Apartaments Turístics Els Lacs offers a peaceful mountain escape for travelers to recharge. Enjoy rejuvenating massages at the onsite spa and scenic views from the garden. Families love the playground where children can have outdoor fun.
Located in Bordes d'Envalira, Apartaments Turístics Els Llacs is in the mountains. Pyrenees Andorra Shopping Centre and Illa Carlemany Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Regional Park of the Catalan Pyrenees and Madriu-Perafita-Claror Valley. Looking to enjoy an event or a game while in town? See what's happening at Palau de Gel or Estadi Comunal de Aixovall. Fishing offers a great chance to get out on the surrounding water, or you can seek out an adventure with horse riding nearby. Visit our Bordes d'Envalira travel guide
Ctra. General2 km 22, Soldeu, Bordes d'Envalira, Canillo, AD200
What's nearby
Bosc
12 min walk - 1.1 km
Soldeu Ski Resort
3 min drive - 2.1 km
Pla de les Pedres Soldeu Ski Lift
15 min walk - 1.3 km
Pla de les Pedres Grau Roig Ski Lift
16 min walk - 1.3 km
TK Bassots Ski Lift
16 min walk - 1.3 km
Getting around
L'Hospitalet-pres-l'Andorre Station
24 min drive
Barcelona El Prat Airport (BCN)
165 min drive
Restaurants
Restaurant Cubil
5 min drive
Pizza express
15 min drive
Restaurant Solanelles
31 min drive
Pulka
5 min drive
The Village
3 min drive
About this property
Apartaments Turístics Els Llacs
Self parking, dry cleaning and laundry facilities are available at this aparthotel. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-in and express check-out are on-site. Each apartment boasts a deep soaking tub and offers free WiFi and a kitchen. A flat-screen TV with cable channels and a DVD player provide a bit of entertainment, and guests will also appreciate thoughtful touches, such as an espresso maker and bathrobes.
Apartaments Turístics Els Llacs offers 25 accommodations with washers/dryers and DVD players. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Accommodation at this 4-star aparthotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a bath with a deep soaking bath, bathrobes, slippers and designer toiletries.
Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include espresso makers and a safe. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Parking on site (EUR 15 per day; includes in/out privileges)
Limited on-site self parking
Family friendly
Playground
Kitchen
Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Electric kettle
Espresso maker
Hob
Microwave
Oven
Refrigerator
Toaster
Bedrooms
Premium bedding
Bathroom
Bathtub
Bidet
Designer toiletries
Dressing gowns
Hair dryer
Slippers
Towels provided
Living spaces
Living room
Separate dining area
Entertainment
DVD player
Flat-screen TV with cable channels
TV in common areas
Outdoor areas
Garden
Terrace
Laundry
Dry cleaning/laundry service
Laundry facilities
Washer/dryer
Climate control
Heating
Pets
Pet friendly
Fee: EUR 13 per pet per night
Suitability/Accessibility
Lift
Services and conveniences
24-hour front desk
Blackout drapes
Daily housekeeping
Free newspapers in lobby
Iron/ironing board
Luggage storage
Multilingual staff
Safe
Safe at front desk
Tour and ticket assistance
Vending machine
Location highlights
In the mountains
Things to do
Bicycle rentals
Ski passes
Fishing nearby
Horseback riding nearby
Safety features
Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
Smoke detector (host has indicated there is a smoke detector on the property)
Security system
Fire extinguisher
General
25 units
Bicycle rentals
Garden
Individual decor
Individual furnishings
Soundproofing
Policies
Check-in
Check-in start time: 4:00 PM; check-in end time: 7:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Contactless check-out
Express check-out available
Special check-in instructions
The front desk is open Monday - Thursday (9:00 AM - 7:00 PM) and Monday - Sunday (noon - 7:00 PM)
Guests must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Access code, staffed front desk
Pets
Pets are allowed for an extra charge of EUR 13 per pet, per night
Restrictions apply; for more information contact the property on the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.
We have included all charges provided to us by the property.
Optional extras
Self-parking fee: EUR 15 per day (in/out privileges)
Pet fee: EUR 13 per pet, per night
Housekeeping is available for an additional fee and varies based on length of stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Property is also known as
Apartaments Turístics Els Llacs Apartment Soldeu
Apartaments Turístics Els Llacs Apartment
Apartaments Turístics Els Llacs Soldeu
Apartaments Turístics Els Llacs
Apartaments Turístics Els Llacs Apartment Bordes d'Envalira
Apartaments Turístics Els Llacs Bordes d'Envalira
Apartaments Turístics Els Llacs Aparthotel
Apartaments Turístics Els Llacs Bordes d'Envalira
Apartaments Turístics Els Llacs Aparthotel Bordes d'Envalira
Frequently asked questions
Is Apartaments Turístics Els Llacs pet-friendly?
Yes, pets are allowed at this property. There's a fee of EUR 13 per pet, per night. Some restrictions may apply, so please contact the property for more details.
How much does it cost to stay at Apartaments Turístics Els Llacs?
As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Apartaments Turístics Els Llacs on 6 Apr 2026 start from HK$1,214, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Apartaments Turístics Els Llacs?
Self-parking is available for EUR 15 per day. There is free parking nearby.
What time is check-in at Apartaments Turístics Els Llacs?
Check-in start time: 4:00 PM; check-in end time: 7:00 PM.
What time is check-out at Apartaments Turístics Els Llacs?
Checkout is at 11 AM.
Does Apartaments Turístics Els Llacs provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Apartaments Turístics Els Llacs located?
Situated in the mountains, this aparthotel is within 1 mile (2 km) of Pla de les Pedres Soldeu Ski Lift and Pla de les Pedres Grau Roig Ski Lift. Incles Valley and Soldeu Ski Resort are also within 3 miles (5 km).
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Reviews
Apartaments Turístics Els Llacs Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
10
Location
10
Staff & service
10
Property conditions & facilities
Rating 10 - Excellent. 35 out of 50 reviews
10 - Excellent
35
Rating 8 - Good. 12 out of 50 reviews
8 - Good
12
Rating 6 - Okay. 2 out of 50 reviews
6 - Okay
2
Rating 4 - Poor. 1 out of 50 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 50 reviews
2 - Terrible
0
Reviews
10/10 Excellent
Ruben
31 Mar 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent place for enjoying the snow and the view to te mountain it's amazing
Ruben
Stayed 2 nights in Mar 2025
10/10 Excellent
Katie
14 Jun 2025
Liked: Cleanliness, property conditions & facilities, communication
We had the best stay at Els Llacs- the apartment was lovely, had a beautiful view of the river and it was a great addition to have the spa downstairs
There is a supermarket immediately opposite which is great and Soldeu is only 5 minutes away with good coffee and food options
Katie
Stayed 7 nights in Jun 2025
10/10 Excellent
Yair
29 Dec 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved our stay. Reserved a 1 bedroom for myself, wife and 2 teenage daughters. Got a room with an extra 1/2 bathroom which was nice. The room was clean, roomy enough and nice. Kitchen was well equipped to make breakfast. Supermarket across the street. Excellent restaurant across the street for dinner. Ski rental next door as well. Not much else within walking distance. Shuttle to Grau Roig ski area was very convenient. Spa was really nice. Indoor and outdoor hot tub, Sauna, steam room and cold plunge were very pleasant after skiing. Would stay here again. Offered indoor (very tight) parking if needed. Narrowly managed a Mazda CX30. Don’t know how a bigger car can make it! Only thing I wish I knew was that Andorra has major elevation changes in just a short distance. The hotel is at about 6600 feet and you need chains or socks for your wheels if you want to make it during any snow. Great place to stay and we were very happy here. Elena and Darturo (I think… sorry if I got that wrong) were great help.
Yair
Stayed 5 nights in Dec 2024
8/10 Good
Jerry
16 Sept 2024
Liked: Cleanliness, room comfort
The room and property were clean and attractive. Our apartment was spacious as it contained three bedrooms, but it did not have much of a balcony (room to stand only) and the master bedroom bathroom had a toilet with phantom flush. While kitchen appliances, including a washing machine, worked fine, more and better cooking utensils would have been helpful to prepare meals more efficiently. There were several amenities on the property that could be improved. The outside hot tub was not hot enough nor was the sauna as the glass in the door had a space letting out heat. The fitness room lacked stationary bikes. However, the front desk employees, especially Elena, were very friendly and helpful and were able to answer our qustions and offer assistance in solving problems that arose. Free, close overnight o road parking was helpful as well.
Jerry
Stayed 4 nights in Sep 2024
8/10 Good
n
19 Feb 2025
Liked: Cleanliness, room comfort, communication
Nice views/apartment, not enough crockery
We stayed in a 1 bed apartment in floor -3. It had good views of the Peretol ski range. You could walk there from the parking garage but there was a free bus that ran from just outside the apartments to both the Peretol and Grau Roig resorts. G.R. is larger and it is possible to ski from there and finish at Peretol for the end of the day. We are Green & Blue skiers and the slopes are wide and nice to practice on and the queues for chairlifts were very low too. we came in Feb just before English half term & it was quiet. There is a good and reasonably prices supermarket across the road for self catering. There was one restuarant but as my husband dosent eat meat, we didnt try it as fish was limited. The ski hire shop Skiset was next door so handy for equipment hire. There are public buses running regularly up & down the road and it was only 5 euro return to Andorra Le Vella. for restaurants & bars you would need to go to Soldeu or Pas de casa. we just stayed in and cooked and the tv was smart so we could loginto netflix etc. Apartment was warm. Sofa bed in living room was a bit dated and cushion wasnt too comfy but ok for a sofa if you kept pushing the cushion. The apartment sleeps four and theres only sofa seating for 2, only 4 sets of plates/cups/cutlery so we had to wash it manually rather than use dishwasher as needed the items. washing liquid and cloths were issued. washer/ dryer too which was handy. Nice place overall and would come back. Reception staff very firendly.
n
Stayed 5 nights in Feb 2025
10/10 Excellent
Betty
20 Sept 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing place
Betty
Stayed 1 night in Sep 2024
8/10 Good
AMIR
17 Mar 2024
Liked: Communication
SKI Vacation in Andora
Nice place
Unfortunately need to pay extra for cleaning and changing dirty towels
AMIR
Stayed 5 nights in Mar 2024
8/10 Good
Luis
12 Feb 2023
Liked: Room comfort, communication
Snow vacation in Andorra
Location is excellent, the hotel is good, but the price is high. Parking in the hotel garage is very limited, parking places are very small and is very expensive (15€/day) and it not included.
Luis
Stayed 7 nights in Feb 2023
10/10 Excellent
Verified traveller
8 Feb 2024
Liked: Cleanliness, room comfort, communication
All I had hoped for. They were slow to fix the broken light in the kitchen but I used the spa while waiting!!
Verified traveller
Stayed 4 nights in Jan 2024
10/10 Excellent
Francisco javier
20 Feb 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
El parlamento perfecto ademas para mi mascota, y el personal muy amable y siempre. Te ayudaban en cualquier cosa.
Francisco javier
Stayed 3 nights in Feb 2026
10/10 Excellent
michel
26 May 2025
Liked: Cleanliness, room comfort, communication
Très bon séjour en famille
Sejour très agréable. Appartement très confortable,joliment décoré.
Très propre, bien équipé.
Un grand merci à Elena pour sa gentillesse et son professionnalisme qui a participé à la réussite de notre séjour.
Spa et salle de sport sont présents dans l'hôtel.
A noter qu'il est possible de faire des randonnées au depart de l'hôtel et qu'un magasin d'alimentation est à 100 metres de l'hôtel.
Chien bienvenue
michel
Stayed 3 nights in May 2025
10/10 Excellent
Filipe
15 Mar 2025
Liked: Cleanliness, room comfort, communication
surpreendentemente bom!
Perfeito, recomendo vivamente. O Spa foi surpreendentemente bom!
Filipe
Stayed 6 nights in Mar 2025
10/10 Excellent
Luis
12 Jan 2025
Liked: Cleanliness, room comfort, communication
Atención 10!
Perfecta. Es el segundo año que vamos y como siempre nos lo han puesto muy fácil a cualquier duda o problema que hemos tenido.
Luis
Stayed 6 nights in Jan 2025
10/10 Excellent
Marcos
30 Dec 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Ideal para unos días de ski. Transfer en la puerta hasta Grau Roig
Marcos
Stayed 2 nights in Dec 2024
10/10 Excellent
cindy
29 Sept 2024
Liked: Cleanliness, amenities, room comfort, communication
Nous avons réservé 1 nuit dans un appartement 2 chambres, arrivé sur place nous avons eu l'agréable surprise d'être surclassé. Dans un appartement tout équipé avec 3 chambres.
Logement très propre.
Literie très confortable.
Une suite parentale avec sdb grand confort.
Une hôtesse d'accueil extraordinairement agréable. Nous avons trouvé notre point de chute pour nos prochains séjours en Andorre.
cindy
Stayed 1 night in Sep 2024
10/10 Excellent
Stéphane
8 May 2024
Liked: Cleanliness, room comfort, communication
Tout était très bien. Merci à Elena pour son accueil parfait
Stéphane
Stayed 2 nights in May 2024
10/10 Excellent
michel
26 Apr 2024
Liked: Cleanliness, room comfort, communication
Belle expérience
Excellent séjour dans cette résidence.
Décoration des appartements soignée.
Très jolie vue.
Echange facile avec l'hôtel.
Petit SPA agréable.
Le point noir est le parking souterrain, relativement etroit. Il ne faut pas avoir une grosse voiture.
Le stationnement et la sortie y sont difficiles à cause de tous poteaux présents.
Il est par contre possible de stationner dehors facilement.
Un magasin tout proche de l'hôtel très bien achalandé pour ne pas prendre la voiture pour les courses.
Les randonnées se font dès la sortie de l'hôtel.
michel
Stayed 4 nights in Apr 2024
10/10 Excellent
Luis
14 Jan 2024
Liked: Cleanliness, room comfort, communication
Profesionalidad y amabilidad
Todo perfecto. Nos han ayudado desde el primer día resolviendo las dudas que pudieramos tener hasta con cualquier problema que surgió en el apartamento. Nos hicieron la estancia muy fácil.
Luis
Stayed 6 nights in Jan 2024
8/10 Good
Verified traveller
31 Dec 2023
Liked: Communication
+Välplanerad lägenhet med bussförbindelse till liftsystem. .
Mycket trevlig o hjälpsam personal och trevliga faciliteter.
Fantastisk utsikt.
-Mycket lyhört och väldigt hårda sängar.
Séjour familial à 7 personnes vraiment appréciable. Appartement spacieux avec salon séjour et commodités pour toute les générations.
Michel
Stayed 2 nights in Dec 2023
8/10 Good
Adriana
22 Oct 2023
Liked: Cleanliness, room comfort, communication
Spacieux, superbe vue sur la montagne et spa sympa
Super séjour. L’hôtesse a l’accueil était très gentille. L’appartement était spacieux. La cuisine très équipée. Une vue magnifique sur la montagne. Le lit était confortable. Le spa avec le hammam, jacuzzi intérieur et un extérieur, la salle de sport, douche écossaise propres et hyper agréable.
Le seul hic est que même si c’etait bien insonorisé par rapport à l’extérieur, c’était pas le cas entre les appartements. On a été dérangé tôt le matin (6h) par les bruits et gémissements de nos voisins. Sinon, impeccable. On reviendra
Adriana
Stayed 2 nights in Oct 2023
8/10 Good
Sébastien
3 Oct 2022
Liked: Cleanliness, room comfort, communication
Séjour en famille
Hotel très sympa, bien qu'il soit situé en bord de route. L'appartement très joliment décoré avec une ambiance montagnarde et très bien équipé. Les petits défauts sont les fenêtres des chambres qui ne donnent pas sur l'extérieur mais dans un patio et le problème d'insonorisation.
Sébastien
Stayed 1 night in Sep 2022
4/10 Poor
Verified traveller
19 Mar 2022
Liked: Cleanliness
Disliked: Communication
Falta de servicios y personal desagradable
La experiencia en general fue buena por lo bonito que es el lugar, a pesar de no disponer de algunos servicios por los que habíamos pagado, como la limpieza diaria de la habitación, que no la hicieron en los cinco días de alojamiento y tampoco hubo cambio de toallas. No tenía secadora, nos quejamos y la pusieron el segundo día. El parking que era gratis para el resto de huéspedes nosotros teníamos que pagar por el, algo extraño puesto que era muy grande y estaba prácticamente vacío.
En el spa no funcionaba el baño turco , y el Jacuzzi olía muy mal. Además había problemas con el personal, cuestión que afectaba directamente a la estancia de los huéspedes, echaron a la recepcionista de la tarde, la de la mañana no estuvo durante los dos últimos días , y el día del check out tuvimos que sufrir a Nicolás , persona responsable del transfer de los huéspedes a las pistas de esquí, que pusieron de responsable de la recepción y fue muy irrespetuoso, desagradable con nosotros, no sabía hacer una factura, nos trato mal, empañando por completo nuestros días en un lugar tan mágico , como es Bordes D’Envalira. Enviamos varios emails a los apartamentos y al hotel Piolet de Soldeu, que lleva la gestión de estos apartamentos, para tratar de informar de lo sucedido, pero no recibimos respuesta.
Verified traveller
Stayed 5 nights in Mar 2022
8/10 Good
LUIS
13 Feb 2022
Liked: Room comfort, communication
Bom no geral, excelente no atendimento...
O pessoal é muito atencioso e o hotel dispõe de boas instalações e está bem situado. Contudo, tem havido algum descuido na manutenção, o que é inaceitável num estabelecimento de 4 estrelas que quer manter a sua reputação...
LUIS
Stayed 13 nights in Jan 2022
8/10 Good
Sílvia
10 Jan 2022
Liked: Cleanliness, room comfort, communication
Estuvimos muy a gusto
Ya estuvimos el invierno pasado y hemos repetido experiencia. Estanmos muy contentos. Los apartamentos son cómodos, bien ubicados, bien equipados.... y además han abierto un supermercado justo enfrente. Ideal.