倫敦貝爾瑰利亞酒店住宿推介

「If I didn’t find the hotel charged me for the mini bar chocolate I didn’t eat, I would rate the hotel higher. So sorry to see they overcharged 4 pounds. Hope this was just done by mistake. 」

「位置便利及舒適」

「We booked and paid for a Suite but on check in they gave us a normal room despite having charged us for a Suite. On trying to talk to the management neither the hotel manager nor front desk manager were available. Eventually they said the issue was between us and Expedia. The hotel is clearly run without any ethical standards or any care for customers. Please avoid this hotel at all cost.」

「Very traditional and classic English hotel. I love the old style of building itself as you cannot experience in other 5 star hotel. Room is tiny but bed is superb. They seems lack of staff during night time as some of the orders took a while to be done. 」

「Balcony isn’t balcony it’s a kind of French balcony, I m disappointed When I saw. Because of I paid double for balcony but 40 cm wide」

「The reception team was lovely and very helpful. The room was spacious, clean and the bed was confortable. The bathroom is tiny but has all necessary amenities. Perfectly located to explore London. The only major downside was that there is no elevator and my room was on the top floor fortunately the reception team helped carry my luggage to my room but I had to carry it down, stairs are narrow. There was work being carried out either at the hotel itself or next door and the noise started early...