Search Inns in Ballater

"Very attentive, friendly staff who made us feel very welcome. Room and hotel was very clean. We didn't get to use the swimming pool as it was quite busy. Highly recommend the spa treatments, great service. The only issue we had was our room was extremely warm, couldn't open the windows as the window frames had been freshly painted making it impossible to open the windows!"

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"Breakfast was good value but in general the hotel needs an update. it is quite outdated but I guess this may be reflected in the price. The location is really good., Very central so able to go out to eat and drink without moving the car. The rooms would benefit from some lace or net curtains, we couldn't have the curtains open a lot of the time as everyone can see in. The EV chargers are not ideal, we found that the spaces were full of non EV cars . Reception were very polite but were not able to ask cars to move so we could charge as they didn't have enough parking spaces. We did eventually manage it on the day we were leaving but it is a little frustrating that you cant book a slot to guarantee you have enough charge to travel home. "

"Nice location near the train station. (STEAM TRAINS) Had a pleasant walk with around the area after our evening meal. Which was very nice. Breakfast was very nice."

"We were woken at 7am by a fire alarm and had to evacuate our room with a baby and a 6-year-old, only for it to stop before we even reached the muster point. It was later explained, quite casually, that it was caused by someone showering with the bathroom door open. Given there’s a sign warning about “sensitive” alarms, this doesn’t feel like a one-off and isn’t acceptable in a family hotel where sleep is already precious. We stayed at Macdonald Aviemore Resort as a family of four. When we raised this, along with a broken kettle, reception initially offered complimentary breakfast but later withdrew it after checking with a manager, which felt poorly handled. The hotel itself feels tired and in need of investment. Our room was small, especially with a cot, the shower was only lukewarm, and carpets were dirty with an unpleasant smell. The lift also smelt strongly of smoke. There are positives: the pool and facilities are good and we enjoyed them, though some maintenance is needed (hair dryers out of order, puddles on the floor, drains not very clean). The outdoor park is great for kids but also showing wear. Aviemore is a fantastic location, but the resort feels like it’s relying on that rather than maintaining standards, it’s certainly not 4 star. With better upkeep, it could be much better."

"Yes, a good range of choices and the service was excellent "

"The hotel was clean, and the staff were friendly and helpful throughout our stay. We didn’t use all of the facilities, such as the pool and sauna, but we did have a look and everything appeared to be in working order. Breakfast was good, with a reasonable selection of well-cooked items. We ate dinner at the hotel once and found the food to be fairly average. The bedroom was clean and tidy, and the tea and coffee supplies were generous. There were a few maintenance issues: the window had a loose sash rope, the door had a noticeable gap which allowed both light and noise through, making the room a little noisy at times, the shower temperature was very difficult to regulate and ran extremely hot so care was needed when using it, and the toilet seat did not fit the toilet properly. Overall, for the price we paid, it was reasonably comfortable and suitable for a short stay."

"We had a lovely stay with our dog. He was made to feel very welcome with plenty of treats and fusses from all the staff. The location is great and the area surrounding has plenty to see and do."

"Staff were great "