“I called a few days ahead of our stay to let them
Know that my daughter was celebrating her 16th birthday on that day and if they could do anything special for this. They said they couldn’t as they only provide champagne for adults and they are very busy so won’t have time. I suggested maybe a small card and a few chocolates just as a welcome gesture. He sighed and seemed annoyed I had pushed the point.
When we arrived I noticed the carpets in bedrooms were very obviously stained and worn out.……
“Perfectly situated for both the town and the beach. Clean, comfortable room. There was great speed and efficiency at breakfast and dinner - well-staffed so no waiting. Had a quiz one evening and great musical entertainment on another.”
“A fantastic traditional hotel, set back from the beach and road, so really quiet. My room was light and airy despite the heat this summer. Super views and lovely pool outdoors. Enjoyed the restaurant for breakfast and one evening meal. Dining is quite formal so visitors need to be aware of that. It is an expensive choice in Sidmouth - but a real treat to stay here.”
“Would have been nice to have our room cleaned , but maybe they do not work Sundays ? No room clean, towel change or bed made, not the end of the world, but at these prices 100% expected, doors all slam in the property asthere are no door weights to hold any doors, the web site made it look like you had your own hot tub, you do not at all, its shared with all other guests! No food on site after 4pm was a big let down, althouygh saying that breakfast was very good, and really the only thing that……
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