花園

博洛尼亞菲耶拉烏納酒店的評價

4 out of 5
博洛尼亞菲耶拉烏納酒店
Piazza della Costituzione 1, Bologna, BO

評價

8.8

優異

10 分評分,優異;442 則評價中有 219 則" "
8 分評分,不錯;442 則評價中有 171 則" "
6 分評分,一般;442 則評價中有 35 則" "
4 分評分,欠佳;442 則評價中有 11 則" "
2 分評分,很差;442 則評價中有 6 則" "

9.2/10 

整潔度

8.8/10 

職員與服務

8.2/10 

設施服務

9.0/10 

住宿狀況

8.0/10 

環保程度

評價

6/10 一般

Sheikh

商務旅客
不滿:職員與服務
Very irresponsible services and unhealthy stay
I never satyed in such a discomfort and bad hotels. Starting from the check-in to check-out so irresponsible. I had to change the rooms twice, not cleaned and ventilation is not good. The reception staffs are not helpful, you can rarely found the staffs to listen your issues or request. Even for hot water you need to pay and come down to the Bar and wait till they come. Nothing positive to say. I had to stay for my business anyway. I'll recommend not to consider this hotel if you are peace-loving and expect hassle free stay. Thoung you pay a lot but service is very poor.
於 2023 年 11 月住了 4 晚
The Management 於 2024年2月5日的回應
Dear Sheikh,Thank you for taking the time to share your feedback on your experience at our hotel.We have noted down your feedback regarding the services we are lacking in. We assure you that the message has been passed on to the team and the relevant training will be provided. Kindly give us another opportunity to serve you with better services.We can not wait to welcome you again.Kind regards

10/10 優異

chak po

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
overall very good
於 2023 年 7 月住了 2 晚
The Management 於 2023年8月18日的回應
Dear Chak,Thank you so much for your kind words. We really appreciate you and hope to see you again soon.

10/10 優異

CHAK PO JABB

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 3 晚
The Management 於 2023年7月23日的回應
Dear CHAK PO JABB,Thank you for your amazing feedback! We can not wait to welcome you again,take care

10/10 優異

Huey Jean

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
good location
close to fair, very easy to get everywhere. Breakfast very good.
於 2019 年 3 月住了 4 晚
Loredana Saturno 於 2019年4月22日的回應
Dear Huey, we are really happy you appreciated your stay and we hope to welcome you soon even if in town there are no Fair, just to enjoy Bologna. Kind Regards The Management

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 3 月住了 4 晚
Loredana Saturno 於 2019年4月10日的回應
Dear Guest, many thanks for your review, we are happy to see you did enjoyed your stay. Best Regards The Management

6/10 一般

Nain-Feng

不滿:客房舒適度
not worthy
於 2018 年 6 月住了 2 晚
Michele Testa General Manager 於 2018年6月17日的回應
Dear Nain, thanks for your review. We regret your expections were not satisfied. Best regards

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Michele Testa Direttore 於 2017年4月21日的回應
Grazie mille per il voto A presto Cordiali saluti Michele Testa Direttore

8/10 不錯

HSI YAO

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Dear Hsi Yao, we would like to thank you for your review! Best regards Michele Testa Hotel Manager

6/10 一般

Valentina

伴侶同遊, 商務旅客
Conoscevo la struttura. Al terzo piano in passato mi ero trovata molto bene. Al primo, questa volta, la camera era meno confortevole. Abbiamo dovuto usare una sedia come comodino da uno dei due lati del letto e rumori esteri molto forti a questo piano.
於 2024 年 5 月住了 1 晚
La Direzione 於 2024年5月15日的回應
Gentile Valentina,grazie per essere una nostra ospite abituale e per averci recensiti, siamo assolutamente a disposizione per trovare la soluzione perfetta per il suo prossimo soggiorno.Un saluto,

10/10 優異

Luigi

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hotel perfetto per il collegame to con il centro città
於 2024 年 4 月住了 2 晚
La Direzione 於 2024年4月26日的回應
Gentile Luigi,che meraviglia leggere la sua recensione, per la quale le siamo molto grati. Torni presto a trovarci,

10/10 優異

LIVIO

讚好:整潔度、職員與服務和住宿狀況
Una vacanza molto piacevole
於 2024 年 4 月住了 3 晚
La Direzione 於 2024年4月15日的回應
Buon giorno Livio,mille grazie per questa sua valutazione, siamo entusiasti di essere parte della sua esperienza a Bologna, e siamo felici abbia apprezzato noi e la nostra città.Torni a trovarci presto,

8/10 不錯

Sandra (Maywood)

商務旅客
讚好:整潔度、職員與服務和住宿狀況
不滿:設施服務
Overall everything was very good. What call my attention is that there’s only 2 irons and iron boards for the entire hotel. You’ll have to ask for it in advance and they give you 30 minutes to use it.
於 2024 年 3 月住了 6 晚
The Management 於 2024年4月5日的回應
Dear Sandra,Thank you for your review. It was a pleasure to have you as a guest.Please come back soon, we'd love to have you again!Take care,

8/10 不錯

Dr. Uwe

讚好:整潔度、職員與服務、設施服務和住宿狀況
Gute Unterkunft, Aber nach 20:00 Uhr fährt kein Bus mehr dahin und es bleibt nur das Taxi.
於 2024 年 3 月住了 2 晚
The Management 於 2024年4月5日的回應
Vielen Dank, wir freuen uns wenn wir Ihnen einen schönen Aufenthalt ermöglichen konnten. Wir freuen uns Sie wieder bei uns begrüßen zu dürfen.Viele grüße aus Bologna

10/10 優異

Jim

家人同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
I recently had the pleasure of staying at the UNAHOTEL in Bologna, and I cannot say enough good things about my experience. From the moment I walked in, I was greeted with warmth and hospitality that continued throughout my stay.
於 2024 年 2 月住了 1 晚
The Management 於 2024年3月1日的回應
Dear Jim,We appreciate you choosing Unahotels Bologna Fiera as your preferred hotel during your recent travel to Bologna and thank you for taking the time to share this amazing 5* review with us.We are delighted that you felt welcome here!We all look forward to welcoming you back here!Very best regards,

10/10 優異

Giovanni

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚
La Direzione 於 2024年2月12日的回應
Gentile Giovanni,che piacere vedere la sua valutazione, siamo felici abbia avuto un piacevole soggiorno e speriamo di riaccoglierla presto!Cordialmente,

8/10 不錯

Riccardo

商務旅客
讚好:職員與服務、設施服務和住宿狀況
Ottima posizione
於 2024 年 1 月住了 1 晚
La Direzione 於 2024年2月5日的回應
Gentile Riccardo,grazie mille per aver trovato il tempo di recensirci, siamo felici che la nostra posizione soddisfi le sue necessità. La aspettiamo presto,

4/10 欠佳

Pietro

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Da rivedere le 4 stelle
Tra baristi che ti fanno battute fuori luogo, davanti ad altri ospiti, sulla quantità di bustine di tisana prese (due), governanti che sbattono porte la mattina presto durante le pulizie, bagnoschiuma mancante in doccia (rivestiti e chiama la reception), muri sporchi e macchiati da quel carrello delle pulizie fastidiosissimo per il rumore delle Ruote, colazione ordinato latte caldo e arrivato freddo riordinato e arrivato ustionante da rovinarti la colazione. Non credo valga 4 stelle (dato che in stanza nemmeno le ciabatte monouso ci sono).
於 2024 年 1 月住了 1 晚
La Direzione 於 2024年2月5日的回應
Gentile Pietro,le siamo molto grati per averci scelti e per aver condiviso con noi il suo punto di vista, che per noi è essenziale al fine di migliorarci ogni giorno. Le assicuriamo che tutti i suoi commenti sono stati passati ai responsabili.Ringraziandola ancora, salutiamo cordialmente.

2/10 很差

Hans-klaus

不滿:整潔度、住宿狀況和客房舒適度
Schlimmer wie in einer Jugendherberge
Lautes Minizimmer zum hohen Preis! Frühstück ist nicht der Rede wert!
於 2023 年 12 月住了 2 晚
The Management 於 2024年1月5日的回應
Dear Mr. Hans Klaus,Thank you for sharing your insights regarding your visit to Unahotels Bologna Fiera. We are sorry about the noisy room, as we spoke at the front desk, during New Year's Eve guests enter and exit rooms more frequently, we are sure the next night was more quiet.We look forward to welcoming you again in the near future.Regards,The Management

8/10 不錯

Alessandro

讚好:整潔度、職員與服務和住宿狀況
per chi va in fiera è il posto ideale
於 2023 年 11 月住了 1 晚
La Direzione 於 2023年11月26日的回應
Grazie mille Alessandro,ci fa piacere che l'hotel le sia comodo, la aspettiamo alla prossima manifestazione!Un saluto cordiale,

10/10 優異

Svein

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 3 晚
The Management 於 2023年11月17日的回應
Dear Svein,many thanks for your reservation and your feedback, it's really appreciated!Take care,

10/10 優異

Michael

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent service. Nice that breakfast was included.
於 2023 年 11 月住了 2 晚
The Management 於 2023年11月13日的回應
Dear Michael,Thank you for the wonderful review! We are delighted to hear that you thoroughly enjoyed your experience at Unahotels Bologna Fiera. We appreciate your kind words and look forward to welcoming you back for another fantastic stay.

8/10 不錯

matteo

於 2023 年 10 月住了 3 晚
La Direzione 於 2023年11月3日的回應
Gentile Matteo,grazie mille per la sua valutazione, per noi è essenziale per monitorare i nostri servizi.Speriamo di riaccoglierla presto,cordialmente,

8/10 不錯

Silvio

於 2023 年 10 月住了 1 晚
La Direzione 於 2023年10月24日的回應
Gentile Silvio,non possiamo che esserle grati per averci scelti e per questa fantastica valutazione! torni a trovarci presto!

8/10 不錯

Paul

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good location, clean, comfortable and friendly and helpful staff.
於 2023 年 10 月住了 2 晚
The Management 於 2023年10月15日的回應
Dear Paul,Thank you for your review. It was a pleasure to have you as a guest.We all look forward to welcoming you back here!Very best regards,

8/10 不錯

Myungchan

讚好:住宿狀況和客房舒適度
가격 대비 괜찮은 호텔입니다. 하루 머물기엔 괜찮습니다. 다만, 지상 주차장은 자리가 많지 않아서 지하에 1박 주차요금(15유로)을 별도로 지불해야 합니다.
於 2023 年 10 月住了 1 晚
The Management 於 2023年10月7日的回應
Dear Myungchan,Thank you for your candid feedback about your hotel stay. I'm happy to hear that you were pleased with the service you received from Unahotels Bologna Fiera.We look forward to welcoming you back!Sincerely,

6/10 一般

Rowena

於 2023 年 10 月住了 3 晚
The Management 於 2023年10月11日的回應
Dear Rowena,Thank you for your review. It was a pleasure to have you as a guest.Kind regards,

10/10 優異

Jennifer

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great Airport Hotel!
Wonderful service at the front desk and the bar and bartender and bar manager. Perfect airport hotel with free parking and breakfast. Because we left so early, and couldn’t participate in the breakfast buffet, the front desk gentleman attendant made sure to secure a breakfast box for us that was ready at 3:00 am for our airport departure. No frills hotel with good food and good service. 9 minutes from the Bologna airport at 3:00 am.
於 2023 年 10 月住了 1 晚
The Management 於 2023年10月7日的回應
Dear Jennifer,We are thrilled to know you enjoyed your most recent stay in our Hotel. It is always a delight to know we are meeting our guest expectation :-)We look forward to serving you in the future.

6/10 一般

Johan

商務旅客
讚好:職員與服務、住宿狀況和客房舒適度
不滿:整潔度
Ingen varmt vand i bruser før kl. 8 om morgenen Afløb i bruseniche var stoppet, selvom det blev fortalt blev der ikke gjort noget ved det. Gulvet sejlede i (koldt) vand
於 2023 年 9 月住了 2 晚
The Management 於 2023年9月30日的回應
Dear Johan,Thank you for your feedback. We are sorry to hear that you were not satisfied with your stay. I have already connected with our maintenance team regarding shower. We strive to exceed expectations of every guest and can assure you we take your concerns very seriously.Regards,

10/10 優異

Deborah

讚好:整潔度、職員與服務和住宿狀況
Everything was perfect, including the staff who were so nice and helpful.
於 2023 年 9 月住了 1 晚
The Management 於 2023年9月24日的回應
Dear Deborah,We are thrilled to know you enjoyed your most recent stay in our Hotel. It is always a delight to know we are meeting our guest expectation.We look forward to welcoming you again in the near future.

10/10 優異

Selma Cristina

於 2023 年 9 月住了 1 晚
The Management 於 2023年9月25日的回應
Dear Selma Cristina,Thank you for your review. It was a pleasure to have you as a guest. We are happy to read that you enjoyed your stay. Please come back soon, we'd love to have you again!

10/10 優異

Matteo

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
The Management 於 2023年9月24日的回應
Dear Matteo, Thank you for your detailed review. We are so pleased to hear you enjoy staying at Unahotels Bologna Fiera. We hope to welcome you back soon!Regards,

10/10 優異

Vito

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 3 晚
La Direzione 於 2023年9月18日的回應
Gentile Vito,siamo felicissimi che ci abbia scelto e che abbia avuto un piacevole soggiorno, e le siamo grati per la sua valutazione.La aspettiamo presto,

10/10 優異

Bethan

於 2023 年 7 月住了 3 晚
The Management 於 2023年7月28日的回應
Dear Bethan, thank you so much for your amazing review. It fills our heart with joy. Hope to welcome you again very soon.

10/10 優異

LUCA

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
1
Hotel in zona strategica ! Personale gentilissimo
於 2023 年 7 月住了 1 晚
La Direzione 於 2023年7月28日的回應
Gentile Luca, grazie per aver speso un po' del suo tempo per la sua recensione. Ci auguriamo di riavervi come nostro gradito ospite al suo prossimo viaggio a Bologna.

8/10 不錯

Luca

於 2023 年 7 月住了 1 晚
La Direzione 於 2023年7月22日的回應
Gentile Luca,siamo felici abbia avuto un buon soggiorno!torni a trovarci presto,

10/10 優異

Francesco

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 1 晚
La Direzione 於 2023年7月13日的回應
Gentilissimo Francesco,che valutazione stellare! 10 pieno! siamo entusiasti si sia trovato bene, la aspettiamo presto,

10/10 優異

Asena

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Die Unterkunft war sauber und modern eingerichtet. Das Frühstück war großartig, mir würde nichts einfallen, was gefehlt hätte (Obst, Gemüse, Kuchen, Aufschnitt, Aufstriche, Müsli mit Toppings, Croissants, Pancakes usw. Alles vorhanden). Sogar Cappuccino, Latte Macchiato etc. Sind mit im Preis inbegriffen und auf Nachfrage wurde mir sogar eine heiße Schokolade gemacht. Klar, zu Fuß ins Zentrum ist es etwas weit. Zum Bahnhof etwa 20min und in die Altstadt ca. 35min. Dafür ist das Preis-Leistungsverhältnis jedoch sehr gut, sodass wir gerne die paar Meter gelaufen sind und dafür eine tolle Unterkunft hatten.
The Management 於 2023年7月11日的回應
Dear Asena,Thank you for your candid feedback about your hotel stay. We are happy to hear that you were pleased with the cleanliness, and the breakfast.We look forward to welcoming you again in the near future.Regards,

10/10 優異

Jean Louis

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Ideal
於 2023 年 6 月住了 2 晚
The Management 於 2023年6月30日的回應
Dear Jean Louis,Thanks so much for such a stellar review! We're so glad you enjoyed your stay with us. Hopefully we'll see you again soon.

10/10 優異

cavazzana

於 2023 年 6 月住了 1 晚
La Direzione 於 2023年7月11日的回應
Gentilissimo Sig. Cavazzana,la ringraziamo per questa fantastica valutazione, siamo entusiasti che ci abbia scelto e che si sia trovato bene.La aspettiamo alla prossima occasione,un saluto cordiale,

10/10 優異

Zack

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務和住宿狀況
Everything excellent! Remy, at the front desk, and all the rest of the staff, are always willing to help!
於 2023 年 6 月住了 5 晚
The Management 於 2023年6月14日的回應
Dear Zack!Thank you for feedback, your kind words about Rami from the front desk are greatly appreciated. It is dedicated team members like him who truly make our guests' experiences special. We cannot wait to welcome you back for another outstanding stay.Regards,

10/10 優異

?

於 2023 年 5 月住了 1 晚
The Management 於 2023年6月5日的回應
Thanks so much for such a stellar review!

10/10 優異

MARCOS

於 2023 年 5 月住了 1 晚
The Management 於 2023年6月5日的回應
Dear Marcos,Thank you for your feedback about your hotel stay!

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 4 晚
The Management 於 2023年5月19日的回應
Many thanks for your feedback!

8/10 不錯

真實旅客

商務旅客
讚好:整潔度、住宿狀況和客房舒適度
Muito bom
於 2023 年 5 月住了 3 晚
The Management 於 2023年5月19日的回應
Thanks so much for taking the time to leave review on your recent stay!

8/10 不錯

Kim-Vidar

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 3 晚
The Management 於 2023年5月14日的回應
Dear Kim,Thanks so much for taking the time to leave review on your recent stay! We're so glad you enjoyed your stay with us and we'd love to see you again.

8/10 不錯

Eugene (Miami)

讚好:整潔度、職員與服務和住宿狀況
Great value spot on the outskirts of Bologna - not a far walk from all the action but more comfortable. No AC in the room during Spring, but other than that, a very pleasurable experience.
於 2023 年 4 月住了 4 晚
The Management 於 2023年5月6日的回應
Dear Eugene,Thank you for your candid feedback and we are happy to know that you found confortable your stay in our structure. We also thank you for the highlights of the AC. We hope to get the chance to welcome you back again in the future. Kind regards

8/10 不錯

Joni Mikael

讚好:職員與服務和客房舒適度
於 2023 年 4 月住了 3 晚
The Management 於 2023年5月5日的回應
Dear Joni,Thanks so much for taking the time to leave review on your recent stay! We're so glad you enjoyed your stay with us and we'd love to see you again.

10/10 優異

Marin

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent!! Great breakfast, nice staff. There are 2 bus lines to get you in the city centre but if you don t mind walking it takes around 30-35 minutes.
The Management 於 2023年4月27日的回應
Dear Marin,Many thanks for your kind words following your recent stay with us. I was delighted to read that you enjoyed your stay with us and we look forward to welcoming you back again in the future.My kindest regards,

10/10 優異

Michel

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 1 晚
The Management 於 2023年4月27日的回應
Dear Michel,Thank you so much for your kind feedback. It is greatly appreciated and I hope we get the chance to welcome you back again in the future.My kindest regards,

10/10 優異

Llyr

於 2023 年 4 月住了 1 晚
The Management 於 2023年5月19日的回應
Dear Llyr,Thanks so much for such a stellar review! We're so glad you enjoyed your stay with us. Hopefully we'll see you again soon.