El Paso Bassett Place Hotels

"We had a very nice stay at this hotel."

"Adrian was absolutely wonderful in the bar area!!! The cleaning staff was great"

"hotel staff was super nice and helpful! our room was clean and ac worked amazing had everything we needed "

"I wish I would have written down the names of the staff, everyone was so helpful. We were there for the BTS concert and the hotel made the experience extra special. The rooms were beautiful as well as the amenities provided. Thank you so much!"

"NA"

"Everything was great. "

"Great stay at the price point. "

"The staff at the front desk were very nice and helpful. My problem was with the breakfast staff and housekeeping. I was told bacon was only for omelets. They refused to give me some on the side. They even told me they didn't have any bacon. They had some for the person behind me. So I told her to give me some of hers. Housekeeping did not clean my room. I came back to the room after the concert and did not have a towel to wash my face. The front desk sent some up right away, but the worse thing was they had rough sheets and towels. Housekeeping placed a double bedsheets on a king size bed. It was way to small. Loud music played outside in the parking lot. I was on the 8th floor and I heard it. I had to call the front desk to complain. He sent the security guard to investigate and it stopped. I don't like to tell people how to do their job. I expect it to be done right. The hotel is old and in need of an interior paint job. The front desk staff were their saving grace."

"overall excellent"