had already been paid -- in fact was REQUIRED to be paid -- in advance.
Stayed 1 night in Oct 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very efficient and friendly. Assisted all my enquiries very quickly and accurately
Stayed 3 nights in Oct 2024

8/10 Good

Ri

Liked: Cleanliness, staff & service, amenities
A bit outdated furniture and carpet in the room, would be much better with a refresh. The pool area is amazing but some services were unavailable. Food was good.
Stayed 2 nights in Jul 2024

10/10 Excellent

Syuzanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really helpful and very nice!
Stayed 1 night in Feb 2024

8/10 Good

Bernard

Liked: Cleanliness, staff & service
The Rahat Palace has been our favourite hotel in Almaty for some time Most of the facilities are excellent and the food and in particular the staff who are first class The one issue is that some areas would benefit from some TLC The hotel opened circa 1994 and it is fair to say that some areas would benefit from being refreshed otherwise we always enjoy our stays and will continue to do so We had some particular issues with our last stay which we addressed directly with the hotel during our stay and which were resolved to our satisfaction
Stayed 9 nights in Dec 2023

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Wahl jeder Zeit gerne

Super freundlich und ein sehr professionell geleitet Spa wo ich eine der besten Massagen gehabt habe
Stayed 4 nights in Oct 2023

4/10 Poor

Valentina

Disliked: Staff & service, property conditions & facilities
I booked President Suit for five nights. The air conditioners from 3 were not working. People at the front desk were disrespectful. Regarding the room, we did not have anything. I had to book another hotel and ran away from that place. The worst experience ever. Thank you to the Expedia team they work with, and I got a full refund in 24 hours.
Stayed 5 nights in Jun 2023

10/10 Excellent

Dilshod

Liked: Cleanliness, staff & service, property conditions & facilities
Good view to mountains
Stayed 2 nights in May 2023

2/10 Terrible

Mohammad

Disliked: Cleanliness, staff & service, property conditions & facilities
awful
Stayed 3 nights in May 2023

2/10 Terrible

Suvrat

Liked: Cleanliness
Disliked: Staff & service, room comfort

Very disappointing

I had booked my room nearly 40 days before the actual stay. I called the hotel specifically to request for a non-smoking room. They confirmed the same on the call as well as via return mail. Nearly six weeks later when I enter into my room, the pungent smell makes me realise it was a smoking room. I told the reception who said they have no other rooms. I then went down and demanded to speak with a Manager - after some time, they allotted me a non-smoking room. When I went to the room, I realised it was much smaller - upon calling the reception again, I was told it was indeed one category lower and that it was the only room they had. So, in more than 20 years of travelling around the world, it was the first time when a hotel messed up and then, to make up for their mistake, DOWNGRADED ME!! And none of them even had the decency to apologize, let alone offer a voucher or credit to at least make up for the fact that they charged me for a higher category room but forced me to stay in a LOWER category room. Extremely unprofessional and thoroughly disappointing
Stayed 1 night in May 2023

10/10 Excellent

GUILLAUME

Liked: Cleanliness, staff & service, property conditions & facilities
A very nice hotel ! I stayed 10 days. I had a beautiful suite, really large. Most of the time, I had diner at the restaurant Moné : excellente and creative cuisine. At Wine store & Grill, I had a diner only one time It was good and very well done. Large breakfast the morning at the Dzhambul restaurant. There is even a vegan buffet. A lot of choice. A cook can prepare your food on demand. I recommend this hotel without any hesitation. I will come back.
Stayed 8 nights in Apr 2023