The Rahat Palace has been our favourite hotel in Almaty for some time
Most of the facilities are excellent and the food and in particular the staff who are first class
The one issue is that some areas would benefit from some TLC
The hotel opened circa 1994 and it is fair to say that some areas would benefit from being refreshed otherwise we always enjoy our stays and will continue to do so
We had some particular issues with our last stay which we addressed directly with the hotel during our stay and which were resolved to our satisfaction