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曼徹斯特貝德福德希爾頓歡朋套房酒店的評價

2.5 out of 5
曼徹斯特貝德福德希爾頓歡朋套房酒店
8 Hawthorne Dr, Bedford, NH

評價

8.6

優異

10 分評分，優異；1001 則評價中有 544 則" "
8 分評分，不錯；1001 則評價中有 285 則" "
6 分評分，一般；1001 則評價中有 80 則" "
4 分評分，欠佳；1001 則評價中有 45 則" "
2 分評分，很差；1001 則評價中有 47 則" "

9.0/10 

整潔度

9.0/10 

職員與服務

8.4/10 

設施服務

8.8/10 

住宿狀況

8.6/10 

環保程度

評價

10/10 優異

BAOYU

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very good
Jen 於 2024年2月19日的回應
Thank you for your feedback. We have enjoyed having you with us!

10/10 優異

Éric

伴侶同遊
Tout était bien
於 2024 年 5 月住了 3 晚
Jen 於 2024年5月21日的回應
Thank you for your feedback.

10/10 優異

Amy

讚好：整潔度、職員與服務和住宿狀況
Good option. Nicer facilities than similar priced hotels in the area. Very friendly staff. Near everything.
於 2024 年 5 月住了 1 晚
Jen 於 2024年5月14日的回應
Thank you for your feedback! We are looking forward to seeing you again in the future!

6/10 一般

Michael

讚好：整潔度和住宿狀況
不滿：職員與服務
I have stayed at the Bedford, N.H. Hampton Inn numerous times. Typically it is a pleasant stay. Much of this experience I base on the brief interaction with staff at check-in. On this visit, however, it was a tad below what I have come to look forward to. My check-in person was impersonal and sullen. You might not think it's a big deal but a warm and friendly welcome, maybe even with a smile, is a nice touch to a weary traveler checking in.
於 2024 年 5 月住了 1 晚
Jen 於 2024年5月13日的回應
We will pass this on to management for training. Thank you for your feedback! We are looking forward to having you with us again in the future.

10/10 優異

Rosa

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very clean & love the breakfast & warm coffee & tea they provide
於 2024 年 5 月住了 1 晚
Jen 於 2024年5月13日的回應
Thank you for your feedback! We are looking forward to having you with us again in the future.

10/10 優異

Tom

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
When I lost my wallet, after checking out, everyone, including housekeeping was great with helping me find it before I left the state
於 2024 年 4 月住了 2 晚
Jen 於 2024年5月10日的回應
We enjoyed having you with us! Looking forward to having you with us again in the future.

10/10 優異

Paulita

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I like how Quiet it was and the complimentary breakfast. Also, i like how clear the bathroom floor and shower areas was. I would walk into the bathroom without shower slippers. The pillows are very comfortable too. This was my second staying there because I love it. Thank you i did enjoyed stayed each time.
於 2024 年 5 月住了 1 晚
Jen 於 2024年5月9日的回應
Thank you for your feedback! We can't wait to have you with us again in the future! Looking forward to your next stay with us.

10/10 優異

Michael

讚好：整潔度、職員與服務和住宿狀況
Everything was smooth. No issues
於 2024 年 4 月住了 1 晚
Jen 於 2024年5月4日的回應
Thank you for your feedback.

8/10 不錯

Maureen

親子同遊
讚好：住宿狀況
They seem to need some paint refreshing on the exterior where some plaster is gone and the ceiling I the pool area is being repaired.
於 2024 年 4 月住了 1 晚
Jen 於 2024年4月26日的回應
Thank you for your feedback. We are in the process of repairing and updating. We do hope you will come back and visit to experience our updates.

4/10 欠佳

Christopher

家人同遊
不滿：整潔度和職員與服務
No hot water for three days and management didn’t care to address this issue or the issues my sister had with her room. She had broken window shades, detached shower seat, flooding, and cold showers
於 2024 年 4 月住了 4 晚

10/10 優異

YUNA

於 2024 年 4 月住了 1 晚
Jen 於 2024年5月7日的回應
thank you for your feedback.

10/10 優異

Dorleen

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent all the way. Would highly recommend it.
於 2024 年 4 月住了 1 晚
Jen 於 2024年4月15日的回應
We look forward to having you all with us again in the future. Thank you for your feedback!

8/10 不錯

Thomas

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
May be an older hotel but it is very clean and well taken care of.
於 2024 年 4 月住了 1 晚
Jen 於 2024年4月11日的回應
Thank you for your feedback. We look forward to having you with us again!

10/10 優異

Morgan

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
I absolutely loved the room I had.
於 2024 年 4 月住了 1 晚
Jen 於 2024年4月10日的回應
Thank you for your feedback! Looking forward to having you all with us.

10/10 優異

Tzuriel

於 2024 年 4 月住了 1 晚
Jen 於 2024年5月2日的回應
Thank you for your feedback.

10/10 優異

Bryan

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Jen 於 2024年4月8日的回應
Thank you for your feedback!

10/10 優異

Maoly

於 2024 年 3 月住了 1 晚
Jen 於 2024年4月26日的回應
Thank you for your feedback.

8/10 不錯

LAWRENCE

讚好：整潔度和職員與服務
Good
於 2024 年 3 月住了 1 晚
Jen 於 2024年4月3日的回應
Thank you for your feedback!

2/10 很差

Manny

商務旅客
My shower was Luke warm at best. Terrible. No hot water my entire stay. Staff had no idea nor explanation.
於 2024 年 3 月住了 1 晚
Jen 於 2024年3月28日的回應
Thank you for your feedback. We are very sorry to hear your stay was uncomfortable. We have addressed this with maintenance and staff. Please feel free to contact the manager should you need to discuss further. However, your feedback is important.

10/10 優異

William (Concord)

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
.
於 2024 年 3 月住了 1 晚
Jen 於 2024年3月25日的回應
Thank you for your feedback.

10/10 優異

Karen

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Friendly staff, clean room and property
於 2024 年 3 月住了 2 晚
Jen 於 2024年3月21日的回應
Thank you for your feedback. We have enjoyed having you with us.

8/10 不錯

Donna

伴侶同遊, 商務旅客
Very clean
於 2024 年 3 月住了 1 晚
Jen 於 2024年3月11日的回應
Thank you for your feedback! We enjoyed having you as our guest.

10/10 優異

Paul

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Check-in was very speedy, and the clerk was friendly and efficient.
於 2024 年 3 月住了 1 晚
Jen 於 2024年3月9日的回應
Thank you for your feedback! We have enjoyed having you with us.

10/10 優異

Michael

讚好：整潔度和住宿狀況
於 2024 年 2 月住了 1 晚
Jen 於 2024年3月3日的回應
Thank you for your feedback.

8/10 不錯

David

於 2024 年 2 月住了 1 晚
Jen 於 2024年3月21日的回應
Thank you for your feedback.

10/10 優異

Kenneth

讚好：職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Jen 於 2024年2月18日的回應
Thank you for your feedback. We look forward to your next stay with us!

10/10 優異

Joseph

於 2024 年 2 月住了 1 晚
Jen 於 2024年2月12日的回應
Thank you for your feedback. We enjoyed having you with us.

8/10 不錯

toby

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Unnecessary $250 hold after check out
The hotel is convenient and comfortable. My objection is the $250 they hold for days on end before they decide they don't need it for any reason.
於 2024 年 2 月住了 1 晚
Jen 於 2024年2月9日的回應
Thank you for your feedback. The hotel releases the hold upon check out unless charges were applied. Otherwise, It depends on your bank releasing the hold after check out. We have enjoyed having you with us.

4/10 欠佳

Ben

商務旅客
不滿：職員與服務和住宿狀況
Shower bench coming off the wall. Bedside tables coming off the wall. Front desk limited in knowledge. Breakfast selection was great
於 2024 年 2 月住了 3 晚
Jen 於 2024年2月8日的回應
Thank you for your feedback. We are sorry to hear your stay wasn't satisfactory. I have shared your feedback with the maintenance team.

10/10 優異

Michael

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
I had another nice stay at the Hampton Inn - Bedford, N.H. I have stayed here many times and it always is a pleasant stay. The staff are friendly and helpful and couldn't be more accomodating. It's conveniently tucked away from the bustle of the shopping district. I am sure I will be back soon.
於 2024 年 2 月住了 2 晚
Jen 於 2024年2月11日的回應
Thank you for your feedback. We have enjoyed having you as our guest! We are looking forward to your next stay with us.

10/10 優異

Christine

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Jen 於 2024年1月28日的回應
Thank you for your feedback.

2/10 很差

Edward

於 2024 年 1 月住了 1 晚
Jen 於 2024年1月28日的回應
Thank you for your feedback. If you have any additional comments or questions, please contact the hotel directly so we may address them for you.

6/10 一般

Sandra (Candia)

於 2024 年 1 月住了 1 晚
Jen 於 2024年1月10日的回應
Thank you for your feedback!

8/10 不錯

toby

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Jen 於 2024年1月8日的回應
Thank you for your feedback!

8/10 不錯

Kimberlie

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 4 晚
Jen 於 2023年12月28日的回應
Thank you for your feedback!

10/10 優異

Ronnie

讚好：職員與服務和住宿狀況
It was a fine nights stay
於 2023 年 12 月住了 1 晚
Jen 於 2023年12月22日的回應
Thank you for your feedback.

8/10 不錯

Joseph

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Jen 於 2023年12月19日的回應
Thank you for your feedback.

4/10 欠佳

Kenneth

伴侶同遊
I found a hair under the sheets when I peeled back the cover, the bed was not completely made, there were crumbs on the pull out tray of the night stand, the bottle of conditioner was empty in the shower, there was no tooth paste and the HVAC unit rattled all night.
於 2023 年 12 月住了 1 晚
Steven 於 2023年12月19日的回應
Thank you for taking the time to share your experience, I appreciate the time to have spoken with you in person about this experience.

8/10 不錯

toby

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Jen 於 2023年12月11日的回應
Thank you for your feedback. We have enjoyed having you with us.

8/10 不錯

Julie

讚好：整潔度和職員與服務
Brief stay
We were at the hotel for one night. The staff was friendly and helpful. The breakfast was very good and the breakfast room was always open for coffee, tea and hot chocolate. The elevators sounded in need of repair and the heating/cooling system in the room was very loud and disruptive during the night. The hand held shower in our bathroom did not work.
於 2023 年 12 月住了 1 晚
Jen 於 2024年1月8日的回應
Thank you for your feedback. We are happy you enjoyed our staff, Breakfast and Coffee bar. Please contact the hotel directly regarding your stay with elevator, HVAC and shower.Thank you again for your feedback!

10/10 優異

Carolynne

讚好：職員與服務
於 2023 年 12 月住了 1 晚
Jen 於 2023年12月11日的回應
Thank you for your feedback. Please come back and see us again soon.

10/10 優異

Ryan

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 3 晚
Jen 於 2023年12月11日的回應
Thank you for your feedback. We can't wait to have you with us again in the future.

10/10 優異

Elycia

於 2023 年 11 月住了 2 晚
Jen 於 2023年12月19日的回應
Thank you for your feedback.

6/10 一般

Lynn (MAGOG)

多人同遊
讚好：整潔度、設施服務和住宿狀況
Some people did a private party at the pool with very loud music and alcool In the pool. We did tell the person at the desk but she said that she could not do anything. It wasn’t safe for us to go to the pool. Very disappointed ☹️
於 2023 年 11 月住了 2 晚
Jen 於 2023年12月1日的回應
Thank you for your feedback. I apologize for any inconvenience during your stay. In the future, if you ever have an issue with any stay, please contact management directly. We do not tolerate any guests not respecting other guests. Especially when it is a safety concern. We do appreciate your feedback and went through retraining with the staff.

10/10 優異

Dominic

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
All good for me
於 2023 年 11 月住了 2 晚
Jen 於 2023年11月28日的回應
Thank you for your feedback! We have enjoyed having you with us!

2/10 很差

Larry

於 2023 年 11 月住了 1 晚
Jen 於 2023年12月19日的回應
Thank you for your feedback!

8/10 不錯

Natacha

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beds are comfortable and room was clean. On the other hand I have to mention this that the heating system is very noisy, like sleeping with the compressor in the room. Hotel needs to upgrade the system cause it's an ongoing issue in the past also. Good breakfast with lots of variety.
於 2023 年 11 月住了 1 晚
Jen 於 2023年11月28日的回應
Thank you for your feedback. The loud noise in the heating is not common. It sounds like it needs to be serviced. In the future, please bring to our attention immediately so we could service and change your room for a better stay experience. Thank you for staying with us. We do hope to see you again soon!

10/10 優異

brent

讚好：整潔度、職員與服務和住宿狀況
The check in was quick and friendly Steve who checked us in was fantastic, phoned around to find restaurants that were open on Thanksgiving, a great help. He recomended the Red arrow diner, not to be missed.
於 2023 年 11 月住了 1 晚
Jen 於 2023年11月27日的回應
Thank you for your feedback. We are happy you enjoyed your stay and a nice meal on Thanksgiving. We look forward to your next stay with us.

10/10 優異

Tim

於 2023 年 11 月住了 1 晚
Jen 於 2023年11月20日的回應
Thank you for your feedback.

8/10 不錯

Skye

伴侶同遊
讚好：整潔度和住宿狀況
不滿：設施服務
.
於 2023 年 11 月住了 2 晚
Jen 於 2023年11月20日的回應
Thank you for your feedback!