Very welcoming and friendly staff. We enjoyed our stay there. It was a great place to stay whilst my husband and son climbed Snowden there was still things to do for those that didn't. Would recommend this hotel.
Hazel
2025 年 5 月入住 2 晚
2/10 糟糕
Joshua
与家人及幼儿出行, 与家人出行
2025 年 2 月 7 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
When I arrived at 9pm with my wife and two young children (1 & 2 yr old) I was told we could not stay together in the same room (booked a double for 2 nights) and would need to book an additional room. I explained it wasn’t possible due to my wife being over 9 months pregnant and possibly going into labor at any moment. Still they insisted we book a second room; however, agreed to refund one night if we didn’t stay. We left to find another hotel and they later reneged on the refund and charged for 2 nights. We were there a total of 30 minutes and I’m so glad we left! The Royal Oak hotel down the road was perfect (we stayed in one room) and the service was phenomenal. Not to mention they have an award-winning breakfast included with the room. Last time we book a 6.6 rated Inn!
Joshua
2025 年 1 月入住 2 晚
10/10 超赞
darren
商务旅客
2024 年 9 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
darren
2024 年 9 月入住 1 晚
10/10 超赞
Isn
2024 年 8 月 15 日
Amazing stay friendly staff brilliant food
Isn
2024 年 8 月入住 1 晚
4/10 很差
Anna
与家人出行
2024 年 8 月 12 日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
The staff at the inn are friendly and attentive. Location is perfect. Unfortunately the place is dirty and expensive for what they offer. I stopped for 3 nights with my son but only because all the other local hotels had no vacancies. The bathroom in the room was dirty the handle in the toilet broken. Lamp had missing bulbs, the rooms are not serviced every day, windows are dirty and don’t really open. Coffee cups in the room were dirty upon checking in … the all place needs a good scrub. There was a life music every night in the pup garden just below our windows so after a day of hiking we couldn’t get any rest at all . I completely understand the entertainment in the pub but if so rooms should be soundproof so gusts can have a dictate sleep. The worst place I have ever stoped in
Anna
2024 年 8 月入住 3 晚
2/10 糟糕
Gemma
2024 年 7 月 14 日
不满意:清洁度、员工和服务、住宿条件和设施
Gemma
2024 年 7 月入住 1 晚
2/10 糟糕
Melanie
2024 年 5 月 30 日
不满意:清洁度、员工和服务、住宿条件和设施
Melanie
2024 年 5 月入住 1 晚
10/10 超赞
Leigh
2023 年 10 月 10 日
满意:清洁度、员工和服务、住宿条件和设施
Leigh
2023 年 10 月入住 2 晚
10/10 超赞
Ashok
2023 年 8 月 18 日
满意:清洁度、员工和服务、住宿条件和设施
Ashok
10/10 超赞
Stephen
与家人出行
2022 年 6 月 2 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Beautiful place
Beautiful place which is newly renovated and really nicely done. Picturesque area to visit as well.
Stephen
2022 年 5 月入住 2 晚
8/10 还可以
Larisa
与家人出行
2021 年 10 月 14 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Larisa
2021 年 10 月入住 1 晚
10/10 超赞
Helen
与配偶出行
2021 年 10 月 11 日
满意:清洁度、员工和服务、住宿条件和设施
The property is so lovely we have been there many times over the years and again cannot complain breakfast area and rooms so clean and tidy staff were lovely nothing too much trouble unfortunately the pub side wasn't open but hopefully next time when we go but still cannot fault my stay there and didn't let it get us down the room we stayed in with a lovely four poster bed was a bonus
Helen
2021 年 10 月入住 3 晚
10/10 超赞
Amanda
与配偶出行
2021 年 10 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Comfy clean bed in a nice sized room, great breakfast and friendly staff, shame pub was shut though
Amanda
2021 年 10 月入住 2 晚
8/10 还可以
Rebecca
与配偶出行
2021 年 9 月 28 日
满意:员工和服务
Staff were lovely and the breakfast was great, but communication in advance not great e.g parking is not available, and you can either find a free spot on the street but this can be quite far away from the hotel or there is a paid car park across the bridge. We also tried to call the hotel but the phone number on Expedia and the one on their website doesn’t work so was a bit concerning. No lift and we were lucky that we were only one flight of stairs up
Rebecca
2021 年 9 月入住 3 晚
6/10 一般
Jane,Tilbury
与配偶出行
2021 年 9 月 26 日
不满意:服务设施,清洁度
It was in a nice town. But no Parking even when I searched properties with parking in my filters. Windows in room open could not close and dirty window sill. SEarch engine was at fault about parking it seemed. The had also lost there licence so could only offer breakfast no food or drinks at any other time. Noisy as window did not close and on main A5 road through town. Staff were helpful with allergies ( Gluten) were knowledgeable.
Jane
2021 年 9 月入住 2 晚
2/10 糟糕
Andrew
与家人出行
2021 年 9 月 19 日
不满意:清洁度、住宿条件和设施、客房舒适度
Disgusting.
Human excrement left in the toilet, filthy splash marks up the wall, disgusting interior. Horrendous! We left the property and returned home.
Andrew
2021 年 9 月入住 1 晚
2/10 糟糕
Linda
2021 年 9 月 17 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Worse place we have ever stayed the pits smelt dirty do yourself a favour avoid like the plague what was written on booking . Com was all lies paid £90 was robbed would not pay £9 for it bathroom was disgusting carpets were filthy horrible smell
Linda
2021 年 9 月入住 1 晚
10/10 超赞
R
2021 年 9 月 17 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
R
2021 年 9 月入住 1 晚
2/10 糟糕
Indrani
2021 年 9 月 13 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Stay away !!!
Filthy room and toilet, someone was smoking weed in the building. Fire exit to the main road left open entire day and night. Bed cushions had dirty stains. Broken door lock and toilet roll holder in toilet. Damp poring from the ceiling on the wall causing musty smell. Stained carpet, cigarette butt . Very filthy and disgusting. Health and safety risk.
Indrani
2021 年 9 月入住 1 晚
8/10 还可以
Brendan,Sutton-in-Ashfield
与配偶出行
2021 年 9 月 9 日
满意:清洁度、员工和服务、服务设施
Great location, good breakfast. Rooms could benefit from a little investment but were clean & tidy on arrival.
Brendan
2021 年 9 月入住 1 晚
4/10 很差
Anthony
2021 年 9 月 8 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Dirty filthy shower.
Could not get in because my phone not working
No real hot water in wash basin
Anthony
2021 年 9 月入住 1 晚
4/10 很差
John
2021 年 9 月 5 日
John
2021 年 8 月入住 6 晚
4/10 很差
Julie
商务旅客
2021 年 9 月 1 日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Julie
2021 年 8 月入住 1 晚
8/10 还可以
真实旅客
与家人出行
2021 年 8 月 31 日
满意:清洁度、员工和服务、客房舒适度
Hotel itself was closed due to staff issues . However other than the bar and restaurant not being available it didn't impact on our stay but it might have been nice to have been made aware and given the choice to visit or not . The breakfast was very tasty and service friendly and we enjoyed our stay . We had stayed there a year before as well. Will retun in the future .