Hi Janet! We are very sorry about the booking error and the stress it caused during your stay, resulting in a 2-star rating. We appreciate your kind words about the helpful staff. The reservation mistake for May 26th should not have happened. We will investigate how this occurred and improve communication with booking platforms like Travego. We will also review procedures to ensure quicker resolution of any booking issues. We sincerely apologize for the inconvenience and hope to regain your trust on a future visit.

Hello Mitchell,We are delighted to hear that you enjoyed your stay with us! Your positive feedback is truly appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back in the future.

Hello Brian, We're sorry to hear about your concerns regarding pricing. We encourage you to reach out to our management team directly to discuss this matter further and provide feedback on your experience. Your input is valuable to us as we strive to improve our services.

Hi David! Thank you for sharing your feedback with us! We're delighted to hear that you had a positive experience with our staff during your stay. Providing excellent customer service is a top priority for us, and we're glad to know that our team members made a positive impression on you.If there are any areas where we can further improve to enhance your overall experience, please feel free to let us know. We appreciate your feedback and look forward to welcoming you back for another great stay in the future!

Hi Isabell! Earning a 4 out of 5 rating shows we were on the right track to creating a great experience for you! We appreciate your feedback, as it helps us identify areas for improvement. There's always room to grow, and your insights help us ensure every guest has an exceptional stay. Thank you for choosing us!

Hi McKenna! A 1 out of 5 rating tells us your stay fell far short of expectations. We sincerely apologize. We take all feedback seriously and use it to identify areas for significant improvement. Your experience is important to us, and we regret failing to meet your needs.

Hi Paula! We apologize for the disappointing experience you had during your stay and thank you for bringing these concerns to our attention.Ensuring cleanliness and comfort for our guests is a top priority, and we're sorry to hear that the suite you booked did not meet your expectations. We will address these cleanliness issues with our housekeeping team to ensure that thorough cleaning processes are followed and that our rooms are maintained to the highest standards.Additionally, we apologize for any lack of attentiveness or concern from our management team during your checkout process. Providing exceptional customer service is important to us, and we will address this with our management team to ensure that all guest concerns are handled with care and professionalism.Your feedback is valuable to us as we continuously strive to improve our services and offerings. We hope to have the opportunity to welcome you back in the future for a much-improved stay. Thank you for bringing these concerns to our attention.

Hello John,We are delighted to hear that you enjoyed your stay with us, and that our comfortable rooms, breakfast options, and fitness facilities met your expectations. Our convenient location makes getting to the airport and city easy for our guests. We appreciate your positive feedback and hope to welcome you back again soon.

Hello John,We are thrilled to hear that you had such a wonderful experience at our hotel. Your satisfaction is our top priority, and we look forward to welcoming you back soon for another fantastic stay!

Hello Gale,We appreciate your feedback and are sorry to hear that your experience did not meet your expectations. We value all guest comments as they help us improve our services for future visitors. Feel free to reach out to our management team directly to discuss your concerns further.

Hello Alyssa, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

Hi Sarah! Thank you for taking the time to share your feedback. We apologize for the inconvenience and frustration you experienced upon learning about our policy regarding local residents at the time of check-in. We understand how disappointing this must have been, especially after you had completed your arrangements online.We strive to make our policies clear on all platforms and are currently reviewing how we can improve our communication to ensure that all guests are aware of our guidelines before arriving. This is an important part of making the check-in process as smooth as possible for everyone.We value your input and regret that your experience was not reflective of the high standards we aim to uphold. We hope to have the opportunity to serve you under different circumstances in the future, providing a more positive experience. Thank you again for your comments.

Hello Elani,We appreciate you choosing to stay with us. Please feel free to reach out to us directly if you have any feedback to share from your recent visit. We value your input and aim to continuously improve our services for our guests.

Hi Sydney,We sincerely apologize for the inconvenience you experienced during your stay. Our hotel takes matters of cleanliness and guest comfort very seriously, and we regularly conduct thorough inspections to ensure the highest standards are maintained. Rest assured, we have immediately escalated your concerns to our housekeeping and management teams for review and action. While we regret any delay in addressing your concerns, we appreciate your patience and understanding as we work to resolve this matter promptly. Your feedback is invaluable in helping us improve our services for future guests.

Hello Danna, We appreciate your feedback regarding your recent stay and apologize for any inconveniences you experienced. Your comments will be shared with our team for further review. It is our priority to ensure all guests have a comfortable stay and we regret if we fell short in this instance. We value your insights and hope you will consider reaching out to our management team directly to discuss your concerns further.

Hi Dusty! Thank you for sharing your experience with us, although we're truly sorry to hear that your stay fell short of expectations. We apologize for the issues you encountered with the bathroom conditions, including water damage, lack of a fan, and a malfunctioning shower head. Rest assured, we take cleanliness and maintenance seriously, and we will address these concerns promptly to ensure they are resolved. We're also sorry to hear that the mattresses and pillows did not meet your expectations and caused discomfort. Our guests' comfort is important to us, and we regret any inconvenience caused. Additionally, we apologize for the discomfort you experienced due to the temperature of the pool. We understand how important it is for our guests to enjoy all the amenities we offer, and we regret any disappointment caused by this issue. Your feedback is valuable to us, and we will use it to improve our services and facilities for future guests. We appreciate your patience and understanding, and we hope to have the opportunity to regain your trust with a more enjoyable stay in the future.

Hello Paul,We are delighted to hear you had a wonderful stay with us! We hope to welcome you back soon for another exceptional experience.

Hi Melissa,Thank you for taking the time to share your experience with us. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. Our team works hard to provide a comfortable and enjoyable environment for our guests, and we're pleased to see that reflected in your feedback. If you have any specific comments or suggestions on how we can further enhance your experience, we would love to hear them. We look forward to welcoming you back in the future.

Hi Randy! Thank you for sharing your wonderful experience with us! We're thrilled to hear that Omar provided exceptional assistance and went above and beyond to help you find your keys. Providing outstanding service to our guests is our top priority, and we're delighted that Omar's efforts made a positive impact on your trip. We will be sure to pass along your kind words to him. We appreciate your feedback and hope to have the opportunity to welcome you back for another great stay in the future. If there's anything else we can do to assist you, please don't hesitate to reach out.

Hi Travis! Thank you for sharing your feedback with us. We're pleased to hear that you had a great experience overall. We apologize for any inconvenience caused by the sauna being out of service during your stay. Your comfort and satisfaction are important to us, and we regret that we fell short of meeting your expectations in this regard. We appreciate your understanding and patience, and we'll work to address the issue with the sauna as soon as possible to ensure that it's fully operational for our guests to enjoy in the future. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for another great stay. If there's anything else we can do to assist you, please don't hesitate to let us know.

Hi Debbie! We're truly sorry to hear about your negative experience during your recent stay. We understand the importance of accommodating guests with service animals and individuals with specific needs, such as PTSD, and we apologize if we did not meet your expectations in this regard. It's distressing to hear that you encountered difficulties with your reservation and refund process, especially when dealing with a third-party booking platform like Expedia. We will review our procedures and communication channels to ensure that future interactions with guests and third-party booking platforms are handled more effectively and empathetically. Your feedback is invaluable to us, and we appreciate you bringing these issues to our attention. If there's anything else we can do to assist you or address your concerns, please don't hesitate to reach out to us directly. We sincerely apologize for the inconvenience and frustration caused by your experience, and we hope to have the opportunity to regain your trust and provide you with a more positive experience in the future.

Hi Jessica! Thank you for choosing to stay with us and for sharing your feedback. We're glad to hear that you had a positive experience overall and that you found our front desk staff to be very nice. We appreciate your feedback regarding the condition of our building and the age of our facilities. While we strive to provide a comfortable and enjoyable experience for all of our guests, we understand that our property may show signs of aging. Please know that your feedback is important to us, and we will certainly take it into consideration as we continue to make improvements and enhancements to our property. We apologize for any inconvenience caused by the noise from the mini fridge in your room. Your comfort is important to us, and we will investigate this matter further to ensure that corrective action is taken to address this issue. Thank you once again for your feedback, and we hope to have the opportunity to welcome you back for another stay in the future. If there's anything else we can do to assist you, please don't hesitate to let us know.

Hello Jeanette,We appreciate your feedback and apologize for the inconvenience you experienced. We encourage guests to reach out to our management team directly to address any concerns during their stay. Thank you for bringing these issues to our attention.

Hi Sandra! I'm glad to hear that you found the location convenient and enjoyed your room. If there's anything else we can assist you with or if you have any feedback on how we can make your experience even better next time, please let us know. We're here to help!

Hello tessa, We are glad you found Comfort Hotel satisfactory during your stay. We recommend reaching out to the hotel directly for any refund inquiries related to your booking through Hotel.com. For information regarding discounts, please contact the hotel's management as policies can vary. We appreciate your feedback and hope to welcome you back soon.

Hello Kathy,We appreciate your kind words about our cleanliness and staff. We'll share your feedback about the room conditions with our team for improvements. Should you need further assistance, please contact our management directly.

Hello Julia,We are delighted to hear that you had a positive experience during your stay with us. Our team always strives to provide excellent service to all our guests. If you have any further feedback or suggestions, please feel free to reach out to our management team directly. We hope to welcome you back in the future.

Hello Tina,We regret to hear about your experience. Your feedback is crucial, and we encourage you to reach out to our management team directly to address any concerns.

Hi Sandy! We're deeply sorry to hear about the unsatisfactory experience you had during your stay with us. Your feedback is extremely concerning, and we apologize for the cleanliness issues you encountered. It's unacceptable that you experienced cleanliness issues with your room, and we apologize for any inconvenience and discomfort this may have caused. Providing a clean and comfortable environment for our guests is a top priority, and we regret that we fell short of this standard during your stay. We also apologize for any inconvenience caused by the difficulty in resolving the issue with your room. Our team should have been more proactive in addressing your concerns and providing suitable accommodations. We appreciate your feedback as it helps us to identify areas for improvement, and we will take steps to ensure that similar issues do not occur in the future. Once again, we apologize for the unsatisfactory experience you had during your stay, and we hope that you will consider giving us another chance in the future. If you have any further concerns or if there's anything else we can do to assist you, please don't hesitate to reach out to us directly. Thank you for your feedback.

Hi Melissa! Thank you for taking the time to share your feedback and for rating your stay with us as 3 out of 5. We appreciate your honesty and apologize for any aspects of your experience that may not have met your expectations. Your comments are essential to us as we strive to continually improve our services. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfactory experience.

Hello Christy,We're sorry to hear about your experience. We appreciate your feedback and will address your concerns with our team for improvement. We strive to provide a comfortable stay for all our guests and regret that we fell short in this instance. Your comments will help us enhance our services to deliver a better experience for future visitors.

Hi Summer! Thank you for taking the time to share your feedback with us! We're pleased to hear that you found our hotel to be clean and convenient. Ensuring a clean and comfortable environment for our guests is a top priority for us, and we're glad that we met your expectations in this regard. We apologize for any inconvenience caused by the outdated facilities, particularly the pool area, and the issues you encountered with the hot tub, sauna, bathroom fan, and reading lamp. Your feedback is important to us, and we will address these issues with our team to ensure that necessary improvements are made promptly. We're pleased to hear that our staff was friendly and helpful during your stay. Providing excellent service to our guests is important to us, and we're glad that our team made a positive impression on you. If there's anything else we can do to enhance your experience during your next stay or if you have any further feedback to share, please don't hesitate to let us know. We value your feedback and hope to have the opportunity to welcome you back for another great stay!

Hi Garrett! We're truly sorry to hear about your experience and the inconvenience it has caused you. Please accept our sincerest apologies for the misunderstanding and frustration you encountered during your attempt to check in. We understand that being turned away due to a local policy after booking and prepaying for your stay must have been incredibly disappointing and unexpected. We sincerely apologize for any inconvenience or distress this may have caused. Your feedback is concerning, and we will be reviewing our policies and procedures to ensure that they are clearly communicated and applied consistently to prevent similar occurrences in the future. Regarding your prepaid booking through Expedia, we regret that we were unable to provide you with a refund due to the circumstances. However, we recommend reaching out to Expedia's customer service for further assistance in resolving this matter. If there's anything else you would like to discuss or if there's anything we can do to make amends, please don't hesitate to reach out to us directly. We value your feedback and hope to have the opportunity to regain your trust in the future.

Hello Charise,Thank you for taking the time to share your positive experience with us! We're delighted to hear that you enjoyed our abundant breakfast and found our hotel clean and convenient. We strive to provide the best possible experience for our guests and it's wonderful to know that we met your expectations. We appreciate your kind feedback and hope to welcome you back in the future for another great stay.

Hi Shawna! We apologize for the cleanliness issues you encountered during your stay. Your feedback is valuable, and we will address these issues with our housekeeping team to ensure they are rectified. We strive to provide a comfortable and clean environment for all our guests, and we regret that we fell short of your expectations on this occasion. If there's anything else we can do to improve your experience, please don't hesitate to let us know. We hope to have the opportunity to welcome you back in the future and provide you with a much better stay.

Hello Andrew,Thank you for choosing our hotel for your stay. We appreciate your feedback regarding the location. We apologize for any inconvenience caused by noise. We value your comments and will take them into consideration for future improvement in room allocation.

Hi Yan! We're thrilled to hear that you enjoyed your stay with us and found our location convenient for your travel needs. Providing a peaceful and comfortable environment for our guests is always our priority, and we're glad to know that you were able to rest well during your time with us. Thank you for taking the time to share your positive feedback, and we hope to have the pleasure of welcoming you back again in the future. If there's anything else we can assist you with, please don't hesitate to let us know. We're here to ensure you have a pleasant and enjoyable stay with us.

Hi Robert! Thank you for your feedback. We're glad to hear that you found our location convenient and that you felt safe during your stay. We apologize for any inconvenience caused by the sauna, shower head, and cold-water issue at the sink. Your comments regarding the cleanliness and wear of the property have been duly noted, and we will address these concerns promptly to ensure a more enjoyable experience for our guests in the future. We appreciate your constructive feedback about the TV remote guide and breakfast options. We'll certainly take your suggestions into consideration to improve our amenities and services. If there's anything else we can do to enhance your experience or if you have any further comments, please feel free to reach out to us. We value your input and hope to have the opportunity to welcome you back for an even better stay in the future.

Dear valued guest, we sincerely appreciate your feedback and are pleased to hear that your family's needs were met during your stay with us. It's wonderful to know that you found the hotel to be clean, comfortable, and accommodating. Our team strives to provide a welcoming and helpful atmosphere for all our guests, and we're delighted that our front desk staff contributed positively to your experience. If there are any specific areas where we can further improve or if you have any suggestions for us, please feel free to share. We're committed to continually enhancing the quality of our services to ensure that every guest has a pleasant stay. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you and your family back for another enjoyable stay in the future! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.

Hi Brian! Thank you so much for your outstanding feedback and for awarding us a perfect 10 out of 10 rating! We're thrilled to hear that you had such a fantastic experience during your stay with us and that you found our hotel to be Boise's best. We're delighted that you appreciated our friendly staff, clean rooms, and good breakfast offerings. Providing excellent value and ensuring a comfortable and enjoyable stay for our guests are our top priorities, and we're thrilled that we succeeded in providing you with just that. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Whether it's providing recommendations for local attractions or assisting with any special requests, we're here to ensure that you have a fantastic experience with us. Thank you for choosing to stay with us, and we look forward to welcoming you back for another exceptional stay in the future!

Hi Kyle! Thank you for choosing Comfort Suites Airport for your recent stay and for providing us with your feedback. We appreciate your rating of 8 out of 10 and for taking the time to share your experience with us. We are pleased to hear that overall, you had a positive experience during your stay. However, we are always striving to provide the best possible service and experience for our guests, and we would like to know more about how we can improve. If there are specific areas where you believe we could have done better, we would greatly appreciate hearing from you. Your insights will help us identify opportunities for enhancement and ensure that we continue to meet the expectations of all our guests. Thank you for choosing Comfort Suites Airport. We hope to have the opportunity to welcome you back and provide you with an even better experience in the future.

Hi Maria! Thank you for choosing Comfort Suites Airport for your stay and for sharing your positive feedback with us! We're delighted to hear that you found our property to be good and conveniently located near the airport. Providing convenience and comfort for our guests is always our top priority, and we're pleased to know that we met your expectations in this regard. If there's anything else you loved about your stay or any suggestions for improvement, please feel free to share. We look forward to the pleasure of welcoming you back on your next trip!

Hi Shannon! Thank you for choosing to spend your grandma's snow trip with us, and for sharing your wonderful feedback! We are thrilled to hear about your positive experiences, especially the enjoyable conversations with Omar and the late-night assistance from Zach during the heating issue. It warms our hearts to know that Madison added a delightful touch to your stay. Your kind words and perfect rating mean the world to us, and we genuinely appreciate your recommendation. We look forward to welcoming you back for another memorable stay.

Hi Daniel We sincerely apologize for the challenges you encountered during your recent stay with us. Your feedback is crucial in helping us identify areas for improvement, and we appreciate you bringing these issues to our attention. We are deeply sorry for the miscommunication regarding the shuttle service and parking fees. This is not the level of service we strive to provide, and we understand the frustration these discrepancies may have caused. Rest assured that we will be addressing this internally to prevent similar situations in the future. Your experience is not reflective of our usual standards, and we genuinely regret any inconvenience you faced. We hope you would consider giving us another chance in the future to provide you with the positive stay you deserve.

Hi Michael! Thank you for taking the time to share your feedback and for rating your recent stay at Comfort Suites Airport as a 6 out of 10. We appreciate your honest evaluation and want to express our gratitude for your insights. We would love to hear more about your experience to better understand the areas where we can improve. Your feedback is invaluable to us, and any additional details you could provide would be greatly appreciated. Our commitment is to ensure each guest has a comfortable and positive experience, and we regret if we fell short of that during your stay. Please be assured that we take your comments seriously, and we will work diligently to address any areas that need improvement. Thank you for choosing us, and we hope to have the opportunity to welcome you back for a more satisfying stay in the future.

Hi Jonathan! Thank you for choosing Comfort Suites Airport for your recent stay, and a heartfelt thank you for the perfect 10 out of 10 rating! We are thrilled to learn that you had an exceptional experience during your time with us. Your positive feedback is truly uplifting for our team, and it serves as a great motivation to continue delivering outstanding service. We are delighted to have contributed to making your stay memorable and enjoyable. If there is anything specific you would like to highlight or share about your stay, we would love to hear more. Your insights are invaluable to us as we strive to maintain the highest standards of hospitality. Once again, thank you for your glowing review. We look forward to the pleasure of welcoming you back to Comfort Suites Airport for another outstanding stay.

Hi Carrie! Thank you for choosing our hotel for your recent stay, and for sharing your feedback. We appreciate your honest comments. We want to extend my apologies for any inconvenience you experienced with the parking lot, especially in snowy conditions. Your feedback is valuable, and we will take it into consideration as we continually strive to improve the guest experience. If there are any specific details you'd like to share or if you have additional suggestions, please feel free to reach out. We value your feedback as it helps us identify areas for improvement. Thank you again for your input, and we hope to have the opportunity to better serve you in the future.

Hi Sandra! Thank you for choosing Comfort Suites Airport and for the outstanding 5 out of 5 rating! We are delighted to learn that your experience exceeded expectations. Your satisfaction is our utmost priority, and we appreciate your positive feedback. It's guests like you that inspire our team to continue delivering exceptional service and creating memorable moments. We look forward to the pleasure of hosting you again for another outstanding stay.

Hello sandra,Thank you for your recent stay at our hotel! We are delighted to hear that you had a fantastic experience with us. If you have any further comments or suggestions, please feel free to reach out to us. We hope to welcome you back in the future for another exceptional stay.

Hello Patricia,We appreciate you taking the time to rate our hotel. If you have any specific feedback about your stay, we encourage you to reach out to us directly so that we can address any concerns or issues. We value your input and hope to have the opportunity to welcome you back in the future.