奢華公寓, 2 間臥室 | 客廳 | 42 吋平面電視連數碼電視頻道、電視
查看供應

滑鐵盧 8 號公寓酒店的評價

4 out of 5
滑鐵盧 8 號公寓酒店
8 Waterloo Street, Birmingham, England

評價

8.8

優異

10 分評分，優異；70 則評價中有 45 則" "
8 分評分，不錯；70 則評價中有 16 則" "
6 分評分，一般；70 則評價中有 3 則" "
4 分評分，欠佳；70 則評價中有 4 則" "
2 分評分，很差；70 則評價中有 2 則" "

9.4/10 

整潔度

9.0/10 

職員與服務

8.8/10 

設施服務

9.4/10 

住宿狀況

評價

8/10 不錯

LOK

讚好：整潔度和住宿狀況

4/10 欠佳

Chui wa

讚好：整潔度
不滿：客房舒適度
Good looking but not so comfortable
The apartment is best located. It is spacious and clean. Its bed is cosy. Full equipped kitchen. Its staff is friendly. Everything is nice. But some of its hardware failed. The room temperature is controlled by a terribly designed electronic button which does not work easily. With great efforts and over 10 minutes, I slowly moved the cursor from 18.5 degree to 19.8 degree, since each time - if I succeeded in moving the screen’s little man into his box and ordered to move up room temperature - it moved up only 0.1 degree. I gave up eventually and went to bed early. The bathroom is very bad, the basin is so small that I cannot wash my face without wetting my feet. The water is not hot enough and the no-door design of the shower area easily flooded the whole floor after my wash. There should be a on-Site staff to whom you may call for help, to be fair. But I just went strict to bed.
於 2022 年 12 月住了 2 晚
N8WS 於 2022年12月10日的回應
Thank you for your review & your kind comments. We are sorry that you experienced issues with your heating during your stay - we have live-in staff who are available to assist if necessary 24/7 who would have responded had they been contacted. We hope that your stay was otherwise enjoyable & that you may return again sometimeKind RegardsN8WS

2/10 很差

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Scam
They scam your money from the deposit of 350 pounds by making false claim there was something wrong with the room after you check out. In my case it was "sofa stain"which I have video evidence to proof it was there at time of check-in. And they do not reply your email afterwards. I have reported this to the government. Be careful.
於 2019 年 9 月住了 2 晚
Head of Business 於 2019年10月31日的回應
Dear NG Thank you for this review We only draw on the security deposit in extreme circumstances, we have communicated thoroughly our end

8/10 不錯

Sanjiv

讚好：整潔度和住宿狀況
於 2024 年 3 月住了 1 晚
. 於 2024年4月13日的回應
Thank you for your review - we are delighted you enjoyed your stay & hope you will return again soon!Kind RegardsN8WS

10/10 優異

Patricia

讚好：整潔度和住宿狀況
於 2023 年 12 月住了 1 晚
. 於 2023年12月20日的回應
Thank you for your review - we are delighted you enjoyed your stay & hope you will visit again soon!Kind RegardsN8WS

6/10 一般

真實旅客

商務旅客
讚好：整潔度
No.8 Waterloo Apartments
Room 28. Terrible bathroom/ shower, no water pressure, water was cold.
於 2023 年 12 月住了 2 晚
. 於 2023年12月18日的回應
Thank you for your reviewUnfortunately as you have posted this anonymously we are unable to identify the date of your stay. We have however checked the shower in Apartment 28 and have found it to be operating satisfactorily.Kind RegardsN8WS

10/10 優異

Steven

讚好：整潔度和客房舒適度
Weekend in Birmingham
Very central, very clean and well appointed.
於 2023 年 12 月住了 2 晚
N8WS 於 2023年12月5日的回應
Thank you for your kind review - we are delighted you enjoyed your stay & hope you will return soon!Kind RegardsN8WS

10/10 優異

Eric

於 2023 年 11 月住了 1 晚
N8WS 於 2023年11月17日的回應
Thank you for your kind review - we are delighted you enjoyed your stay & look forward to seeing you again soon!Kind Regards

10/10 優異

Rachael

讚好：整潔度和客房舒適度
於 2023 年 11 月住了 1 晚
N8WS 於 2023年11月15日的回應
Thank you for your positive feedback! We hope you enjoyed your stay & that you will visit us again soon!Kind Regards

10/10 優異

hafsa

讚好：整潔度和客房舒適度
於 2023 年 10 月住了 1 晚
. 於 2023年10月31日的回應
Thank you for your kind review - we are delighted you enjoyed your stay & hope you will return again soon!Kind RegardsN8WS

8/10 不錯

Jnade

讚好：整潔度和客房舒適度
於 2023 年 10 月住了 1 晚
. 於 2023年10月12日的回應
Thank you for your feedback - we are pleased you enjoyed your stayN8WS

10/10 優異

Andrew

商務旅客
讚好：整潔度和客房舒適度
Different - in a brilliant way
A hidden gem, spacious, great service, stylish and comfortable. Brilliant location and nicely luxurious.
於 2023 年 9 月住了 1 晚
. 於 2023年9月30日的回應
Thank you for your kind review - we are delighted you enjoyed your stay with us & hope to see you again soon!Kind RegardsN8WS

10/10 優異

Kremena

讚好：整潔度和客房舒適度
於 2023 年 6 月住了 4 晚
. 於 2023年6月17日的回應
Thank you for your kind review - we are so pleased you enjoyed you stay & hope you will visit again soonKind RegardsN8WS

8/10 不錯

Jonathan

商務旅客
讚好：整潔度、設施服務和住宿狀況
This is a very nice property and I think I would stay here again. Reasonably priced compared to local hotels and very comfortable. My room had a problem with the aircon (stuck at 26.5C) and the shower mixer tap had no cold water at all, so no shower without 3rd degree burns. I had to email to remind about arrangements for arrival, but once there all was very smooth and efficient. The accommodation was comfy and clean and well equipped. Not quite as soundproofed as might have been expected from the description, but its hard to keep out all the construction noise of central Birmingham. Would definitely use again
於 2023 年 5 月住了 1 晚
. 於 2023年6月12日的回應
Thank you for your review following your stay with us, and apologies for the delay in responding.We are sorry to hear you had an issue with your shower - please rest assured this has been checked now. We do not have air conditioning in the building unfortunately.We hope to see you again at No8!Kind RegardsN8WS

10/10 優異

Janet

讚好：整潔度和客房舒適度
Great trip
Great place for a short trip away. Everything you need
於 2023 年 5 月住了 1 晚
. 於 2023年5月16日的回應
Thank you for your kind review - we are delighted you enjoyed your stay and hope you will visit us again soonKind RegardsN8WS

6/10 一般

Balver

讚好：設施服務和住宿狀況
不滿：整潔度
The property is very nice. The shower leaked and the door was not on its rail. The apartment whilst very nice, is let down by the poor cleaning service. The apartment is dusty in the bedrooms and I could not sleep in the bed as the undersheet smelt very badly of body odor. Someone was coming in when we were out at work which we did not expect but would have been nice for them the let us know and to have had the apartment cleaned. Communal areas all very nice and kept clean. I would recommend this to anyone but does require a good clean.
於 2023 年 5 月住了 3 晚
. 於 2023年5月15日的回應
Thank you for leaving your review following your stay with us. We are sorry that we may have fallen short of the high standards of cleanliness on which we pride ourselves on this occasion. Our housekeeping service is provided on a daily basis, and "Do not Disturb" signs are provided for guests who do not wish to avail of this. We also have live-in staff who are available 24/7 to assist with any issues guests may have during their stay.We hope that you will not be deterred from visiting us on future occasions, and thank you for your valued feedbackKind RegardsN8WS

8/10 不錯

SINEAD

多人同遊
讚好：整潔度和客房舒適度
Great Stay
Apartments are fabulous - asked for a nice quite room and it was perfect. Had slight issue with tehe heating and shower warmth but was more or less sorted on day two. Apartments have everything that is needed in them and they are to a high quality standard
於 2022 年 12 月住了 2 晚
N8WS 於 2022年12月17日的回應
Thank you for your kind review following your stay with us - we were delighted you enjoyed your stay & hope you will visit us againKind RegardsN8WS

10/10 優異

Mike

於 2022 年 11 月住了 1 晚

10/10 優異

Katie

於 2022 年 10 月住了 1 晚
N8WS 於 2022年10月21日的回應
Thank you for your review - delighted you enjoyed your stay & hope you will visit again soon! Kind Regards N8WS

10/10 優異

Derrick

於 2022 年 6 月住了 1 晚

10/10 優異

Natalie

商務旅客
讚好：整潔度和客房舒適度
於 2022 年 4 月住了 3 晚
. 於 2022年4月9日的回應
Thank you for your review - delighted you enjoyed your stay & hope you will visit again soon! Kind Regards N8WS

10/10 優異

Sam

讚好：整潔度和客房舒適度
於 2022 年 3 月住了 4 晚
. 於 2022年4月9日的回應
Thank you for your review - so pleased you enjoyed your stay with us Kind Regards N8WS

10/10 優異

pa

讚好：設施服務和住宿狀況
Quiet and Clean
於 2021 年 12 月住了 1 晚
Head of Business 於 2021年12月22日的回應
thank you very much

8/10 不錯

Tyrone

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
The apartment was brilliant in a great spot to all you need for your stay in Birmingham city centre , we used b4 parking a 5 min walk away and used 8 Waterloo discount which was spot on with price and knowing your car is in a Secure car park while you enjoy your stay hassle free . Me and my wife would definitely stay at 8 Waterloo again thx for great weekend in Birmingham 👍
於 2021 年 12 月住了 2 晚
Head of Business 於 2021年12月6日的回應
Thank you for your great feedback Much appreciated See you again soon hopefully

10/10 優異

Louise

讚好：整潔度和客房舒適度
Apartment was lovely, although a little smaller than expected. Also no storage for clothes
於 2021 年 11 月住了 3 晚
Head of Business 於 2021年11月10日的回應
Thank you so much for your review Certain apartments have less storage as they are for one night stays really, I hope it did not spoil your stay too much Hope to see you soon Louise

10/10 優異

Steven

商務旅客
讚好：整潔度和客房舒適度
於 2021 年 10 月住了 1 晚
Head of Business 於 2021年11月10日的回應
Thank you so much

10/10 優異

Laura

家人同遊
讚好：整潔度、設施服務和住宿狀況
We loved the décor, the size of the apartment, how clean it was and the location. We could not have asked for anything better.
於 2021 年 9 月住了 2 晚
Head of Business 於 2021年10月1日的回應
thank you so much for great review !!

4/10 欠佳

Greg

讚好：整潔度和客房舒適度
於 2021 年 9 月住了 2 晚
Head of Business 於 2021年10月4日的回應
Sorry you have left a low review score Not sure why as you do not clarify

10/10 優異

真實旅客

讚好：整潔度和客房舒適度
Lovely apartment in a beautiful building and gorgeous lobby, right in middle of the action in town, close to restaurants and bars and 5 min walk to new street station.
於 2021 年 9 月住了 1 晚
Head of Busness 於 2021年9月22日的回應
We all really appreciate your review , hope to see you again soon N8WS

10/10 優異

真實旅客

商務旅客
讚好：整潔度
Great Apartment, just really needs Air-Conditioning
於 2021 年 7 月住了 1 晚
Head of Busness 於 2021年8月4日的回應
Hi Thank you for a great review, you will be pleased to know we are finally , potentially being able to fit certain units, the building is listed, so we are working with different guide lines as we want proper fitted units. We have some mobile units available. The weather has been very very hot, so we have been trying to keep our building cool.

2/10 很差

Kim

不滿：客房舒適度
於 2021 年 5 月住了 1 晚
Head of Business 於 2021年5月25日的回應
Dear Kim, Thank you for your review, but you have never stayed with us . You did book, you were asked to verify certain details, so we could process your booking further. Nobody, could get hold of you, you arrived after our check-in time, so we were unable to check you in either. No payment was taken by us as we could not make contact. It is damaging to have reviews from non guests. Sometimes there is a bigger picture

8/10 不錯

C

商務旅客
讚好：整潔度和客房舒適度
Great Staffs, Good Location, Nice apartment
Overall is good. Staffs are nice and helpful. The location is great and very convenience. However there is no hot water for shower in midnight... Lucky it is summer time but I cannot wash my hair as the water is too cold. I just can have a quick shower.
於 2020 年 8 月住了 1 晚
Head of Busness 於 2020年8月26日的回應
Hi, Thank you for your review, we checked your water and it was hot for us, however the gauge was turned the wrong way so, if you press the button and turn towards the desired temperature it gets hot We are very sorry you had and issue and hope to see you again. We have an on call number if you have any issues so we can resolve things whilst with us

8/10 不錯

真實旅客

讚好：整潔度、住宿狀況和客房舒適度
First time
Amazing location, small but cozy, only one porridge available for a two person stay, shower was nice, clean apartment and the kitchen area was ideal.
於 2019 年 12 月住了 1 晚

10/10 優異

Nicola

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Relaxing New Year Stay
We stayed for one night on New Years Eve. The apartment is really well located for some great restaurants & bars. The apartment is very well presented and has everything you need for a few nights away. The building is stunning inside and out. We were greeted and shown to our apartment by a friendly member of staff, she explained the heating system to us and then left us to relax. Within an hour of checking out we had been refunded the security deposit so all very efficient. We would definitely stay again!
於 2019 年 12 月住了 1 晚
Head of Business 於 2020年2月12日的回應
Thank you Hope you stay with us again

10/10 優異

paul

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 11 月住了 1 晚
Head of Business 於 2019年12月31日的回應
Thank you very much :)

10/10 優異

Charlotte

於 2019 年 11 月住了 2 晚

10/10 優異

Cristina

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great as always!
Lovely apartment, super clean and very central. Great service.
於 2019 年 11 月住了 2 晚
Head of Business 於 2019年12月31日的回應
Thank you for such a great review

8/10 不錯

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 1 晚
Head of Business 於 2019年11月6日的回應
MANY THANKS

10/10 優異

Maria

多人同遊
讚好：整潔度、住宿狀況和客房舒適度
8 Waterloo Street
Great central location but no parking provided outside of the venue. Decor, cleanliness and quality of accommodation outstanding- limited check in time was almost a problem as it is difficult to predict traffic problems ! If you like the apartment approach- these are suberb but I missed the other services you get with a hotel
於 2019 年 10 月住了 1 晚
Head of Business 於 2019年10月28日的回應
Hi Thank you for your review Maria

10/10 優異

DOUGLAS

商務旅客
讚好：整潔度、住宿狀況和客房舒適度
Great venue Service a bit lacking compared to what a hotel would offer
於 2019 年 10 月住了 1 晚
Head of Business N8WS 於 2019年10月10日的回應
Thank you so much for a great review

10/10 優異

David

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 2 晚
Head of Business N8WS 於 2019年10月10日的回應
Thank you for the great feedback Hope to see you soon

10/10 優異

Joy

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
I hadng realised that i was near so many bars etc but we slept fine
於 2019 年 9 月住了 1 晚
Head of Business 於 2019年10月10日的回應
Dear Joy Thank you

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Superb support from staff - excellent apartment and very conveniently placed.
於 2019 年 9 月住了 2 晚
Head of Business N8WS 於 2019年10月10日的回應
No problem Thank you for your kind words

8/10 不錯

Kevin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 6 月住了 1 晚
GM 於 2019年7月17日的回應
Thank you Kevin

10/10 優異

Ann

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 6 月住了 4 晚
GM 於 2019年7月17日的回應
Thank you Ann for your lovely review, it means a lot to our team

8/10 不錯

Jean

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very friendly, helpful staff. Apartment was very comfortable and stylish. The location is ideal for access to city centre, with lots of restaurants nearby. Would definitely stay here again, rather than a faceless hotel.
於 2019 年 5 月住了 4 晚
Head of Business 於 2019年7月17日的回應
Thank you for your kind review

10/10 優異

真實旅客

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I didn't like the big £350 deposit they had to hold over the weekend other than that I loved the apartment. Could do with a chest of drawers in the apartment somewhere maybe bedside tables with drawers.
於 2019 年 5 月住了 2 晚
GM 於 2019年7月17日的回應
Hi Thank you for your review, we understand our pre authorisation of £350 is higher, but is due to the contents of the building It is a pending transaction which we cancel on departure - We will look at your feedback re chest of draws, but as you are anonymous we not sure which apartment your were in

10/10 優異

N

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
One of the best apartments
Perfect location, great apartment, would definetely stay again in the future
於 2019 年 1 月住了 3 晚

10/10 優異

Paula

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Home from home
I love staying at 8 Waterloo Street - apartments are clean and beautifully decorated, and the reservations team is really helpful.
於 2019 年 1 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Second time I stayed here. The apartments are in an excellent location, are in great condition with all you'll need in an apartment. I would definitely stay again.
於 2018 年 12 月住了 1 晚