Relais & Chateaux Basque Coast hotels

"Unfortunately we didnt have time to use the spa.hotel perfect.excellent situation.very quiet and clean"

"The property is beautiful. Well designed and reasonable in size. You instantly feel a sense of home. Staff is very welcoming and easy to talk to."

"Absolute Horror! Worse than a bad Motel. Moldy bathroom and other areas, peeling ceiling, dirty, floor old and missing tile throughout, musty smell bathroom, hardly room to walk to other side of bed, patio door difficult to lock properly, main door was dirty, falling apart and had to slam to get to stay closed, bath tub so high difficult to get in and water leaked outside on to floor, toilet in a dirty closet which to pull pants up had to open door or hit head on the door, hallways mold on walls, etc etc. why out for evening to not have to be in the room any longer than need be. I usually don’t complain but this was so awful and to be listed as a 4* was as far from the truth as you can get. Requesting refund for this severe falsely advertised experience. This would be a 1* at best. Makes me wonder who is providing and verifying these ratings. Stay away!"

"De kamer was voorzien van alle gemakken inclusief de mogelijk om zelf te koken. Wel zou er wel wat gemoderniseerd kunnen worden. Kamer had geen airco en verwarming in hotel stond hoog. Geen mogelijkheid om temperatuur te regelen. Enige optie was om schuifdeur naar balkon open te zetten. Verder was de plaatsing van de televisie onhandig op een muur naast de keuken en vrij hoog. Best lastig om te kijken los van feit dat er alleen maar Frans talige zenders waren. Verblijf was verder prima. Er werd echter niet schoongemaakt en daar was ook niets over gecommuniceerd. Hebben uiteindelijk zelf maar schone handdoeken gevraagd. Lijkt me hier een rol voor de receptie weggelegd met betrekking tot de communicatie bij inchecken. Toch hebben we een goed verblijf gehad."

"The breakfast was very nice with a lot of choices. The staff was extremely helpful since there was construction outside and the market in full swing. "

"Very comfortable bed. Lovely hotel. Just across from the train station so ideal when arriving by train. Staff very friendly. Room cleaned daily and towels changed. Would stay here again."

"Great room overlooking the Atlantic."

"Great lobby breakfast cafe for a lighter breakfast with delicious coffee."

"Allowed to check in super early which was much appreciated after a very early flight. Went straight to breakfast which was still on - great value and gorgeous. Proper orange juicer, boiled egg machine, fresh raspberries/blueberries & lovely pastries. No 11 bus from airport (€1.30) stops at St Charles le Marne stop just around the corner. You get back on for the airport at the stop just 1 min walk up street St Charles Victoria (one way system). 3 day bus ticket is just €8.60). Beach is end of street 3 minute walk. Shops are 10 min walk same direction then turn left. Room was small but fine. Good quality towels/toilet roll & rictuals shower gel/ shampoo & handwash. If you don't get room cleaned first day you get token for free soft drink/glass of wine - great value/idea. Windows opened fully which was great & air con heated room perfectly when needed (April stay). Sky News & BBC News on telly plus Netflix & ability to cast. Let us keep room on till 3pm last day for free as flight was later. Can't recommend hotel enough. Free sweets in jars in foyers and large umbrellas for use. Really friendly staff. On a quiet street with beautiful houses. Carrefour express & little bakery/chemist & pub just behind hotel, out front door & turn left, turn left just before bus stop opposite church. Walk up past Charlie's pub and swing left. Can't recommend enough! Get airport bus back & get Flix or Blabla car coach to San Sebastián from airport for day trip. "