6/10 一般
SO PING
2018年10月16日
满意:客房舒适度,清洁度
前台的客服態度很差..明明已全付款..又給confirmation他們看..
他們不相信..不查明..而且說話很尖酸..
我唯有請朋友打電話去hotels.com.攪清楚已付清.
客服態度令人非常討厭.資素很低劣
The attitude of the front desk customer service is very poor.. obviously have paid all.. and give confirmation to them to see..
They don't believe it.. don't find out.. and the speech is very bitter..
I only have to ask my friend to call hotels.com. I have to clear the payment.
Customer service is very annoying. The qualifications are very poor.
SO PING
2018 年 9 月入住 3 晚