2/10 糟糕
John
2025 年 8 月 25 日
I made the reservation for two nights, but when plans changed, I called several days ahead and tried to cancel the reservation. The worker who answered the phone directed me to Expedia where I was told the amount I had paid was nonrefundable. I had been led to believe that I didn't have to pay for the room until I was at Story City and had no notice the thing was nonrefundable. I hung up. This was a very unfortunate experience, but I can promise you I will never bother Expedia with any further business and am telling all my friends to avoid Expedia and the Comfort Inn in Story City, Iowa. I regret this development as we have stayed at the Comfort Inn several times a year for the past five years or so and have generally been pleased with the hotel.
John
2025 年 8 月入住 2 晚