“The staff is top notch! We woke up to a flat tire and they helped us get on our way. The house is beautiful and the gardens were stunning. We loved staying here”
“The staff is top notch! We woke up to a flat tire and they helped us get on our way. The house is beautiful and the gardens were stunning. We loved staying here”
“This place was very lovely. Very quiet and private. Super clean and the owner communicated very well over message. The only downside was that the website did not state you have to pay extra for pillows, bed sheets, and towels. For travelers that don’t bring this stuff be prepared to pay extra on top of the cost. Other than that the place was very nice. Wi-Fi only works outside the pod too unless you are staying in one of the closer pods like pod 1 or 2. ”
“This place was very lovely. Very quiet and private. Super clean and the owner communicated very well over message. The only downside was that the website did not state you have to pay extra for pillows, bed sheets, and towels. For travelers that don’t bring this stuff be prepared to pay extra on top of the cost. Other than that the place was very nice. Wi-Fi only works outside the pod too unless you are staying in one of the closer pods like pod 1 or 2. ”
“Our host Megan was amazing and communication was excellent. The property was perfect and clean. Thank you for the welcome, we felt like home.
Ps. Best shower in Scotland for us all. 😊”
“Our host Megan was amazing and communication was excellent. The property was perfect and clean. Thank you for the welcome, we felt like home.
Ps. Best shower in Scotland for us all. 😊”
“The Classroom was a wonderful place to stay. The hosts were lovely and very welcoming and the accommodation was very spacious with everything you could possibly need.”
“The Classroom was a wonderful place to stay. The hosts were lovely and very welcoming and the accommodation was very spacious with everything you could possibly need.”
“Cottage magnifique et idéalement situé avec une vue splendide sur la baie où l’on peut voir de très près des dauphins depuis la plage. L’hôte est disponible et très sympathique.”
“Cottage magnifique et idéalement situé avec une vue splendide sur la baie où l’on peut voir de très près des dauphins depuis la plage. L’hôte est disponible et très sympathique.”
“Rowan Cottage is a super cute place to stay. It is nestled in the forest which would be a great place to explore if I brought my little ones. (Next time for sure). When we entered it was nice and toasty warm. The lounge and kitchen had everything we needed. The house directions/expectations were easily found. Loads of space and I will definitely be back for a longer stay. Thanks!!”
“Rowan Cottage is a super cute place to stay. It is nestled in the forest which would be a great place to explore if I brought my little ones. (Next time for sure). When we entered it was nice and toasty warm. The lounge and kitchen had everything we needed. The house directions/expectations were easily found. Loads of space and I will definitely be back for a longer stay. Thanks!!”
“DO NOT BOOK THIS PROPERTY. The phone number listed is out of service and there is NO WAY to contact anyone at this property, as it is managed by a third party. I booked 2 nights, tried to get ahold of someone to give us keys and instructions on how to check in and the phone number doesn't work. I contacted the property through Expedia and the management company got back to me 36 hours later. In the meantime, we had to drive 40 minutes out of Inverness to even find a hotel for the first night and……
“DO NOT BOOK THIS PROPERTY. The phone number listed is out of service and there is NO WAY to contact anyone at this property, as it is managed by a third party. I booked 2 nights, tried to get ahold of someone to give us keys and instructions on how to check in and the phone number doesn't work. I contacted the property through Expedia and the management company got back to me 36 hours later. In the meantime, we had to drive 40 minutes out of Inverness to even find a hotel for the first night and……
"一向對此品牌有信心,早前於Exeter,或更早於Maldives的都感覺良好,但今次的體驗實在太差了!
此酒店地點非常之方便,就在high street 的未端,但對面就是酒吧和餐廳,昨晚酒吧的音樂根本令人不能入睡,到前台找經理投訴卻沒有回應,職員只說噪音問題一直存在,一直都有客人投訴!
說實在的,這次Scotland旅程,這一晚酒店房間的價格是最貴的,但真是想不到貴左那裡,被安排住在一樓,當然入住時不知道還有噪音問題,面向的是城市景觀,到今早早餐時的餐廳,面向Loch Ness 河/湖景觀才醒覺預期入住和享受的體驗是完全沒有體會得到。
這樣的價錢,房間只屬一般,服務方面,昨晚投訴了,都沒有什麼回應,只說如果要換只有普通的房間,酒吧的噪音會持續到三點,但當時已經是凌晨一點。
這次體驗真的沒有很差,只有更差!
I have always trusted this brand with good experiences in Exeter and the Maldives, but this stay was extremely disappointing.
The hotel location is convenient, but the bar across the street played loud music until 3 am, making it impossible to sleep. Staff admitted this has always been a problem, and there was no effective response when I complained at 1 am.
This was the most expensive night of my Scotland trip, yet the room was average, and I did not get the quiet, comfortable stay I paid for. I only realized in the morning that the experience I expected was completely missing.
Given the sleepless night and lack of proper service recovery, I am requesting a refund for this stay."