「Disappointing Stay – Severe Cleanliness and Maintenance Issues
Rating: 1/5 stars
The lack of upkeep was apparent immediately upon arriving, as the lobby area was visibly unkept and dirty. Unfortunately, the experience deteriorated from there.
Our first room was inaccessible because the key card failed to work, all while a fire alarm was actively sounding in the hallway. Upon returning to the front desk, we discovered three other guests experiencing the exact same issues with room access.
The...
「The hotel's Wi-Fi caused me a lot of trouble. It connected automatically without needing to connect but I couldn't use it. What's more terrible is that it also blocked the data signal of our mobile phone. The second point of dissatisfaction is that there are ants on the bed and floor. The third point is that there are many people during breakfast service, and milk can only be obtained by queuing in the buffet area. There should be milk in the coffee area.」
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