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美岸酒店的評價

4 out of 5
美岸酒店
875 Beach Blvd, Biloxi, MS

評價

9.0

卓越

10 分評分，優異；1221 則評價中有 834 則" "
8 分評分，不錯；1221 則評價中有 240 則" "
6 分評分，一般；1221 則評價中有 81 則" "
4 分評分，欠佳；1221 則評價中有 36 則" "
2 分評分，很差；1221 則評價中有 30 則" "

9.4/10 

整潔度

9.2/10 

職員與服務

9.2/10 

設施服務

9.2/10 

住宿狀況

9.0/10 

環保程度

評價

6/10 一般

FNU

於 2023 年 11 月住了 1 晚
Jake 於 2023年12月13日的回應
Dear Valued Guest,Thank you for taking the time to leave us a review regarding your recent stay at Beau Rivage. I am very sorry to hear that there were some shortcomings on your trip and that we did not meet your expectations. If you'd like to speak further about your stay, please contact the Beau Rivage and ask to speak to the Guest Experience team. I hope that you are able to give us another chance, and stay with us again in the future.Sincerely,Jacob ButirichBeau Rivage Guest Experience

8/10 不錯

Dirkson

家人同遊
讚好：職員與服務、設施服務和住宿狀況
We had to have the staff to change the sheets on our bed because of stains from last guests who were in the room.
於 2024 年 5 月住了 2 晚
Abbey A. 於 2024年5月21日的回應
Dear Dirkson,Thanks for taking the time to share your experience. Sorry to hear about the issue you had with your bedding. Glad the team was able to resolve for you. Hope you enjoyed the rest of your stay. Sincerely,Beau Rivage Guest Experience

10/10 優異

Curtis (Brandon)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Abbey A. 於 2024年5月17日的回應
Dear Curtis,Thanks for the 5-star rating. Glad you enjoyed your recent stay. Come back soon!Sincerely,Beau Rivage Guest Experience

10/10 優異

Robert

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great visit, but definitely needs better directions on how to exit parking garage.
於 2024 年 5 月住了 1 晚
Abbey A. 於 2024年5月14日的回應
Dear Robert,Thank you for taking the time to share your feedback. Glad to hear you had a great time while visiting. We hope to welcome you back again soon!Sincerely,Beau Rivage Guest Experience

10/10 優異

Glenn

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Coved parking in bad weather great staff
於 2024 年 5 月住了 1 晚
Abbey A. 於 2024年5月14日的回應
Dear Glenn,Thanks for taking the time to share your feedback. Glad you enjoyed your recent stay. Come back soon!Sincerely,Beau Rivage Guest Experience

10/10 優異

Michael

讚好：整潔度、職員與服務和住宿狀況
Please do something about the elevators it’s the same thing every time we come. It can’t be that busy every time the waits to get up and down to your room are a joke. Gotta find a solution MGM
於 2024 年 5 月住了 2 晚
Abbey A. 於 2024年5月13日的回應
Dear Michael,Thank you for your feedback. Sorry to hear of your experience with elevator wait times. We are aware of the issue and are actively working to resolve. Unfortunately, it will take time and your patience is appreciated. Hope you enjoyed the rest of your visit. Sincerely,Beau Rivage Guest Experience

8/10 不錯

Cara

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beau Rivage is my go to when in Biloxi. I've stayed at the property so many times over the years, from my 20s to now. I love the pool on a warm day, the gym is nice and the chicken salad sandwiches in the deli in the back of the casino are the best I've ever had. Parking is easy and convenient and there's another casino next door that's easily accessible. There's a baseball park across the street and a lovely carnival/arcade area about a 10 minute drive. Book Now and experience Beau Rivage.
於 2024 年 1 月住了 1 晚
Abbey A. 於 2024年5月11日的回應
Dear Cara,Thanks for taking the time to share your positive thoughts. Glad to hear you continue to enjoy visiting. Come back soon!Sincerely,Beau Rivage Guest Experience

10/10 優異

Keith

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 2 晚
Abbey A. 於 2024年5月9日的回應
Dear Keith,Thanks for the 5-star rating. Glad you enjoyed your recent stay. Come back soon!Sincerely,Beau Rivage Guest Experience

10/10 優異

Robert

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 2 晚
Abbey A. 於 2024年5月7日的回應
Dear Robert,Thanks for the 5-star rating. Glad you enjoyed your visit. Come back soon!Sincerely,Beau Rivage Guest Experience

10/10 優異

Pamela

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Bathroom was amazing. Loved having a soaker tub and a shower.
於 2024 年 5 月住了 1 晚
Abbey A. 於 2024年5月4日的回應
Dear Pamela,Thanks for taking the time to share your positive feedback. Glad to hear you truly enjoyed your recent visit. Come back soon!Sincerely,Beau Rivage Guest Experience

8/10 不錯

Mona

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Rooms were comfortable and clean. Staff was very friendly.
於 2024 年 5 月住了 1 晚
Abbey A. 於 2024年5月4日的回應
Dear Mona,Thanks for taking the time to rate your recent stay. Glad to hear you enjoyed your overall visit. Come back soon!Sincerely,Beau Rivage Guest Experience

10/10 優異

John

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Well kept and very friendly staff, except for the dealers taking my money, LOL.
於 2024 年 5 月住了 1 晚
Abbey A. 於 2024年5月3日的回應
Dear John,Thank you for taking the time to share. Glad to hear you enjoyed your visit. Come back soon!Sincerely,Beau Rivage Guest Experience

10/10 優異

Don

於 2024 年 5 月住了 2 晚

10/10 優異

Mary

讚好：整潔度和職員與服務
於 2024 年 5 月住了 1 晚
Aris 於 2024年5月4日的回應
Mary, thank you for your review! We are delighted to here that you enjoyed your stay with us.

10/10 優異

Mohamed (Suwanee)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
Abbey A. 於 2024年5月2日的回應
Dear Mohamed,Thanks for sharing your 5-star rating. Glad you enjoyed your recent stay. Come back soon!Sincerely,Beau Rivage Guest Experience

10/10 優異

Cedell

於 2024 年 3 月住了 1 晚
Abbey A. 於 2024年4月30日的回應
Dear Cedell,Thanks for the 5-star rating. Glad you enjoyed your recent stay. Come back soon!Sincerely,Beau Rivage Guest Experience

10/10 優異

Bill

家人同遊, 寵物同遊
讚好：整潔度、職員與服務和住宿狀況
Very clean and friendly staff.
於 2024 年 3 月住了 1 晚
Abbey A. 於 2024年4月28日的回應
Dear Bill,Thanks for the positive feedback. Happy to hear you had an exceptional stay recently. Come back soon!Sincerely,Beau Rivage Guest Experience

10/10 優異

Samuel R

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The property is beautiful and well kept.
於 2024 年 4 月住了 2 晚
Abbey A. 於 2024年4月28日的回應
Dear Samuel R,Thank you for choosing Beau Rivage. Glad to hear you enjoyed your recent stay. Come back soon!Sincerely,Beau Rivage Guest Experience

10/10 優異

Susan

讚好：整潔度和住宿狀況
Do t care for the smoke
於 2024 年 4 月住了 1 晚
Abbey A. 於 2024年4月27日的回應
Dear Susan,Thanks for taking the time to share your review. Glad you enjoyed your overall visit, and I apologize.for the smoke on the gaming floor. We do have two designated non-smoking areas, one on each side of the gaming floor. We hope you will visit us again soon.Sincerely,Beau Rivage Guest Experience

10/10 優異

Stephanie

於 2024 年 4 月住了 1 晚
Abbey A. 於 2024年5月14日的回應
Dear Stephanie,Thanks for the 5-star rating. Glad you enjoyed your recent stay. Come back soon!Sincerely,Beau Rivage Guest Experience

10/10 優異

Mordechai (MALIBU)

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Amazing stay we love the room and the lobby
於 2024 年 4 月住了 1 晚
Abbey A. 於 2024年4月21日的回應
Dear Mordechai,Thanks for taking the time to share your positive review. Glad to hear you truly enjoyed your room and our lobby. We hope to welcome you back again soon. Sincerely,Beau Rivage Guest Experience

8/10 不錯

James

讚好：整潔度
於 2024 年 4 月住了 1 晚
Abbey A. 於 2024年4月21日的回應
Dear James,Thanks for taking the time to rate your recent stay. Hope you enjoyed your overall visit. Come back soon!Sincerely,Beau Rivage Guest Experience

8/10 不錯

Cheramy

讚好：整潔度和住宿狀況
於 2024 年 4 月住了 3 晚
Abbey A. 於 2024年4月21日的回應
Dear Cheramy,Thanks for taking the time to rate your stay. Hope you enjoyed your overall visit. Come back soon!Sincerely,Beau Rivage Guest Experience

4/10 欠佳

Ann

於 2024 年 4 月住了 1 晚
Abbey A. 於 2024年5月9日的回應
Dear Ann,Thank you for taking the time to rate your recent stay. I am sorry to see you did not fully enjoy your overall visit. If you would like to share specific insight on what we can improve upon, please let us know. Sincerely,Beau Rivage Guest Experience

6/10 一般

Lorie (Ponchatoula)

伴侶同遊
讚好：住宿狀況
不滿：職員與服務
The hotel was beautiful and decently cleaned. Our bathtub in the room was still dirty. But the room was pretty. Most of the hotel staff were rude and seemed inconvenienced for working. There were a few who were polite. The food was awful. For these prices, we expected something better. We tried many of the restaurants and the food was stale, dry, and bland at best. The best food was the snack shop sandwiches. That’s sad. For the cost and hype, we expected better, but we were sadly disappointed. We spent our honeymoon there and it was less than enjoyable. The casino was your standard casino. Watered down drinks and Smokey atmosphere. But that’s to be expected. We don’t think we will ever go back.
於 2024 年 4 月住了 2 晚
Abbey A. 於 2024年4月11日的回應
Dear Lorie,Thanks for taking the time to share your feedback. I am sorry to hear about your negative experiences. This is certainly not the level of service and overall satisfaction we have for our team members, property and food offerings. I truly appreciate your honest thoughts so that we can improve. I have forwarded your review to our management team, and again, I am truly sorry. Sincerely,Beau Rivage Guest Experience

10/10 優異

Gary (Pensacola)

讚好：整潔度、職員與服務和住宿狀況
We had a great time will definitely return.
於 2024 年 3 月住了 1 晚
Aris 於 2024年4月11日的回應
Thank you Gary! We're delighted to hear you enjoyed your stay. Looking forward to seeing you again!

10/10 優異

Sandra (Millington)

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Excellent upscale.
於 2024 年 4 月住了 1 晚
Abbey A. 於 2024年4月9日的回應
Dear Sandra,Thank you for taking the time to share your positive review. Happy to hear you had an excellent time while staying with us. Come back soon!Sincerely,Beau Rivage Guest Experience

10/10 優異

Penny

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great place to stay. Beautiful hotel!
於 2024 年 4 月住了 1 晚
Abbey A. 於 2024年4月9日的回應
Dear Penny,Thanks for taking the time to share your 5-star review. Glad you enjoyed your recent visit, and we hope to welcome you back soon!Sincerely,Beau Rivage Guest Experience

10/10 優異

Craig

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great staff easy check in
於 2024 年 4 月住了 1 晚
Abbey A. 於 2024年4月5日的回應
Dear Craig,Thanks for taking the time to share your positive review. Glad to hear you enjoyed your recent visit. Come back soon!Sincerely,Beau Rivage Guest Experience

10/10 優異

Dennis

家人同遊
讚好：整潔度、職員與服務和住宿狀況
I like how clean and nice it was
於 2024 年 3 月住了 1 晚
Abbey A. 於 2024年4月4日的回應
Dear Dennis,Thanks for taking the time to share your 5-star review. Glad to hear you enjoyed your overall visit. We hope to welcome you back again soon!Sincerely,Beau Rivage Guest Experience

10/10 優異

Holly

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very beautiful setting. Security was evident. The room was phenomenal. I wish i could have the mural that was hanging in the room.
於 2024 年 3 月住了 1 晚
Abbey A. 於 2024年4月3日的回應
Dear Holly,Thank you for taking time to share your positive thoughts. Happy to hear you truly enjoyed your recent stay. Come back soon!Sincerely,Beau Rivage Guest Experience

6/10 一般

Luc (KENNESAW)

The service provided at this MGM resort is minimal. No one goes above and beyond to ensure the best experience possible. In addition, on a major holiday weekend, whole banks of elevators were not working, leading to excessive wait times and elevators packed with guests like sardines. Definitely not MGM quality.
於 2024 年 3 月住了 1 晚
Abbey A. 於 2024年4月3日的回應
Dear Luc,Thank you for taking the time to share your honest feedback. This is certainly not the experience we want our guests to have while visiting. I sincerely apologize for the lack of service you received. Sincerely,Beau Rivage Guest Experience

10/10 優異

Jennifer

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Wondering and beautiful stay. Rooms were clean loved the bathroom and our view
於 2024 年 3 月住了 2 晚
Abbey A. 於 2024年4月2日的回應
Dear Jennifer,Thank you for taking the time to share your experience. Glad to hear you truly enjoyed your overall visit. Come back soon!Sincerely,Beau Rivage Guest Experience

10/10 優異

Andrew

讚好：整潔度
於 2024 年 3 月住了 1 晚
Abbey A. 於 2024年4月2日的回應
Dear Andrew, Thanks for the 5-star rating. Glad you enjoyed your recent visit. Come back soon!Sincerely,Beau Rivage Guest Experience

10/10 優異

Steve

讚好：整潔度、職員與服務和住宿狀況
nice stay
於 2024 年 3 月住了 2 晚
Abbey A. 於 2024年4月1日的回應
Dear Steve,Thanks for taking the time to share your 5-star review. Glad to hear you had a nice stay with us! Come back soon!Sincerely,Beau Rivage Guest Experience

10/10 優異

carlos

家人同遊
讚好：整潔度、設施服務和住宿狀況
Everything was excellent. However, I didn’t get points because I used third party for reservations.
於 2024 年 3 月住了 4 晚
Abbey A. 於 2024年3月31日的回應
Dear Carlos,Thanks for taking the time to share your positive review. Glad you enjoyed your overall visit. Come back soon!Sincerely,Beau Rivage Guest Experience

6/10 一般

Kevin

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Abbey A. 於 2024年3月30日的回應
Dear Kevin,Thanks for taking the time to rate your recent stay. Sorry you did not fully enjoy your visit. If you’d like to share further details about your overall experience, we’d love to hear your honest feedback. Sincerely,Beau Rivage Guest Experience

10/10 優異

Michael

於 2024 年 3 月住了 1 晚
Abbey A. 於 2024年4月17日的回應
Dear Michael,Thanks for taking the time to rate your recent stay. Hope you enjoyed your overall visit and will come back soon!Sincerely,Beau Rivage Guest Experience

10/10 優異

Whitman (Jackson)

於 2024 年 3 月住了 1 晚
Abbey A. 於 2024年4月17日的回應
Dear Whitman,Thank you for taking the time to share your 5-star rating. Glad you enjoyed your recent visit. Come back soon!Sincerely,Beau Rivage Guest Experience

8/10 不錯

Susan Marie

多人同遊
讚好：整潔度、職員與服務和住宿狀況
Would stay again. I think for the property being a sister of the MGM, the bathrooms would/need to be updated. Gentleman that checked us in was very friendly as was most of the staff.
於 2024 年 3 月住了 5 晚
Abbey A. 於 2024年3月28日的回應
Dear Susan Marie,Thanks for taking the time to share your review. Glad to hear you enjoyed your overall visit. We appreciate your honest feedback. Hope to welcome you back soon!Sincerely,Beau Rivage Guest Experience

8/10 不錯

Link

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
the room next to mine their were very loud neighbors. it wasn't bad during the day but after midnight you can hear them yelling at each other
於 2024 年 3 月住了 3 晚
Abbey A. 於 2024年3月27日的回應
Dear Link,Thank you for taking the time to share your review. I am sorry to hear about your noisy neighbors, but I hope that you were able to enjoy the remainder of your visit. Come back soon!Sincerely,Beau Rivage Guest Experience

10/10 優異

Juan

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Abbey A. 於 2024年3月28日的回應
Dear Juan,Thanks for the 5-star review. Glad you enjoyed your recent visit. Come back soon!Sincerely,Beau Rivage Guest Experience

10/10 優異

Luis

於 2024 年 3 月住了 1 晚
Abbey A. 於 2024年4月8日的回應
Dear Luis,Thank you for taking the time to share your 5-star rating. Glad you enjoyed your recent stay. Come back soon!Sincerely,Beau Rivage Guest Experience

10/10 優異

Phyllis (Wesson)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Abbey A. 於 2024年3月19日的回應
Dear Phyllis,Thanks for taking the time to share your 5-star rating. Glad you enjoyed your recent stay. Come back soon!Sincerely,Beau Rivage Guest Experience

10/10 優異

Elayna

Great place to stay
於 2024 年 3 月住了 2 晚
Abbey A. 於 2024年3月18日的回應
Dear Elayna,Thank you for the 5-star review. Glad to hear you enjoyed your overall visit. We hope to welcome you back again soon!Sincerely,Beau Rivage Guest Experience

10/10 優異

Margaret

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Wonderful experience! Beautiful hotel with top notch service!
於 2024 年 3 月住了 1 晚
Abbey A. 於 2024年3月16日的回應
Dear Margaret,Thanks for taking the time to share your positive feedback. Happy to hear you truly enjoyed all aspects of your recent visit. Come back soon!Sincerely,Beau Rivage Guest Experience

10/10 優異

Debra

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I liked everything about the Beau Rivage, as we have visited numerous times. When I checked in they could not find my reservation, I had booked thru Expedia. They could not see it on their end in the computer. Took us 30 minutes to check in. Not Beau Rivage fault. Expedia fault.
於 2024 年 3 月住了 1 晚
Abbey A. 於 2024年3月14日的回應
Dear Debra,Thanks for taking the time to share your review. Glad to hear you always enjoy visiting. Sorry for the delayed check-in. We hope to welcome you back again soon!Sincerely,Beau Rivage Guest Experience

10/10 優異

Janice

多人同遊
讚好：整潔度、職員與服務和住宿狀況
Loved our stay!
於 2024 年 3 月住了 1 晚
Abbey A. 於 2024年3月13日的回應
Dear Janice,Thanks for taking the time to share your 5-star review! I am happy to hear you loved staying with us, and we hope to welcome you back again soon!Sincerely,Beau Rivage Guest Experience

10/10 優異

Jessie

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Not enough penny slots.
於 2024 年 3 月住了 1 晚
Abbey A. 於 2024年3月13日的回應
Dear Jessie,Thanks for taking the time to share your feedback. I hope you enjoyed your overall stay, and we would love to welcome you back again soon!Sincerely,Beau Rivage Guest Experience

10/10 優異

Lynette

於 2024 年 3 月住了 1 晚
Abbey A. 於 2024年4月1日的回應
Dear Lynette,Thanks for the 5-star rating. Glad you enjoyed your recent stay. Come back soon!Sincerely,Beau Rivage Guest Experience