Room service not available due to only 1 chef in kitchen, and apparently our TV Food menu was outdated. Staff very unfriendly
Steven
於 2025 年 7 月住了 1 晚
10/10 優異
Paul (Saint Johns)
伴侶同遊
2025 年 7 月 28 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
This hotel is right near the centre of Bath within easy walking distance of restaurants and coffee shops, and right next to a big supermarket.
Paul
於 2025 年 7 月住了 2 晚
8/10 不錯
Rachael
家人同遊
2025 年 7 月 28 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Stayed at this property few times and usually excellent. However, one of the lifts was out of order which resulted big ques on floors trying to get lift down for checkout. 2 lifts for a property this size is poor anyway but the lift was broken when we visited a couple of months earlier so the problem is very slow to be resolved.
Great rooms! Comfy, clean and roomy.
Excellent breakfast!
Rachael
於 2025 年 7 月住了 2 晚
10/10 優異
Elizabeth
家人同遊
2025 年 7 月 25 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice place in the center of everything, the breakfast was great 👍 nice service. Staff are friendly
Elizabeth
於 2025 年 7 月住了 2 晚
6/10 一般
Nicola
家人同遊
2025 年 7 月 21 日
讚好:整潔度和職員與服務
不滿:設施服務和住宿狀況
Scarsa animazione e/o cura del cliente. Ascensori spesso fuori servizio
Nicola
於 2025 年 7 月住了 4 晚
10/10 優異
Silvano
家人同遊
2025 年 7 月 14 日
讚好:整潔度、職員與服務和住宿狀況
everything fine
Silvano
於 2025 年 7 月住了 1 晚
10/10 優異
helga (Boynton Beach)
2025 年 7 月 10 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great stay 10/10
helga
於 2025 年 7 月住了 1 晚
10/10 優異
Brian
2025 年 7 月 9 日
Brian
於 2025 年 6 月住了 1 晚
10/10 優異
Luciana
家人同遊
2025 年 7 月 7 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean and comfortable room. Great location, walking distance to the main historic sites.
Luciana
於 2025 年 7 月住了 2 晚
10/10 優異
Gordon
2025 年 6 月 26 日
Gordon
於 2025 年 6 月住了 1 晚
4/10 欠佳
Stephen
家人同遊
2025 年 6 月 22 日
讚好:整潔度和住宿狀況
Avoid if possible.
First of all issues with checking in as they did not have one of my confirmed Expedia bookings in their system.
Took approximately 45 minutes to sort out (staff blamed it on "The System" only to learn that our assigned room would not be ready until 4:15.
Came back at that time, room still not ready and another wait to be re-booked into another room.
Room itself was OK, on the small side but clean and modern.
On our second day we left to explore Bath at around 11:00 a.m., and noticed housekeeping were outside our room.
We got back around 3:30 p.m only to find that housekeeping had not been to our room despite being literally outside four and a half hours earlier.
Went to reception, another long wait as only one staff member on duty and was told that housekeeping were still preparing rooms for new check-ins and that they would get to our room "sometime later".
I asked if I could at least get clean towels and was told that they would try their best.
Headed back to the room to encounter housekeeping in the corridor cleaning another room. Thankfully the supervisor (Adrian) was able to help me out with towels, water and coffee and was very apologetic about the lack of service (due to staff calling in sick) unlike the reception staff whose attitude was very poor.
About half an hour later another staff member did follow up but for the price we had paid we would expect a higher level of responsiveness.
Stephen
於 2025 年 6 月住了 1 晚
8/10 不錯
Shahid
2025 年 6 月 22 日
Shahid
於 2025 年 5 月住了 1 晚
10/10 優異
andrew
家人同遊, 伴侶同遊
2025 年 6 月 20 日
讚好:整潔度、設施服務和住宿狀況
Brilliant location !
Nice hotel - really polite and helpful staff - very clean room.
Loved our stay here.
andrew
於 2025 年 6 月住了 2 晚
10/10 優異
Janice
家人同遊
2025 年 6 月 17 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location. Quiet but very close to everything. Shopping and dining and landmarks all easily walkable.
Janice
於 2025 年 6 月住了 3 晚
10/10 優異
Barry (London)
家人同遊
2025 年 6 月 15 日
讚好:整潔度、設施服務和住宿狀況
Lovely short stay. Very welcoming staff. Excellent breakfast. Good blackout blinds.
Barry
於 2025 年 6 月住了 1 晚
8/10 不錯
Elizabeth
伴侶同遊
2025 年 6 月 15 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great central location. Lovely sized room and very quiet.
The sink overflow was very mouldy and there were some stains in the shower but other than that very good.
Elizabeth
於 2025 年 6 月住了 1 晚
4/10 欠佳
Carl
伴侶同遊
2025 年 6 月 15 日
讚好:整潔度和住宿狀況
Air conditioning unit outside window making a noise all night, worst night sleep I’ve had in ages
Carl
於 2025 年 6 月住了 1 晚
10/10 優異
Andy
2025 年 6 月 14 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We went to a concert and the hotel was very good for what we needed to go to the concert and easy to get back after. Just a 10 minute walk. We would stay at the hotel again, as it was in walking distance to a lot of interesting places near by.