Travelers appreciate this well-situated motel near Auckland's top attractions, with practical laundry facilities that make extended stays more manageable
Parnell City Lodge is conveniently close to Auckland Ferry Terminal and the University of Auckland. Guests enjoy practical laundry facilities, reliable in-room WiFi, and hassle-free parking. The motel consistently earns praise from previous visitors for its strategic location.
Parnell, a neighbourhood in Auckland, is home to Parnell City Lodge. Princes Wharf and Westfield Newmarket are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Mount Eden and Onehunga Bay Reserve. Check out an event or a game at Spark Arena, and consider making time for Auckland Zoo, a top attraction not to be missed. Visit our Auckland travel guide
Check-in start time: 2 PM; check-in end time: 11 PM
Check-out
Check-out before 10 AM
Special check-in instructions
The front desk is open daily from 8 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed (service animals welcome)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for in-room wireless Internet: NZD 5 per night (rates may vary)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
National rating
Property class, provided by our rating system, is based on property type, amenities and services.
Property is also known as
Parnell City Lodge
Parnell City Lodge Auckland, New Zealand
Parnell City Hotel Auckland Central
Parnell City Lodge Motel
Parnell City Lodge Auckland
Parnell City Lodge Motel Auckland
Frequently asked questions
Is Parnell City Lodge pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Parnell City Lodge?
Self-parking is free at this property.
What time is check-in at Parnell City Lodge?
Check-in start time: 2 PM; check-in end time: 11 PM.
What time is check-out at Parnell City Lodge?
Checkout is at 10 AM.
Where is Parnell City Lodge located?
Located in Parnell, this motel is within 1 mile (2 km) of Holy Trinity Cathedral, University of Auckland and Spark Arena. Sky Tower is 1.7 mi (2.7 km) away. The Strand Station is 16 minutes by foot and Auckland Newmarket Station is 16 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Parnell City Lodge Reviews
5.2
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
5.0
Cleanliness
7.6
Location
5.4
Staff & service
4.6
Property conditions & facilities
Rating 10 - Excellent. 12 out of 238 reviews
10 - Excellent
12
Rating 8 - Good. 49 out of 238 reviews
8 - Good
49
Rating 6 - Okay. 60 out of 238 reviews
6 - Okay
60
Rating 4 - Poor. 56 out of 238 reviews
4 - Poor
56
Rating 2 - Terrible. 61 out of 238 reviews
2 - Terrible
61
Reviews
8/10 Good
Islandboy, South Pacific
17 Jun 2018
Liked: Staff & service
Awesome location!
It is an old building which creaks and can hear people walking upstairs.
Hopefully wasn't ghosts haha.
Not flash but definitely adequate short term accommodation
We arrived a little early to fill in the paperwork and informed the owner we could come back later to check into the room.
Firstly we were met with cold rudeness. The parking lot looked untidy and unkempt. The foyer of this lodge was untidy -floors not swept, dust on the desk and papers strewn all over the foyer desk. The landlord was scruffy, untidy, impatient and terribly dismissive .
Walking to the room seemed like I was living a nightmare the corridor to the room had stained untidy looking carpets. The room although had the once over cleaning, had a distinctive stale stench. The carpet looked old, worn out and stained. When my friend who drove me to this lodge, and I commented on the smell the owner aggressively stated that the room was clean, handed me the key and stormed out, leaving us standing there in utter bewilderment.
In all it was a nightmare so I left and booked into another hotel.
Maybe I was unfortunate.
I TAKE THIS OPPORTUNITY to THANK EXPEDIA and their excellent staff who handled my complaints promptly , displaying empathy, patience, courtesy and professionalism. Nothing for the Expedia team was a bother. They called back later to check I was okay when I had booked into the other hotel. They also dealt with my complaints in a manner that reassured me immediately especially as I was in another country and felt vulnerable after my ordeal. I would definitely recommend booking through Expedia as they care about you.
THANK YOU Expedia for all your help.
Everything appeared totally unprofessional on this site. First impressions set the standard of the room. Reception area untidy and vacuum cleaners sitting there (clearly this is their storage area as they don't appear to have been used int he room I had)The room was filthy - bed linen gross, dirt, dust and grime everywhere, cutlery unclean, dirt and dust around electrical cords and power points, mold and mildew on curtains. Didn't use the shower as there was still old soap left on the shelf so nervous to think of what else was in the soap trap. Tiny fridge with old microwave balancing on top of it and dirty old toaster balancing on top of that. Old furniture cramped into the room.
Manager
Stayed 1 night in Apr 2018
6/10 Okay
Verified traveller
15 Apr 2018
Disliked: Cleanliness
Grumpy staff. Some minor maintenance would make a big difference to this place. It has great potential but needs some TLC.
Verified traveller
Stayed 1 night in Apr 2018
4/10 Poor
piggy, wellington new zealand
7 Apr 2018
Disliked: Staff & service
Easter in Auckland
A really great location. It's just a pity our first impression of our reception greeting and subsequent request for additional towels wasn't great and this set the scene for the remainder of our stay here. Originally booked for 3x nights but stayed 2x. The room was adequate, the bathroom tight, not enough cutlery or plates etc for 4x people, the TV was good. Looks like they are making some renovations? which could make things better.
receptionist doesn't regularly check his emails and had already given our room away..
So he put us in a different room.
He called the cleaner who was finishing her clean of this room so it was now ready.
She was finishing up as we walked in but had no vacuum, mop nor any clean linen. the place hadn't been vacuumed, in the lounge was a pull down double bed which was already down and she hadn't cleaned all the bits and pieces from under it, more rubbish under couch cushions a small red carpet mat at the end of the bed had so much dirt under it I don't think it's ever been cleaned! Behind the TV cabinet along the window was a mass trail of dirt, dust and dead bugs also left there for us..
She spot cleaned the lino badly with a cloth instead of a mop and there was the previous guests hair in the shower!
Four of us staying in this room and we were given one small bar of soap and one tiny shampoo barely big enough for one.
The handle for the shower door had been snapped off at some stage and not repaired making it nearly impossible to even open the door - the bathroom door itself was missing its rollers meaning my kids couldn't even shut the door - when I helped them we found the door was too small for the door frame!!!
Thick layers of dust on every high surface and all skirting boards.
Outside was a mess, dirt and cords everywhere. Mattresses in the outside hallways and cords running down the stairs.
We arrived 1.5 hours after check in (which is at 2:00pm). The owner who manages the reception was not welcoming at all, had a bad attitude and unfriendly. When we went to the room to check in we found that it has not been cleaned, beds unmade, bathrooms in a state.
We went back to the reception and complained about the state of the room. The owner called the cleaner and asked for the room to be cleaned. There was no way that the rooms would have been ready in time and the state of the place outside and inside is actually quite disgraceful. I do not think that Expedia should be endorsing or advertising this venue because it gives your brand a bad name. I want my money back please. When we asked the owner for a refund he said that he had not received the money and to contact the booking agent.
I’ve learnt a lesson not to check reviews for an accommodation provider prior to booking it. This place was a total let-down. From the moment we arrived I felt uncomfortable. It was clear that they catered more for long stays than overnight travellers. The outside of the building was run down, the alleyway near the reception area was stacked with old, broken things. The owner was manning the reception and he was unfriendly and made us feel unwelcome. The cherry on the cake was when he unlocked our room and we discovered the room was not made – at 3:30pm in the afternoon! We decided not to stay there for the night and the owner would not refund us. He told us to go to the booking agent direct.The photos speak for themselves. Our weekend was ruined by this experience. I would highly recommend you to not advertise this property any longer.
Nice place, bus stop outside and across road so easy access to public transport in either direction. Restaurants and cafes very close, motorway access close by.
Dirty & stinky & damp.
The Fridge was too stinky so can't even dare to open. Bed linen looked somewhat yellowish(not quite white) and smelly & damp. Shld replace all the linen and may need a full renovation.
Verified traveller
Stayed 1 night in Mar 2018
6/10 Okay
old tomdog, hawkes bay
12 Mar 2018
Handy to Parnell cbd
Get sky tv in for us old kiwi sports fanatics and I’ll stay there every weekend
Absolutely terrible place from the first contact with the owner, he was rude and the room was disgusting, had baby cockroaches crawling round from the bed pillows, sheets looked like hadn't been washed and the kitchen nothing was clean even the walls and floor, only enough coffee for 1 cup, never again, paid $111 only worth $5
I should have read the reviews before I booked this place! The "room" we stayed in was not a bedroom - more like a rumpus room or something. No windows, no ventilation, and no secured internal/external doors. VERY unclean and unhygienic. Towels had stains and the owner put a carton of milk in a non-working mini fridge... Not to mention that the owner is very rude. Everything at this place was WRONG. We initially booked this hotel for 5 nights but cancelled the last 3 nights as I simply could NOT stand living there for any longer! NOT recommended to anyone.
Considering it was such a good price for four of us, I should have known that was an indication of what to expect. The booking I made was for a balcony room, we did not get that. At first glance the room seemed fine. However, the kitchen sinks were stained and had a pea in one, the microwave was very rusty inside (must surely be a H&S hazard), and the extra 'clean' towels we were given had yellow stains all over them. Not to mention the extra guest that made an appearance the next morning; a cockroach came crawling out from under the bathroom sink. The beds were comfortable though, and the Lodge itself was in a pretty good location; the distance to our event was a 5min car ride or 20min walk. I don't think I would return though, unless very desperate, as I now know what to expect.
I guess you get what you pay for, very dissapointed, nothing like what the Webb site pictures were, not very well cleaned, very old and tired looking room
The motel was convenient, being just across the road from my conference venue. But overpriced for what it offers. Limited facilities and all a bit "tired". Clean enough, but having the appearance of being quite run down. Would I stay there again - yes, if the price was right. Ok for sleeping.
Il manager mi ha agevolata per il check-in a tarda notte. Arrivata molto stanca ho aperto il letto e trovato lenzuola sporche, ho dormito su un'asciugamani. Il giorno dopo il manager ha accettato di far cambiare le lenzuola ma stanza e bagno ho dovuto pulirmeli io perché secondo loro era tutto a posto. La stanza era assurda: niente luce o aria diretta, dava su un corridoio di passaggio comune, quindi dovevo lasciare le tende sempre chiuse per evitare di essere vista da tutti i passanti. Il corridoio era anche umido e maleodorante. Peccato perché il quartiere era molto bello e vicino al centro ma non tornerei per nessun motivo in quel lodge e non lo raccomando a nessuno!
The overall cleanliness was well below expected, the floors needed a good vacuum and there were dirty marks on the tiled floor. The white towels were grey and the furniture was stained. Not a very nice experience.
We arrived at 10:15pm and the Manager was still there to show us the room. But to our dismay, The room 3A given to us was infested with insects like mosquitos, cockroaches and crawling insects. The ventillators were too tight to be closed and all kinds of insects were coming in all night. The Room was otherwise comfortable although small. We were given a small packet of milk which is appreciated. The linen and towels were old but not bad. It was ok for a late night stay.