Great, grand old building. Beautiful but hard to heat in sub zero temperatures, as we found out.
Service great. Did take seriously the one issue we had but no follow up, even though an injury happened (slid in shower)
Food was on the whole good. Less care on breakfast when there was a quiet service.
Think there was a sense this hotel is having a tough time still financially, and would benefit from some money spent on it, and just raising the levels just up a notch. That said, nothing bad and service generally very good
I would absolutely visit again, but during spring summer early autumn.