Berkeley Heights Bar Hotel

"The hotel overall was fine. I think the breakfast was $25 is overpriced for what they offer. Our room was OK inside outside of the room is quite dirty, I can spot a few that I’m sure hasn’t been touched in a long time I love the vending machine in the lobby with medications and a few other things, it’s very convenient However, the biggest problem we both had was the staff. We got there around 3:30 and was told we cannot check in until 4 PM sharp, when 4 PM p.m. I got in line and was told again that nothing is ready so come back in line at 4:30 and people were already in line. It was so confusing whether should I leave the line and sit down or stay in line though so we left the line and sit down again. But, the line was extremely long and we finally got to the front desk. The staff and told me that my room is not available, we booked a king size room, and nothing is available and she refuse to help. We called her out on her and she said bye to us and brush us off to the manager. The manager was extremely professional and very nice guy, so he apologized for her. It was the most ridiculous experience we have ever had to a front desk staff. Her rudeness was unbearable and unacceptable."

"Clean and very comfortable. Nice breakfast and convenient airport shuttle."

"Great breakfast. well stocked bar"

"Run down Hilton property elevators a mess. Jacuzzi closed sauna not working. No conditioner in bathroom. Not recommended can’t believe it’s a Hilton property!"

"Staff is super rude. You show up to do the check in and the staff acts like it’s your fault they have no system and they never seem to have your reservation in their system. Long story short, had to go to a different hotel after waiting for 2 hours for nothing."

"breakfast was very limited "

"It appears that shuttle is picking up at each terminal. That was not clear on website. Breakfast was ok, not great, not bad"

"They do have a restaurant with good food and happy hour and they have a store that is open 24/7 other than that nothing big it is next to a jail. "

"Breakfast was ok, nothing special. Location wise plenty of shops and restaurants within a short drive plus American Dream mall is essentially right there a 5 miinute drive away."