“First room I was given the electronic key would work, staff didn't bother to try and replace the card, they gave me a room upstairs to replace it. The Air Conditioner didn't work properly. I set the temp on low to cool it off fast, never cooled off at all... I was exhausted so I went to bed. At ck out I told staff...no apology no comment other than I will look into it. When I get a room at a hotel I have a few expectations (clean, AC/Heat in working order and no insects) the room was clean (tub……
“First room I was given the electronic key would work, staff didn't bother to try and replace the card, they gave me a room upstairs to replace it. The Air Conditioner didn't work properly. I set the temp on low to cool it off fast, never cooled off at all... I was exhausted so I went to bed. At ck out I told staff...no apology no comment other than I will look into it. When I get a room at a hotel I have a few expectations (clean, AC/Heat in working order and no insects) the room was clean (tub……
Lottie