## Space This bright, fully air-conditioned 54 m² apartment is on the second floor, with lift access. The terrace overlooks green spaces and gets sun in the afternoon and early evening. There is a spacious living room opening onto the terrace, a fully equipped kitchen, two bedrooms with storage, one with terrace access, an additional shower room and a separate toilet. Parking spaces are available outside the residence.
##Access The residence’s pool and tennis court are shared by residents.
MASTERLOCK AND SELF CHECK-IN For self check-in (if you arrive late and/or no appointment is available), the keys to your accommodation will be placed in a secure Masterlock key box outside our real estate agency. Please collect the keys from the agency before going to the apartment. We will send you the access code on the day you arrive. You will have full use of the accommodation throughout your stay, as well as a private parking access card if parking is included in your reservation.
ARRIVAL INFORMATION AND SERVICES Once your reservation is confirmed, you will automatically receive a link to ENSO CONNECT, our digital guest portal. There you can find practical information about your stay, instructions for accessing the accommodation and a catalogue of entirely optional extra services. We may ask you for certain information only when it is needed to arrange your stay or comply with a legal obligation.
CLEANING AND LINEN INCLUDED For your comfort, end-of-stay cleaning is included in your reservation at no extra charge, along with bed linen and towels laundered by a professional laundry service. One bath towel is provided per person. We also provide a starter kit to help you settle in. Depending on the equipment available, it may include toilet paper, paper towels, washing-up liquid, laundry and dishwasher tablets, bin bags, cleaning products and a tea towel. These supplies come in starter quantities. Unlike hotel supplies, they are intended for your arrival only.
RESPECTING AND CARING FOR THE ACCOMMODATION We take particular care to keep our accommodation clean and well maintained so that we can welcome every guest in the best possible conditions. Please take care of the accommodation throughout your stay as you would your own home. For everyone's comfort, please use the equipment with care, put rubbish in the designated bins and avoid leaving perishable food or waste that may cause odours or other problems.
RESPECT FOR NEIGHBOURS AND QUIET HOURS Please be considerate of the people who live in the building and the neighbourhood. Keep noise to a minimum, especially in shared areas and on terraces and balconies. Quiet hours must be observed from 8:00 pm to 8:00 am. During these hours, please avoid any activity that could disturb the neighbours, including loud music, loud conversations and gatherings. Parties and events that could cause a disturbance are strictly prohibited.
STRICTLY NON-SMOKING ACCOMMODATION Smoking and vaping are strictly prohibited inside the accommodation, including at the windows. This applies to cigarettes, cigars, hookahs and e-cigarettes, among other products. Thank you for following this rule to protect air quality, the furnishings and the comfort of future guests.
CLEANING AND GUEST RESPONSIBILITIES After your departure, our team thoroughly cleans the accommodation, including the bathrooms, kitchen and floors, and takes care of the laundry. Guests are not asked to carry out any professional cleaning. If accidental damage, deterioration or any other incident occurs, please let us know promptly so that we can find a suitable solution together. Any damage or exceptional cleaning costs resulting from an incident beyond normal use of the accommodation may be reviewed under Airbnb's terms and procedures, based on the supporting evidence available.
OUR CLEANING PROTOCOL Between stays, our professional cleaning providers carry out steps including the following: • Airing out the rooms. • Cleaning and disinfecting surfaces and touchpoints such as door handles, chairs and tables. • Thoroughly cleaning bathrooms, the kitchen, floors and equipment. • Having bed linen and towels washed at an appropriate temperature by a professional laundry service. Our aim is to make sure every guest arrives to clean, comfortable and fully prepared accommodation.
## Interaction We are available 24 hours a day, seven days a week, throughout your stay. Whenever possible, please contact us only through your booking platform’s messaging system. The emergency phone number is listed in your Boarding Pass.
## Neighborhood The residence is in a quiet, leafy part of Juan-les-Pins.
## Transit The train station is less than 15 minutes away on foot, with services to Cannes, Nice, Monaco and Italy. There are bus stops near the residence.
## Notes - Nespresso machine, kettle, toaster and microwave - Washer-dryer and heated towel rail - Bed linen and bath towels for each guest, for use in the apartment - Hairdryer, iron, shower gel and soap - Vacuum cleaner, cleaning tools and supplies - Reversible air conditioning