Aya

"The hotel property seems too big for the staff to manage. They try hard, but this hotel is unnecessarily big and so problems arise. The parking lot is as big as Disneyland so arrival, checkin and luggage drop off is hard. When I got there, no one helped me with my luggage bc they were fawning over ..."

"WiFi was bad. It would cut in and out and speed was slow."

"In the evening they have a program inside the sauna called aufguss where the staff would play some relaxing music and fanned everybody with a towel, making you sweat a lot. That was fun and I really enjoyed it. There’s also massage chairs and manga in the relaxation room. Oh and free beers and snacks ..."