The whole reason I rented this was to save time in the morning because they had continental breakfast. We were supposed to catch a ferry By 9 o’clock. We got down to the dining area at 8:15 and there was no one available. There was no one at the front desk the phone when we tried to call kept ringing and no one answered. We waited until 930 due to budget and my daughter’s medical condition we needed to eat at the hotel. Two of the staff did not come into work so the manager came in around 945 and pull out some food.
When talking to her the next day, she was very rude and dismissive and said well you got fed. We will never stay at this place again. They are Understaffed and impolite.
Denise
於 2024 年 5 月住了 2 晚
10/10 優異
Estrella
2024年5月13日
讚好:整潔度、設施服務和住宿狀況
It was clean and quiet.
Estrella
於 2024 年 5 月住了 1 晚
8/10 不錯
Dale
家人同遊
2024年5月13日
讚好:整潔度和住宿狀況
不滿:職員與服務
The building was nice. The room was clean, and the amenities were as advertised. There was a few things that were off:
1) It was a room for 4 but only had 1 coffee cup and two Keurig coffee pods.
2) Only once did I see someone at the front desk the whole time I was here.
3) Breakfast was supposed to be from 7:30-9:00. I went down to grab some at 8:15 and no one was at front desk and the breakfast area was empty. I called the number at the front desk and got ahold of the boss and she came to open up the breakfast area. At that point there were like 10 guests waiting. On top of that it was a super limited breakfast.
It was clean and nice but not what I’m used to for over $200 a night.
Dale
於 2024 年 5 月住了 2 晚
10/10 優異
Kapil (New Westminster)
親子同遊, 商務旅客
2024年5月2日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Had a great stay!
Kapil
於 2024 年 4 月住了 2 晚
10/10 優異
Ineta
2024年4月25日
Ineta
於 2024 年 4 月住了 2 晚
10/10 優異
Kathleen
2024年4月25日
Kathleen
於 2024 年 4 月住了 1 晚
10/10 優異
Amaury (Lake Charles)
2024年4月25日
讚好:整潔度、職員與服務和住宿狀況
Nice place to relax
Amaury
於 2024 年 4 月住了 1 晚
10/10 優異
Susan
家人同遊
2024年4月24日
讚好:設施服務
Wonderful property! Very nice and extremely clean. The price was extremely reasonable. Staff was very helpful and friendly. The location was centrally located. I highly recommend it and would stay there again in a heartbeat
Susan
於 2024 年 4 月住了 1 晚
4/10 欠佳
Jill
2024年4月23日
讚好:整潔度和職員與服務
When I booked a room at the Salish, it was advertised as a view room. The only view from my room on the 2nd floor was of the warehouse next door and hotel parking lot. I was put on a room next to a family with multiple crying kids. The breakfast was awful. When I asked to be moved to another room, the hotel clerk told me that Expedia had made my room selection and the hotel couldn't change it (huh???). Expedia assured me this was incorrect and were very good about at least giving me a credit for an incorrectly advertised room. The rooms were clean and staff was friendly; still I'd skip this hotel!!