倫敦貝爾瑰利亞酒店住宿推介

「If I didn’t find the hotel charged me for the mini bar chocolate I didn’t eat, I would rate the hotel higher. So sorry to see they overcharged 4 pounds. Hope this was just done by mistake. 」

「位置便利及舒適」

「We booked and paid for a Suite but on check in they gave us a normal room despite having charged us for a Suite. On trying to talk to the management neither the hotel manager nor front desk manager were available. Eventually they said the issue was between us and Expedia. The hotel is clearly run without any ethical standards or any care for customers. Please avoid this hotel at all cost.」

「The reception team was lovely and very helpful. The room was spacious, clean and the bed was confortable. The bathroom is tiny but has all necessary amenities. Perfectly located to explore London. The only major downside was that there is no elevator and my room was on the top floor fortunately the reception team helped carry my luggage to my room but I had to carry it down, stairs are narrow. There was work being carried out either at the hotel itself or next door and the noise started early...

「Pros: the location is fantastic. Cons: the sofa bed should be condemned - its not fit for use, I pulled the mattress onto the floor on the second night. The whole place needs a little attention - simple stuff like batteries in the tv remote, a tv that connects to the web, air con unit and fans need filters changing and cleaning, a blind in the kitchen for privacy and keeping the sun out. Simple stuff which for the money you shouldn't have to ask.」

「The location is great. The staff got back to us promptly when we had questions」

「Amazing property, so stylish in such a picturesque square! Can't recommend it enough!!」

「The location of the apprtment is good being very close to Victoria railway station where there are a lot of shops」