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加利福尼亞阿塔斯卡德羅 6 號汽車旅館的評價

2 out of 5
加利福尼亞阿塔斯卡德羅 6 號汽車旅館
9400 El Camino Real, Atascadero, CA

評價

5.8
10 分評分，優異；1002 則評價中有 225 則" "
8 分評分，不錯；1002 則評價中有 152 則" "
6 分評分，一般；1002 則評價中有 153 則" "
4 分評分，欠佳；1002 則評價中有 163 則" "
2 分評分，很差；1002 則評價中有 309 則" "

5.8/10 

整潔度

7.0/10 

職員與服務

4.8/10 

設施服務

5.6/10 

住宿狀況

6.0/10 

環保程度

評價

4/10 欠佳

Damon

不滿：住宿狀況
於 2024 年 5 月住了 1 晚

2/10 很差

Luis

家人同遊, 親子同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
No working AC. Poor staff response
於 2024 年 5 月住了 1 晚

2/10 很差

Mary

不滿：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 5 月住了 1 晚
Brand Experience Team 於 2024年5月17日的回應
Hi Mary,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

6/10 一般

carlos

家人同遊
不滿：整潔度、設施服務和住宿狀況
Linnen was dirty, had stains and hair on it. The lock on the door was very loose the screws on the door were coming out and was damaged as it had been forced open in the past making it feel very unsafe. Was locked out of my room on the second day had to walk to reception in the rain to have my key activated
於 2024 年 5 月住了 2 晚
Nancy Y. 於 2024年5月15日的回應
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

4/10 欠佳

Louis

家人同遊
不滿：整潔度、設施服務和住宿狀況
They put us in a room in the far back of the property. The rooms were falling apart. There was roaches silverfish in the room it was not good. I don't know if it was because it was an Expedia booking, Or just the way they do it. I was very disappointed with the room. We actually thought of going to a different motel instead of staying the second night. I was thinking of getting my money back, but I just wanted to get out of there.
於 2024 年 4 月住了 2 晚
Brand Experience Team 於 2024年5月7日的回應
Hi Louis,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

6/10 一般

Karl

家人同遊
不滿：整潔度、設施服務和住宿狀況
Rented 2 rooms reserved months earlier and they were far apart. Otherwise staff friendly.
於 2024 年 4 月住了 1 晚
Brand Experience Team 於 2024年5月7日的回應
Hi Karl,Thank you for providing your feedback. Your experience is definitely not our standard of service. We appreciate you bringing this to our attention. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

4/10 欠佳

Carolyn

多人同遊
不滿：設施服務和住宿狀況
No door to the bathroom
於 2024 年 4 月住了 2 晚
Brand Experience Team 於 2024年5月7日的回應
Hi Carolyn,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Maz K.#Team6

2/10 很差

Samantha

不滿：住宿狀況
The hotel is located right on an intersection a very busy one. The exterior smells and there is no ac in the room. The beds are super soft and not supportive. I went in and turned around immediately and stayed elsewhere. I do not recommend it at all.
於 2024 年 4 月住了 3 晚
ANGEL G 於 2024年4月27日的回應
Thank you for taking the time to share your experience of your recent visit. I was truly sorry to hear of the disappointment during your stay. Please rest assured that these issues are a rare occurrence and have been addressed with our management team.

6/10 一般

Cathy (Los Angeles)

伴侶同遊
讚好：職員與服務和住宿狀況
不滿：整潔度和設施服務
It was inexpensive and convenient. The floor was filthy, tho, and the shower was sort of a disaster, leaking water all over - did clean the floor tho.
於 2024 年 4 月住了 2 晚
ANGEL G 於 2024年4月26日的回應
Thank you for taking the time to share your experience with us. Your feedback is integral to our ability to continue to improve our service.

2/10 很差

Aminta

不滿：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Brand Experience Team 於 2024年5月3日的回應
Hi Aminta,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

10/10 優異

Victor

於 2024 年 4 月住了 2 晚

2/10 很差

Rebecca

There were men drinking, talking loudly, and playing loud music just below the window of my room. I called the desk and was told this was a recurring issue. They finally stopped after 11:30 pm.
於 2024 年 4 月住了 1 晚
ANGEL G 於 2024年4月19日的回應
Thank you for taking the time to share your feedback and bringing your observations to our attention. I will make sure to share them with our team. If there is anything I may assist with, do not hesitate to contact me. I would like to be your main point of contact moving forwa

8/10 不錯

Debra

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It would be nice if the room had an extra blanket the chilly nights. Other than that, everything was as expected.
於 2024 年 4 月住了 1 晚
ANGEL G 於 2024年4月8日的回應
We look forward to welcoming you back soon. If there’s anything we can do for you ahead of your next visit, do feel free to let us know.

4/10 欠佳

Paul

不滿：職員與服務和住宿狀況
No tv service,no AC
於 2024 年 3 月住了 1 晚
ANGEL G 於 2024年4月8日的回應
The feedback you have provided gives us the opportunity to continually improve our service and is appreciated. If you do decide to return and grant us another opportunity to host you, which I sincerely hope that you do, please reach out to our manager on duty.

6/10 一般

Brian

於 2024 年 3 月住了 1 晚
ANGEL G 於 2024年4月23日的回應
Thank you for taking the time to share your experience with us. I am very disappointed to hear that you, as a regular guest, did not find your stay enjoyable.

10/10 優異

Breanna (Des Moines)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The guy working the front desk was very helpful, there issues with our room and he switched us to a different one right away … he even gave my a bottle off water when I didn’t have cash for the vending machine. His name was Kevin
於 2024 年 3 月住了 1 晚
Nancy Y. 於 2024年4月3日的回應
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 很差

Jovis (Point Richmond)

伴侶同遊, 寵物同遊, 商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
I need Refund this was not worth any amount of money better off sleeping in the car.
於 2024 年 3 月住了 1 晚
Nancy Y. 於 2024年4月3日的回應
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

8/10 不錯

leonard

讚好：整潔度、職員與服務、設施服務和住宿狀況
Good
於 2024 年 3 月住了 1 晚
Brand Experience Team 於 2024年3月27日的回應
Hi Traveler,Thank you for positively rating your stay!!Maz K.#Team6

2/10 很差

Mikaela

家人同遊, 商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
It was dirty no smoke alarm no tv channels dirty towels bathroom lights not working and dirty
於 2024 年 3 月住了 1 晚
Brand Experience Team 於 2024年3月27日的回應
Hi Mikaela,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 優異

Scott

寵物同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff
於 2024 年 2 月住了 2 晚
GM 於 2024年3月13日的回應
I would like to sincerely thank you for sharing your feedback. I do hope that we will have the opportunity to welcome you again in the near future.

2/10 很差

Raymond

於 2024 年 2 月住了 3 晚
ANGEL G 於 2024年4月8日的回應
Thank you for taking the time to share your experience with us. I am very disappointed to hear that you, as a regular guest, did not find your stay enjoyable.I would like to apologize on behalf of some of our associates that you felt that way; I can assure you this was not our intention. Our team is usually praised for their professionalism, friendliness, and attentiveness.

6/10 一般

jacinta

親子同遊
不滿：設施服務和住宿狀況
Wish there was a microwave at least in the room
於 2024 年 2 月住了 2 晚
GM 於 2024年2月19日的回應
We are appreciative of your comments, which assists us greatly in improving our services. Thank you for staying with us.

2/10 很差

Marie

於 2024 年 2 月住了 1 晚
GM 於 2024年2月15日的回應
We appreciate your feedback. Your experience is important to us.

2/10 很差

maribel

讚好：職員與服務
不滿：整潔度和住宿狀況
No heater. Was super cold
於 2024 年 2 月住了 1 晚
GM 於 2024年2月13日的回應
The feedback you have provided gives us the opportunity to continually improve our service and is appreciated.

2/10 很差

Stacy (Parkfield)

寵物同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
Heater didn't work. 30degrees that night.Leaky shower so loud couldn't sleep. Leak caused wet flooded floor in Bathroom.Construction very loud all day.
於 2024 年 2 月住了 2 晚
GM 於 2024年2月15日的回應
We are appreciative of your comments, which assists us greatly in improving our services.

4/10 欠佳

melanie

不滿：住宿狀況
No hot water on my second day. Cold showers on a cold day are not fun.
於 2024 年 2 月住了 2 晚
GM 於 2024年2月13日的回應
Thank you for providing feedback. We are appreciative of your comments, which assists us greatly in improving our services.

6/10 一般

Mary

不滿：整潔度
No it was ok the front office were very polite So far it's good
於 2024 年 2 月住了 1 晚
GM 於 2024年2月13日的回應
Thank you for taking the time to share your experience with us. And thank you for the kind words of recognition regarding our service.

8/10 不錯

Aubrey

toilet had a leak so it flushed all night. and the wall turnoff valve was also broken so this problem has been there a long time. I was also given a room very hard to get too. and vacant rooms were all over the place.
於 2024 年 1 月住了 1 晚
GM 於 2024年2月13日的回應
Thank you for taking the time to share your feedback and bringing your observations to our attention. And thank you for your recent stay.

6/10 一般

Nicholas

讚好：職員與服務
於 2024 年 1 月住了 1 晚
GM 於 2024年2月13日的回應
We appreciate your feedback. Thank you for staying with us.

2/10 很差

Rigoberto

於 2024 年 1 月住了 2 晚
GM 於 2024年2月19日的回應
Thank you for your feedback. On behalf of our entire team, I would like to apologize for not exceeding your expectations.

6/10 一般

Cirilo

於 2024 年 1 月住了 1 晚
GM 於 2024年2月13日的回應
Thank you for your feedback.

8/10 不錯

Sergio

於 2024 年 1 月住了 1 晚
GM 於 2024年2月13日的回應
Thank you for staying with us.

6/10 一般

Naomi

家人同遊
讚好：整潔度和職員與服務
不滿：設施服務和住宿狀況
No water pressure, no heater
於 2024 年 1 月住了 6 晚
Nancy Y. 於 2024年1月24日的回應
Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

4/10 欠佳

Naomi

寵物同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
No heaters and it’s freezing and rooms very dirty even after the maid service
於 2024 年 1 月住了 1 晚
Nancy Y. 於 2024年1月24日的回應
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 欠佳

Francis

不滿：整潔度、住宿狀況和客房舒適度
Cold shoulder
Check in was fine. But as the temperature dropped I noticed the heater did not work. Changed rooms. Still no heat. Talked with three people at the desk and heard different stories. We will drop off a portable. Nothing. Froze my butt off.
於 2024 年 1 月住了 1 晚
Nancy Y. 於 2024年1月24日的回應
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

6/10 一般

Naomi

不滿：整潔度
於 2023 年 12 月住了 5 晚
GM 於 2024年2月13日的回應
We appreciate the feedback.

8/10 不錯

Patrice

家人同遊
讚好：整潔度、職員與服務和客房舒適度
於 2024 年 1 月住了 1 晚
GM 於 2024年2月13日的回應
Your feedback is integral to our ability to continue to improve our service. Thank you for your time and come visit us again soon!

6/10 一般

Patrick

讚好：職員與服務和住宿狀況
不滿：整潔度和設施服務
於 2023 年 12 月住了 4 晚
GM 於 2024年2月13日的回應
We appreciate your feedback.

6/10 一般

Kimberly

讚好：職員與服務
Better than nothing
Person with loud dog next door. Curtain was broken and just didn’t feel safe. No rooms on 1st floor available.
於 2023 年 12 月住了 1 晚
Brand Experience Team 於 2024年1月9日的回應
Hi KimberlyThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

2/10 很差

Abel

不滿：住宿狀況
No heater
於 2023 年 12 月住了 2 晚
Brand Experience Team 於 2024年1月9日的回應
Hi Abel,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 很差

真實旅客

讚好：整潔度和職員與服務
不滿：住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

8/10 不錯

Rob

讚好：整潔度和職員與服務
Staff was great. Room was adequate and met my needs. My first room had no power, no lights.
於 2023 年 12 月住了 1 晚
Brand Experience Team 於 2023年12月26日的回應
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 優異

Jose

商務旅客
讚好：設施服務
Great area
於 2023 年 12 月住了 1 晚
Brand Experience Team 於 2023年12月21日的回應
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

2/10 很差

Genevive Ayok

家人同遊
不滿：住宿狀況
Small room. It was cold and asked front desk regarding the heat told us they will bring portable heater for the two rooms that we booked but until we checked out no one came to deliver the heater. None of us slept because it was cold and they do not even have the comforter in the room. All of us had headache the next day. Such an unpleasant stay. I mentioned it to the girl the next day when we checked out but she just ignored me and just said you are good to go.
於 2023 年 11 月住了 1 晚
Brand Experience Team 於 2023年12月13日的回應
Hi Genevive Ayok,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

6/10 一般

Sigrid

伴侶同遊
Der junge Mann an der Rez gab sich Mühe uns ein Art bedindertengerechtes Zi mit Kühlschrank zu geben, war nicht einfach, wir endeten ab mit Blick auf eine graue Wand. Heizungsausfall, kein passendes Zi stand z.V. Zi viel zu klein. Er brachte uns einen mobilen Heizlüfter. 🙏Achtung: keine Kaffee Maschine etc im Zi. Dafür zu teuer. Keine Restaurant/essensmögl.keiten I.d. Nähe, 😩😩😩
於 2023 年 11 月住了 1 晚

10/10 優異

Luis Enrique

讚好：整潔度、職員與服務、設施服務和住宿狀況
Buen servicio
於 2023 年 11 月住了 2 晚
Nancy Y. 於 2023年12月5日的回應
Thank you for the perfect rating!!Nancy Y.#Team6

2/10 很差

Rickard

不滿：職員與服務和住宿狀況
There was no toilet paper in the room. The heater did not work because the thermostat did not have a face; only the innards were visible. The toilet seat was extremely loose. The bathroom door latch plate was hanging loose from the bottom screw. I stopped by the office to report the room condition only to be told there was not heat in any of the rooms because the building's heater was broken. The OAT was 25deg F this morning
於 2023 年 11 月住了 1 晚
Nancy Y. 於 2023年12月5日的回應
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

2/10 很差

Gloria

不滿：整潔度、職員與服務、設施服務和住宿狀況
They had bedbugs and when I went to go tell them no one was there and when I brought it up at checkout the lady was like why didn’t you come in here and tell the person who was on duty and I said because I came and ring the little bell like it said and no one came so my sister and I had to sleep in my car.
於 2023 年 11 月住了 1 晚
Brand Experience Team 於 2023年11月29日的回應
Hi Gloria,Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Lilith#Team6

10/10 優異

Russell (Pomona)

家人同遊
讚好：職員與服務、設施服務和住宿狀況
The thermostat in room 108 was broken.
於 2023 年 11 月住了 2 晚
Brand Experience Team 於 2023年11月29日的回應
Hi Russell,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

2/10 很差

Carl

家人同遊
讚好：整潔度
不滿：住宿狀況和客房舒適度
Do better!!!
Roof working being done and no tv (an amenity) heater doesn’t work (an amenity) Shower drain cover loose(safety issue) hole in bathroom door lock on exterior of bathroom door can be locked In(unsafe)
於 2023 年 11 月住了 1 晚
Brand Experience Team 於 2023年11月21日的回應
Hi Carl,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6