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克雷格皇家酒店的評價

4 out of 5
克雷格皇家酒店
10 Lydiard St South, Ballarat, VIC

評價

9.2

卓越

10 分評分，優異；462 則評價中有 324 則" "
8 分評分，不錯；462 則評價中有 94 則" "
6 分評分，一般；462 則評價中有 27 則" "
4 分評分，欠佳；462 則評價中有 10 則" "
2 分評分，很差；462 則評價中有 7 則" "

9.6/10 

整潔度

9.4/10 

職員與服務

9.0/10 

設施服務

9.2/10 

住宿狀況

8.6/10 

環保程度

評價

10/10 優異

MEIN-KAI

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 9 月住了 2 晚

6/10 一般

Ian

伴侶同遊, 商務旅客
讚好：設施服務和住宿狀況
The hotel has a pleasant atmosphere and history. However, the room that we were allocated had a large cooling tower directly outside of the window. The noise from this prevented us from having a decent sleep. Unfortunate, given that we had a few hours drive ahead of us. We reported the problem to the desk on checking out, and was offered a cup of coffee. We declined.
於 2024 年 4 月住了 1 晚

8/10 不錯

GLORIA (MEDEELLIN)

讚好：整潔度、職員與服務和住宿狀況
nice location. cozy property . friendly staff
於 2024 年 4 月住了 1 晚

6/10 一般

Roman

家人同遊
讚好：設施服務
不滿：整潔度和住宿狀況
This Hotel has great potential but it is run down. The carpets are damaged on the staircase, the lift is charming but not cleaned properly...dust in corners etc... Although we booked early...months ahead we got a room without a view. I asked for a change in room but did not get one. Also the lamb wasn't cooked enough during dinner. Great potential but needs TLC.
於 2024 年 3 月住了 1 晚

10/10 優異

Neil

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The place is just beautiful
於 2024 年 2 月住了 2 晚

8/10 不錯

Marion

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚

10/10 優異

Ross

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Always a joy to stay; and great breakfasts
於 2024 年 2 月住了 1 晚

8/10 不錯

Nateerat

讚好：住宿狀況
於 2024 年 2 月住了 3 晚

8/10 不錯

Danel

伴侶同遊
讚好：整潔度、職員與服務和設施服務
Love the decor, clean. Fabulous beds.
於 2024 年 2 月住了 2 晚

8/10 不錯

George

伴侶同遊
讚好：整潔度和設施服務
Plants all dying in courtyard from what appears to be lack of water. Very sad outlook from restaurant, mentioned to staff member who said it wasn’t his job but when we looked up from our meals buckets of water we’re being carried out ☹️☹️☹️
於 2024 年 2 月住了 1 晚

10/10 優異

Bruce

於 2024 年 2 月住了 1 晚

10/10 優異

Sandie

讚好：整潔度、職員與服務和住宿狀況
Everything great
於 2024 年 2 月住了 3 晚

10/10 優異

Satomi

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful old world charm and features that transport you back to a prior era.
於 2024 年 2 月住了 1 晚

6/10 一般

William

伴侶同遊
讚好：整潔度
Period building, with historic furnishings. Stylish period decorations. Every room is different; ours was a queen with a high comfortable bed (be wary if you are not too tall!). The bathroom was en-suite, though with no door to separate it from the bedroom itself. Nice shower. There was a stocked minibar. There was a small tv- small, and of cheap quality- it seemed beneath what this 4 star hotel should have. Parking was a problem. When we arrived (at 3pm) I was told there was no space left in the hotel car and had to find somewhere in the street. I was concerned by this, as we were leaving some luggage in the car, and was not impressed that the hotel car park (which we could see from our bedroom) had spaces in it all night. Overall we would not choose to stay at Craig’s Royal again- it was not to our taste.
於 2024 年 2 月住了 1 晚

10/10 優異

Philip

伴侶同遊
讚好：整潔度和職員與服務
The history has beautiful chandeliers. Painting's grand in all respects. Service by staff.
於 2024 年 1 月住了 1 晚

10/10 優異

Robert

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
We enjoyed everything about our stay. We will be back.
於 2024 年 1 月住了 2 晚

10/10 優異

Sean

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice aesthetic and friendly service
於 2024 年 1 月住了 1 晚

8/10 不錯

Phillip

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice & Convenient
於 2024 年 1 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚

10/10 優異

John

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

6/10 一般

Rohan

伴侶同遊
讚好：整潔度
不滿：住宿狀況
Booked the top room for the spa. Spa was not working. Aircon didnt blow out anything and in 30degree days made it unbearable. Air vents full of dust. Paid for parking which you need to call reception to open gate. Calls went unanswered so stuck outside and inside
於 2024 年 1 月住了 1 晚

4/10 欠佳

Sienna

伴侶同遊
讚好：職員與服務、設施服務和住宿狀況
Was visited by the ghost of Walter Craig. Very uneasy feeling throughout the building, could not sleep the entire night, building and staff were amazing but the place is haunted
於 2024 年 1 月住了 1 晚

10/10 優異

Ian

讚好：整潔度、職員與服務和住宿狀況
Beautiful hotel, ver comfortable bed. Generous extras.
於 2023 年 12 月住了 1 晚

10/10 優異

Carolina

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful old hotel with great character and charm. Loved staying here and would highly recommend to others.
於 2023 年 12 月住了 2 晚

10/10 優異

Stephen

讚好：整潔度、職員與服務和住宿狀況
Like stepping back in time
於 2023 年 12 月住了 1 晚

10/10 優異

Karen

於 2023 年 12 月住了 1 晚

10/10 優異

Elly

讚好：整潔度
於 2023 年 12 月住了 1 晚

8/10 不錯

Werner

讚好：整潔度、職員與服務和住宿狀況
good history
於 2023 年 12 月住了 1 晚

8/10 不錯

Andie

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location! Walking distance to all the shops and restaurants/cafes. Room was lovely, super clean and very quiet. Restaurant serves great meals at very reasonable prices. Reception staff could be friendlier, more welcoming, and give more instructions as to where to find our room, the dining areas, dining times, just generally more personable. Customer service was lacking, but there were a few amazing team members. Definitely did not like the pokies. As much as we loved the hotel, I did not like the gambling area which was adjacent to the dining area. Not our type of thing, but may not bother others :)
於 2023 年 12 月住了 2 晚

10/10 優異

Xu

The property is elegant, with historic attractions. Modern world brings the common pleasures to the old building. Enjoy every minute and cafe in the restaurant, with food from the town.
於 2023 年 11 月住了 1 晚

10/10 優異

Zach

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Friendly staff, well appointed room
於 2023 年 11 月住了 1 晚

4/10 欠佳

John (Camberwell)

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
We stayed for 2 nights - Saturday and Sunday. We fell victim to the hotel's "We're Going Greener" policy. A policy which was not explained at Check In - and the "sign" explaining it at Reception and in the room was of a colour and font size that made it almost impossible to read. Apparently we were required to ask to have our room serviced daily - something I have never heard of anywhere outside a serviced apartment - and to do so before 5 pm the evening before. When we took this up with staff, they were unhelpful, rude and eventually, begrudgingly, provided us with some clean towels. What is more insulting is that it is highly likely that this "initiative" has almost nothing to do with some noble commitment to the environment - it is a thinly veiled, cynical move to save on operational expenses. Craigs was once an iconic Ballarat establishment. It is no longer. It's a Pokies venue with a really poorly serviced hotel attached to it.
於 2023 年 11 月住了 2 晚

6/10 一般

Deborah

商務旅客
讚好：整潔度
At check in the computer was down and so that delayed things. The lift wasn't working (someone hadn't shut the door, despite the reminders. Food was lovey, albeit a little slow. The bed was great. However, music started about 4am that woke me and kept me awake. I thought it was the kitchen or maybe the gaming. When I raised it at check out, they shrugged it off. Not happy.
於 2023 年 11 月住了 1 晚

8/10 不錯

Maddy

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The old elevator was really cool and it honestly felt more safe than some other ones once I got used to it. Staff were really kind and were helpful in minding our bags.
於 2023 年 11 月住了 1 晚

10/10 優異

Zoe

讚好：整潔度
於 2023 年 11 月住了 1 晚

10/10 優異

Hans

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Central to everything as we traveled by train for our stay.
於 2023 年 10 月住了 2 晚

10/10 優異

Ben

於 2023 年 10 月住了 1 晚

10/10 優異

Dominik

讚好：整潔度、職員與服務和住宿狀況
A proper goldfields experience with beautiful heritage fittings, and very nice rooms. If you’re getting in late go through the gaming room entrance, it’s a bit tricky there should be a sign but otherwise very good service.
於 2023 年 10 月住了 1 晚

8/10 不錯

Greg

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Loved the history and the ambiance of the hotel, very relaxing
於 2023 年 10 月住了 2 晚

10/10 優異

Wendy (Lacombe County)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel transports you back in time. So unique and classy. Staff are friendly & stop to chat while you are in the dinning room. They look after you from the time you step in the doors. Was a great experience to stay in such a friendly place. Almost like being at home. Being from another country it sure was great! Love it!!
於 2023 年 10 月住了 1 晚

10/10 優異

Bruce

伴侶同遊
讚好：設施服務
Craigs Royal Hotel is a very historic property located in downtown Ballarat which is also very historic and full of heritage buildings. The ambience at Craigs Royal is terrific and the service is excellent.
於 2023 年 10 月住了 1 晚

10/10 優異

Rosemary

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚

8/10 不錯

Lyn

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚

8/10 不錯

Greg

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Lovely room, beautiful hotel. The bad things were, bed very hard and the dinner, mine was beautiful, my wife had the Lamb shoulder, and it was dry and almost inedible and, for $40 it was very disappointing.
於 2023 年 9 月住了 1 晚

10/10 優異

Wayne

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Outstanding Vintage Hotel
於 2023 年 9 月住了 1 晚

8/10 不錯

Craig

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent stay. Beautiful period building in central location.
於 2023 年 9 月住了 1 晚

8/10 不錯

Kellie

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This was really lovely place to stay. My only issue is the bed could have been a bit softer and when I arrived my room had been canceled. I got a King instead of to singles. However the all staffs service was really fantastic. Highly recommend. Thank you.
於 2023 年 9 月住了 2 晚

6/10 一般

Michael

伴侶同遊
讚好：整潔度
Craig's is a lovely historical property but a few modifications would improve it immensely. Staff were not always available; having to walk through the gaming room to get to and from our car was unpleasant; having to ring and ring and ring to get access to the garage was very inconvenient; the room lacked shelves and power points, particularly the bathroom, which needed a proper hand basin with shelves or drawers; the high window to the outdoor area had no glass, was stuffed with what looked like a curtain; beautiful to look at, perhaps visit, but not a great place to stay.
於 2023 年 9 月住了 2 晚

8/10 不錯

Craig

商務旅客
讚好：整潔度、設施服務和住宿狀況
Craig’s Royal has a high reputation and doesn’t disappoint from the accomodation point of view. The down sides however are the car park access is through a passage way with steps and through the gaming room of poker machines. The passage way to the car park is used by patrons (of the poker machines ) as a smoking area. As a guest of the hotel it was intimidating. If you were a single woman with luggage, it could be very off putting. Having to walk through a gaming room to access the hotel brings the reputation down several notches. On departing (at 9 am Monday morning) there were patrons already in the gaming room and foul, aggressive language accompanied their gambling. What a lasting impression! Staff was thin at all times. One barista, with an injured arm, meant he had to make coffee with one hand, answer the reception phone as the receptionist had disappeared and attend to poker machine enquiries while 3 customers waited for coffee and one other waitress organized an empty dining room. The carpet on the grand staircase is worn.. again taking away from the luxury of this famous establishment. The room was the saving grace!
於 2023 年 9 月住了 1 晚

10/10 優異

Wendy

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A beautiful old hotel - wonder what the walls of my bedroom could have told me? Furniture old style but fantastic mattress and linen- topped off with a fully functioning modern bathroom complete with bathrobe! Choice to be unkind to the environment left to hotel guest, otherwise it was assumed that towels and bed linen were ok for the stay. Housekeeping made a sweep of the corridor asking people if they required anything on both mornings. I felt marginally better for my stay not contributing as much as it might have done in times gone by- well done Craig’s for implementing this policy. Wish it was more widely adopted.
於 2023 年 9 月住了 2 晚