System was down during check in,so the staff made us to wait half an hour to check-in instead of looking into alternative options.after getting the room the shower room wasn’t draining out,so had to swap room at midnight.
Kripa
於 2025 年 7 月住了 1 晚
4/10
The service I received from your staff was very friendly ,helpful ,And always a smile there the good news stops with a shudder the room for all the bed linen was fresh the room was very small and sparse the walls are all marked and badly needing re-decorated the bathroom was adequate but again sparse the night time entertainment. Was non existent no bar open but what put the nail in the coffin for me was the breakfast CONTINENTAL are you serious man this is BlACKPOOL I got some lame excuse that they asked the guests or public and the consensus was continental was just fine well everyone I asked was horrified and said they would not return just because of that so your so called concencus is rubbish ,,just made up ,further proof is just look at practically every street has a cafe selling among other things FULL ENGLISH breakfasts so the upshot is no I did not enjoy my stay and it is a pity the hotel is in a prime spot bang I n the middle of town very good staff just a poor condition
Norrie
於 2025 年 7 月住了 3 晚
2/10
Fire alarm went off at half 7 8 in the morning
Daniel
於 2025 年 7 月住了 1 晚
4/10
Could not get into property due to family seated across entrance Drinking.
IAIN
於 2025 年 6 月住了 1 晚
8/10
There was an issue with the shower in the first room but mentioned to front desk and was moved straight away great customer service lovely stay would stay again
Chris
於 2025 年 6 月住了 3 晚
8/10
Great stay, room was clean and the hotel felt well maintained. Staff especially reception was incredibly lovely and helped many times.
Amelia
於 2025 年 6 月住了 2 晚
8/10
Fantastic value for money and perfect for a visit to the winter gardens
Basic but clean room with clean bed linen and towels
Tv didnt work but I wasnt sitting in my room to watch tv
Lift wasnt working but I was the first floor
Kettle lead too short to reach socket and sit on unit, but they provide yorkshire tea bags and well in date milk sachets which were replenished
Provide toiletries shampoo shower gel and soap
Reception staff very pleasant and helpful
Can park on street for 90mins and freem 6pm to 9am
Car park at top of street a few minutes walk reasonable (£27 for 3 days)
Whilst it looks a bit dated compared to other hotels on the street didxwhat I need it to do for a short stay
Able to borrow a hairdryer from reception
Didnt book breakfast but continental options
Angela
於 2025 年 6 月住了 3 晚
2/10
Room was not the one shown on website but smaller damaged and uncomfortable
Alexandra
於 2025 年 6 月住了 2 晚
4/10
Room was dirty wallpaper hanging off
CHRISTOPHER
於 2025 年 6 月住了 1 晚
10/10
No!!!!
Philip
於 2025 年 6 月住了 5 晚
10/10
Nice place and friendly
Kelly
於 2025 年 6 月住了 2 晚
2/10
No hot water in my room had to go into the other half of the hotel for a shower, hotel grubby carpet needs cleaning, bathroom needs cleaning
Alan
於 2025 年 6 月住了 2 晚
10/10
Great all round would use again
Darren
於 2025 年 6 月住了 1 晚
6/10
When checked ladies ask for a £50 deposit I explained that was not on the booking or email conditions she was bit rude saying that does to Expedia then she made Shure I was aware in continental breakfast I stated it said breakfast nothing mentioned about continental so I ask for that to be refunded as I won't of bothered but out all day yesterday was quiet room very standed and basic but for price ok TV did not have a reception no lift as that was also out of order and when I went for breakfast it was a joke the continental was very basic below wat u would normally get on continental it a shame really would I stay here again me no becouse I could stayed somewhere else same price I could got I wanted would I recommend not really as if I don't want to say it want right for recommend
Royston
於 2025 年 6 月住了 1 晚
2/10
Smelt fusty, noise middle of the night from people coming in. Shower would not stay warm, floorboards creaked and holes in the bedding. Would not recommend
Rebecca
於 2025 年 6 月住了 1 晚
10/10
David alan
於 2025 年 5 月住了 2 晚
4/10
I do not recommend this hotel. I had to pay on arrival as a damage deposit, following checkout i was told that the deposit had been released and I would receive it within 2 days.
After a week I have not received the money back and have been charged a further fee of which I have not been told why. A further identical fee was pending in my bank account following this initial unauthorised transaction, when I tried to contact them, the phone number on the website is not theirs and I haven’t been able to reach them. Do not recommend, as they have scammed me!!!
Sean
於 2025 年 5 月住了 1 晚
10/10
Jazmine
於 2025 年 5 月住了 2 晚
6/10
The hotel was average, clean but no hot water, the hotel was in the center of everything.
Amanda
於 2025 年 5 月住了 1 晚
10/10
I must admit i was worried about coming here after reading reports. But i was pleased i went i was told it been took over and i was please with what i got it was clean. hot water. Nice and comfortable.. The only thing was my tv in room had no single